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Old 05-23-2022, 20:43   #1 (permalink)
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Root failed for unknown reason for Tecno KG7h


Chimera Mobile Phone Utility version: 32.13.1420 @ 2022-05-23
Printing phone history

Root
5/23/2022
7:21
PM

Root
5/23/2022
7:19
PM

Root
5/23/2022
6:47
PM

Root
5/23/2022
6:35
PM

Generic MTK Devsupport
5/23/2022
6:35
PM

Rooting...
Reading boot partition...
Creating backup...
Saving to file: C:/Program Files (x86)/Chimera/Backup/MTK/TECNO KG7h/TECNO KG7h-2022-05-23-202518.zip
Patching boot partition...
Waiting for the phone to restart...
Please reboot your phone by long-pressing the power button!
Unexpected error during firmware preprocessing
Finished at local time: [05.23.22 20:25:43]
WorkID: 181324600

Since this updated root function. This is the first failed root
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Old 05-24-2022, 09:44   #2 (permalink)
Product Manager
 
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Join Date: Jul 2012
Location: EU
Posts: 24,778
Member: 1787203
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reply

Dear Southsider2009,

Previously you unlocked the Bootloader? It would be important to know.

Best regards
Sab
Chimera team


Quote:
Originally Posted by Southsider2009 View Post
Chimera Mobile Phone Utility version: 32.13.1420 @ 2022-05-23
Printing phone history

Root
5/23/2022
7:21
PM

Root
5/23/2022
7:19
PM

Root
5/23/2022
6:47
PM

Root
5/23/2022
6:35
PM

Generic MTK Devsupport
5/23/2022
6:35
PM

Rooting...
Reading boot partition...
Creating backup...
Saving to file: C:/Program Files (x86)/Chimera/Backup/MTK/TECNO KG7h/TECNO KG7h-2022-05-23-202518.zip
Patching boot partition...
Waiting for the phone to restart...
Please reboot your phone by long-pressing the power button!
Unexpected error during firmware preprocessing
Finished at local time: [05.23.22 20:25:43]
WorkID: 181324600

Since this updated root function. This is the first failed root
  Reply With Quote
Old 05-24-2022, 09:47   #3 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Location: EU
Posts: 24,778
Member: 1787203
Status: Offline
Thanks Meter: 23,745
reply

Additionally, if you can please create a Backup that contains the Boot partitions.
We would like to check that Backup, maybe we can find out what caused this issue.

Best regards
Sab
Chimera team


Quote:
Originally Posted by Southsider2009 View Post
Chimera Mobile Phone Utility version: 32.13.1420 @ 2022-05-23
Printing phone history

Root
5/23/2022
7:21
PM

Root
5/23/2022
7:19
PM

Root
5/23/2022
6:47
PM

Root
5/23/2022
6:35
PM

Generic MTK Devsupport
5/23/2022
6:35
PM

Rooting...
Reading boot partition...
Creating backup...
Saving to file: C:/Program Files (x86)/Chimera/Backup/MTK/TECNO KG7h/TECNO KG7h-2022-05-23-202518.zip
Patching boot partition...
Waiting for the phone to restart...
Please reboot your phone by long-pressing the power button!
Unexpected error during firmware preprocessing
Finished at local time: [05.23.22 20:25:43]
WorkID: 181324600

Since this updated root function. This is the first failed root
  Reply With Quote
Old 05-24-2022, 12:33   #4 (permalink)
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Yes, bootloader already unlocked.

He is the link to the boot.

https://mega.nz/file/FcYRHKzK#dZpEpr...EG0fPDX9fRh6_4
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Old 05-24-2022, 12:57   #5 (permalink)
Product Manager
 
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Join Date: Jul 2012
Location: EU
Posts: 24,778
Member: 1787203
Status: Offline
Thanks Meter: 23,745
reply

Thank you for the quick reply. We will check the file, hopefully we can work with it, and we can find the problem.

Best regards
Sab
Chimera team


Quote:
Originally Posted by Southsider2009 View Post
Yes, bootloader already unlocked.

He is the link to the boot.

https://mega.nz/file/FcYRHKzK#dZpEpr...EG0fPDX9fRh6_4
  Reply With Quote
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