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Old 02-26-2023, 13:27   #1 (permalink)
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Need help on adb driver problem


hie chimera team need help on adb driver
when i install adb driver from software and go to device manager on top will be showing android device, android adb interface but there is no phone already connected . the problem will not be on chimeratool now.
it will be on other tools (octoplus huawei and unlocktool) they will interfere when try to work witth with adb devices they will detect 2 device

so when i went back to device manager and delete the android device showing
all other tools will work well but going back to chimeratool some device will not detect well and showing notification to reinstall driver

defenately we need help on that issue once reinstall adb driver you went back to device manager the android divice is showing even there is no device connected

thanks you team for best tool but we also use other tools
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Old 02-27-2023, 13:43   #2 (permalink)
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Dear Obert,

Thank you for the report. We will check the issue for sure, however, we would like to ask for more information about the problem:

If you can, please Open the DEVICE MANAGER. Select that ADB driver which you mentioned "device manager on top will be showing android device, android adb interface but there is no phone already connected". - via right-click. After that chose the properties option.

After that select the DETAILS menu, and you will have to see the HARDWARE IDENTIFIER option. Please, take a screenshot from it, and post it here or send it via Private Message, so we can check it properly.

Best regards
Sab
Chimera team


Quote:
Originally Posted by obert1990 View Post
hie chimera team need help on adb driver
when i install adb driver from software and go to device manager on top will be showing android device, android adb interface but there is no phone already connected . the problem will not be on chimeratool now.
it will be on other tools (octoplus huawei and unlocktool) they will interfere when try to work witth with adb devices they will detect 2 device

so when i went back to device manager and delete the android device showing
all other tools will work well but going back to chimeratool some device will not detect well and showing notification to reinstall driver

defenately we need help on that issue once reinstall adb driver you went back to device manager the android divice is showing even there is no device connected

thanks you team for best tool but we also use other tools
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Old 02-27-2023, 21:32   #3 (permalink)
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Screenshot (4).jpg

Screenshot (5).jpg

Screenshot (7).jpg

Last edited by obert1990; 02-27-2023 at 21:37.
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Old 02-28-2023, 12:54   #4 (permalink)
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Dear Obert,

Thank you for the reply, but unfortunately, I cannot open the files here. Can you please send it to our email: [email protected]
Or to our WhatsApp: (+1) 9133506070

Best regards
Sab
Chimera team




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