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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool

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Old 03-11-2018, 08:17   #1 (permalink)
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samsung galaxy j5 prime (sm-G570f) - unlock failed.


samsung galaxy j5 prime (sm-G570f) - unlock failed.



Attempt failed.
unlock failed.
unable to unlock


i have 2 g570f phones Android Version: 7.0 [NRD90M] problems unlocking

many time try but same problem sir


please sir solve this problems............



[IMG][/IMG]



Chimera Mobile Phone Utility version: 16.82.0734 @ 2018-03-11

[Unlock phone started]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G570F
Sales Code: KSA
Country Code: KSA
Timezone: Asia/Dhaka
Android Version: 7.0 [NRD90M]
Build Date: Thu Dec 14 14:05:51 KST 2017
PDA Version: G570FXXU1BQL2 [december 2017, rev2]
Phone Version: G570FXXU1BQI6 [september 2017, rev6]
CSC Version: G570FOJV1BQL2 [december 2017, rev2]
Product Code: KSA
HIDSw Version: G570FXXU1BQL2/G570FOJV1BQL2/G570FXXU1BQI6/G570FXXU1BQL2
Board Platform: EXYNOS5
Modem Platform: SHANNON305
Serial Number: R28K109M2WT
Imei: 354503091524335
Unique Number: CQE00230ADE4BB4
Connections: AT,MTP
Battery Status: 4.22V (99%)
Network Type: GSM
SIM Status: NETWORK_LOCKED,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2017-12-01
Data Encryption State: encrypted

Checking custom root image...
Present.
The "Data Encryption State" is "encrypted", therefore, after the root process the phone will most likely start in minimal framework. Minimal framework information:
?
In minimal framework mode you have two options: 1. By selecting the "Reset" button you can turn off the encryption of the data partition, but all user data will be lost! 2. You can revert the phone to the original state by flasing a stock firmware.

Rooting by custom image based root method...

Flashing firmware...
Switching to download mode.
Waiting for download mode.
Connecting.
SBL Info: Model: SM-G570F, Region: MEA, Provider: JV, PDA: G570FXXU1BQL2
Reading PIT from phone.
Flashing boot.img
Flashing cache.img
Restarting phone.
Waiting for ADB connection. Be patient! Do NOT disconnect the phone!

Checking root state...
Rooted.
Disabling knox. Be patient! Do NOT disconnect the phone!
Knox disabled.

Unlocking...
Reading and storing secure image. Be patient! Do NOT disconnect the phone!
Checking secure image.
Preparing.
Please unlock screen if closed.
Calculating. Be patient! Do NOT disconnect the phone!
Please unlock screen if closed.
Attempt failed.
Unlock failed.
Unable to Unlock
Finished at local time: [03.11.18 12:47:39]
WorkID: 34614582



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Old 03-11-2018, 14:00   #2 (permalink)
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Hi, try to downgrade modem only and repeat process, if you can't or prefer do a secure procedure, please just read codes only....

Best Regards
Shensohau
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