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05-16-2022, 14:23
| #1 (permalink) |
| Freak Poster  Join Date: Sep 2008 Location: Caracas, Venezuela. Age: 39
Posts: 251
Member: 870866 Status: Offline Thanks Meter: 49 |  SM-A217M U8 Unknown modem Im trying f4 for a SM-A217M and I get the next error: Unknown modem I have already flashed an stock firmware before start this job. Here is the log: Code: Printing phone history Repair IMEI 16/05/2022 13:04 Repair started Unable to detect IMEI number and baseband version. It seems that the modem does not work or the network is unavailable/disabled. Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-A217M Carrier ID: TPA Sales Code: TPA Country Code: PANAMA Timezone: America/New_York Android Version: 11 [RP1A.200720.012] [SDK 30] Build Date: Sat Dec 4 03:35:11 KST 2021 PDA Version: A217MUBU8CUL1 [december 2021, rev1] CSC Version: A217MOWO8CUL1 [december 2021, rev1] Board Platform: UNIVERSAL3830 Network Type: GSM Multisim Config: DSDS Knox Version: v30 Warranty Bit: 1 Security Patch: 2021-12-01 Em Did: 20018C2E769DF111 Repair imei... Operation in progress. Be patient! Do NOT disconnect the phone! Unknown modem Finished at local time: [05.16.22 09:09:26] WorkID: 180332971 Don't you have any ENG EFS for this model from support? |
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05-16-2022, 15:01
| #2 (permalink) | |
| Product Manager   Join Date: Jul 2012
Posts: 23,079
Member: 1787203 Status: Offline Thanks Meter: 22,167 | reply Dear dislorth, The mentioned device has a bad/damaged modem or no modem at all. So please try to reflash the phone with a Stock Firmware. After that use the Chimera tool and the IMEI REPAIR. Best regards Sab Chimera team Quote:
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05-16-2022, 22:02
| #3 (permalink) |
| Freak Poster Join Date: Sep 2008 Location: Caracas, Venezuela. Age: 39
Posts: 251
Member: 870866 Status: Offline Thanks Meter: 49 | I have flashed new stock firmware already. Now I'm getting the next error: Repair imei failed. Here is the log: Code: Chimera Mobile Phone Utility version: 32.05.1009 @ 2022-05-16 Printing phone history Repair IMEI 16/05/2022 13:27 Get Info 16/05/2022 13:26 Repair IMEI 16/05/2022 13:09 Repair IMEI 16/05/2022 13:04 Repair started Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-A217M Carrier ID: TPA Sales Code: ZTO Country Code: Brazil Timezone: America/Caracas Android Version: 11 [RP1A.200720.012] [SDK 30] Build Date: Sat Dec 4 03:35:11 KST 2021 PDA Version: A217MUBU8CUL1 [december 2021, rev1] Phone Version: A217MUBU8CUL1 [december 2021, rev1] CSC Version: A217MOWO8CUL1 [december 2021, rev1] Product Code: ZTO HIDSw Version: A217MUBU8CUL1/A217MOWO8CUL1/A217MUBU8CUL1/A217MUBU8CUL1 Board Platform: UNIVERSAL3830 Modem Platform: SHANNON318 Serial Number: RF8R308SXTA Imei: 000000000000000 Connections: AT,MTP Network Type: GSM SIM Status: ABSENT,UNKNOWN Multisim Config: DSDS Knox Version: v30 Warranty Bit: 1 Security Patch: 2021-12-01 Em Did: 20018C2E769DF111 Repair imei... Operation in progress. Be patient! Do NOT disconnect the phone! Repair imei failed. Finished at local time: [05.16.22 16:56:56] WorkID: 180401928 Code: Chimera Mobile Phone Utility version: 32.05.1009 @ 2022-05-16 Printing phone history Repair IMEI 16/05/2022 20:56 Repair IMEI 16/05/2022 13:27 Get Info 16/05/2022 13:26 Repair IMEI 16/05/2022 13:09 Repair IMEI 16/05/2022 13:04 Repair started Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-A217M Carrier ID: TPA Sales Code: ZTO Country Code: Brazil Timezone: America/Caracas Android Version: 11 [RP1A.200720.012] [SDK 30] Build Date: Sat Dec 4 03:35:11 KST 2021 PDA Version: A217MUBU8CUL1 [december 2021, rev1] Phone Version: A217MUBU8CUL1 [december 2021, rev1] CSC Version: A217MOWO8CUL1 [december 2021, rev1] Product Code: ZTO HIDSw Version: A217MUBU8CUL1/A217MOWO8CUL1/A217MUBU8CUL1/A217MUBU8CUL1 Board Platform: UNIVERSAL3830 Modem Platform: SHANNON318 Serial Number: RF8R308SXTA Imei: 000000000000000 Connections: AT,MTP Network Type: GSM SIM Status: UNKNOWN,UNKNOWN Multisim Config: DSDS Knox Version: v30 Warranty Bit: 1 Security Patch: 2021-12-01 Em Did: 20018C2E769DF111 Repair imei... Operation in progress. Be patient! Do NOT disconnect the phone! Repair imei failed. Finished at local time: [05.16.22 17:01:04] WorkID: 180402366 |
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05-17-2022, 09:41
| #4 (permalink) | |
| Product Manager Join Date: Jul 2012
Posts: 23,079
Member: 1787203 Status: Offline Thanks Meter: 22,167 | reply Dear Dislorth, Okay, the previous problem has vanished, but a new one appeared. For this one, you have to flash the phone one more time. This could be prevented if I tell you an exact firmware version previously, so I would like to apologise. However you have to flash the device with the following one: A217MUBS8CUJ2 Then repeat the IMEI REPAIR service. Best regards Sab Chimera team Quote:
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05-17-2022, 09:41
| #5 (permalink) | |
| Product Manager Join Date: Jul 2012
Posts: 23,079
Member: 1787203 Status: Offline Thanks Meter: 22,167 | reply Dear Dislorth, Okay, the previous problem has vanished, but a new one appeared. For this one, you have to flash the phone one more time. This could be prevented if I tell you an exact firmware version previously, so I would like to apologise. However you have to flash the device with the following one: A217MUBS8CUJ2 Then repeat the IMEI REPAIR service. Best regards Sab Chimera team Quote:
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05-17-2022, 16:38
| #6 (permalink) |
| Freak Poster Join Date: Sep 2008 Location: Caracas, Venezuela. Age: 39
Posts: 251
Member: 870866 Status: Offline Thanks Meter: 49 | Hi guys I have already flashed firmware A217MUBS8CUJ2 and I repeated the operation again Now I'm getting the next error: Repair imei failed. Here is the log: Code: Chimera Mobile Phone Utility version: 32.05.1009 @ 2022-05-17 Printing phone history Repair IMEI 17/05/2022 4:06 Repair IMEI 16/05/2022 21:00 Repair IMEI 16/05/2022 20:56 Repair IMEI 16/05/2022 13:27 Get Info 16/05/2022 13:26 Repair started Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-A217M Carrier ID: TPA Sales Code: CHL Country Code: Chile Timezone: America/Caracas Android Version: 11 [RP1A.200720.012] [SDK 30] Build Date: Fri Oct 29 04:09:16 KST 2021 PDA Version: A217MUBS8CUJ2 [october 2021, rev2] Phone Version: A217MUBS8CUJ2 [october 2021, rev2] CSC Version: A217MOWA8CUJ2 [october 2021, rev2] Product Code: CHL HIDSw Version: A217MUBS8CUJ2/A217MOWA8CUJ2/A217MUBS8CUJ2/A217MUBS8CUJ2 Board Platform: UNIVERSAL3830 Modem Platform: SHANNON318 Serial Number: RF8R308SXTA Imei: 000000000000000 Connections: AT,MTP Network Type: GSM SIM Status: ABSENT,UNKNOWN Multisim Config: DSDS Knox Version: v30 Warranty Bit: 1 Security Patch: 2021-11-01 Em Did: 20018C2E769DF111 Repair imei... Operation in progress. Be patient! Do NOT disconnect the phone! Repair imei failed. Finished at local time: [05.17.22 11:37:19] WorkID: 180503748  |
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05-18-2022, 09:30
| #7 (permalink) | |
| Product Manager Join Date: Jul 2012
Posts: 23,079
Member: 1787203 Status: Offline Thanks Meter: 22,167 | reply Dear dislorth, Thank you for the feedback. Please root the device once again with the following Root method: acc209cc:MAGISKSU Then use the IMEI REPAIR and the PATCH. Best regards Sab Chimera team Quote:
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05-19-2022, 02:51
| #8 (permalink) | |
| Freak Poster Join Date: Sep 2008 Location: Caracas, Venezuela. Age: 39
Posts: 251
Member: 870866 Status: Offline Thanks Meter: 49 |  Quote:
Repair imei failed. Code: Chimera Mobile Phone Utility version: 32.05.1009 @ 2022-05-18 Printing phone history Repair IMEI 17/05/2022 15:36 Repair IMEI 17/05/2022 4:06 Repair IMEI 16/05/2022 21:00 Repair IMEI 16/05/2022 20:56 Repair IMEI 16/05/2022 13:27 Repair started Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-A217M Carrier ID: TPA Sales Code: ZTO Country Code: Brazil Timezone: America/Caracas Android Version: 11 [RP1A.200720.012] [SDK 30] Build Date: Sat Feb 12 00:03:13 KST 2022 PDA Version: A217MUBS8CVB2 [february 2022, rev2] Phone Version: A217MUBS8CVB2 [february 2022, rev2] CSC Version: A217MOWO8CVA7 [january 2022, rev7] Product Code: ZTO HIDSw Version: A217MUBS8CVB2/A217MOWO8CVA7/A217MUBS8CVB2/A217MUBS8CVB2 Board Platform: UNIVERSAL3830 Modem Platform: SHANNON318 Serial Number: RF8R308SXTA Imei: 000000000000000 Connections: AT,MTP Network Type: GSM SIM Status: UNKNOWN,UNKNOWN Multisim Config: DSDS Knox Version: v30 Warranty Bit: 1 Security Patch: 2022-02-01 Em Did: 20018C2E769DF111 Repair imei... Operation in progress. Be patient! Do NOT disconnect the phone! Repair imei failed. Finished at local time: [05.18.22 21:50:16] WorkID: 180714724 | |
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05-19-2022, 09:48
| #9 (permalink) | |
| Product Manager Join Date: Jul 2012
Posts: 23,079
Member: 1787203 Status: Offline Thanks Meter: 22,167 | reply Dear Dislorth, In that case, we have to report the Work to our developers for further investigation. Strange, because our users could do the process successfully with the previously mentioned Root / firmware version. So I cannot tell exactly what is the problem in your case, hopefully the developers can. Best regards Sab Chimera team Quote:
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05-19-2022, 13:51
| #11 (permalink) | |
| Product Manager Join Date: Jul 2012
Posts: 23,079
Member: 1787203 Status: Offline Thanks Meter: 22,167 | reply Dear User, We do not store EFS files on our server. So I cannot provide such a file to you. Best regards Sab Chimera team Quote:
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