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Old 02-25-2021, 16:36   #1 (permalink)
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SM-G955F imei repair problem


Dear support;
Please check the log below and see what's the problem so that i can't repair this phone imei,it's rooted:

Code:
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G955F
Carrier ID: THR
Sales Code: THR
Country Code: IRAN
Timezone: Asia/Tehran
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Thu Jan 14 21:47:33 KST 2021
PDA Version: G955FXXSBDUA6 [january 2021, rev6]
Phone Version: G955FXXSBDTJ6 [october 2020, rev6]
CSC Version: G955FOXMBDTJ6 [october 2020, rev6]
Board Platform: EXYNOS5
Modem Platform: SHANNON355
Serial Number: RF8JA11R5KE
Imei: 000000000000000
Battery Status: 4.23V (100%)
Network Type: GSM
SIM Status: UNKNOWN,UNKNOWN
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2021-01-01
Successfully finished.
Finished at local time: [02.25.21 19:05:41]
WorkID: 126173500

Code:
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G955F
Carrier ID: THR
Sales Code: THR
Country Code: IRAN
Timezone: Asia/Tehran
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Thu Jan 14 21:47:33 KST 2021
PDA Version: G955FXXSBDUA6 [january 2021, rev6]
Phone Version: G955FXXSBDTJ6 [october 2020, rev6]
CSC Version: G955FOXMBDTJ6 [october 2020, rev6]
Board Platform: EXYNOS5
Modem Platform: SHANNON355
Serial Number: RF8JA11R5KE
Imei: 000000000000000
Battery Status: 4.23V (100%)
Network Type: GSM
SIM Status: UNKNOWN,UNKNOWN
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2021-01-01
Repair imei...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Repair imei failed.
Finished at local time: [02.25.21 18:42:44]
WorkID: 126169960
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Old 03-04-2021, 16:36   #2 (permalink)
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reply

Dear User,


We are sorry for the late reply, somehow the message went under our radar. We checked the work and it is possible to do it. Please reflash the device with the following firmware, and then do the rooting with Magisk, then do the imei repair


G955FXXSBDUA4 [january 2021, rev4]


Quote:
Originally Posted by meisam View Post
Dear support;
Please check the log below and see what's the problem so that i can't repair this phone imei,it's rooted:

Code:
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G955F
Carrier ID: THR
Sales Code: THR
Country Code: IRAN
Timezone: Asia/Tehran
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Thu Jan 14 21:47:33 KST 2021
PDA Version: G955FXXSBDUA6 [january 2021, rev6]
Phone Version: G955FXXSBDTJ6 [october 2020, rev6]
CSC Version: G955FOXMBDTJ6 [october 2020, rev6]
Board Platform: EXYNOS5
Modem Platform: SHANNON355
Serial Number: RF8JA11R5KE
Imei: 000000000000000
Battery Status: 4.23V (100%)
Network Type: GSM
SIM Status: UNKNOWN,UNKNOWN
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2021-01-01
Successfully finished.
Finished at local time: [02.25.21 19:05:41]
WorkID: 126173500
Code:
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G955F
Carrier ID: THR
Sales Code: THR
Country Code: IRAN
Timezone: Asia/Tehran
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Thu Jan 14 21:47:33 KST 2021
PDA Version: G955FXXSBDUA6 [january 2021, rev6]
Phone Version: G955FXXSBDTJ6 [october 2020, rev6]
CSC Version: G955FOXMBDTJ6 [october 2020, rev6]
Board Platform: EXYNOS5
Modem Platform: SHANNON355
Serial Number: RF8JA11R5KE
Imei: 000000000000000
Battery Status: 4.23V (100%)
Network Type: GSM
SIM Status: UNKNOWN,UNKNOWN
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2021-01-01
Repair imei...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Repair imei failed.
Finished at local time: [02.25.21 18:42:44]
WorkID: 126169960
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Old 03-05-2021, 11:41   #3 (permalink)
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I did so and gained root access via eftsu root method and the firmware you mentioned BUT again it fails to repair imei.
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Old 03-05-2021, 12:44   #4 (permalink)
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reply

Hi,


Tell us the Work ID's from it please so we can check the method that you performed.
Thank you.



Quote:
Originally Posted by meisam View Post
I did so and gained root access via eftsu root method and the firmware you mentioned BUT again it fails to repair imei.
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Old 03-06-2021, 09:32   #5 (permalink)
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126993209

Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G955F
Carrier ID: THR
Sales Code: THR
Country Code: IRAN
Timezone: Asia/Tehran
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Thu Jan 7 21:21:06 KST 2021
PDA Version: G955FXXSBDUA4 [january 2021, rev4]
Phone Version: G955FXXSBDTK1 [november 2020, rev1]
CSC Version: G955FOXMBDTK1 [november 2020, rev1]
Board Platform: EXYNOS5
Modem Platform: SHANNON355
Serial Number: RF8JA11R5KE
Imei: 000000000000000
Battery Status: 3.94V (73%)
Network Type: GSM
SIM Status: UNKNOWN,UNKNOWN
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2021-01-01
Repair imei...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Repair imei failed.
Finished at local time: [03.05.21 13:58:08]
WorkID: 126993209
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Old 03-06-2021, 16:31   #6 (permalink)
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Dear support;
Please don't let my post get lost of your radar...
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Old 03-07-2021, 11:25   #7 (permalink)
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Anybody there?please let me the solution,after all we pay annually to get appropriate support when needed 😡
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Old 03-08-2021, 12:07   #8 (permalink)
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reply

Dear User,


We did check the problem, and we would recommend to use the other IMEI REPAIR methods. When you click on the IMEI Repair you have to receive various method types. You have to try to use all the others.



But we could not answer you, as the Support is not working during the weekends. The support is available from Monday to Friday from 9 am to 5 pm.

As it is mentioned at our website.


Best regards
Sab



Quote:
Originally Posted by meisam View Post
Anybody there?please let me the solution,after all we pay annually to get appropriate support when needed 😡
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Old 03-08-2021, 17:23   #9 (permalink)
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I also tried other IMEI repair methods and the same result is there...
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Old 03-09-2021, 11:43   #10 (permalink)
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Please can you share the WORK ID'S from those jobs? So we can check them. Strange as we see the works on server, most users could do this job for that device / binary version.




Quote:
Originally Posted by meisam View Post
I also tried other IMEI repair methods and the same result is there...
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Old 03-10-2021, 08:48   #11 (permalink)
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The WorkID is: 126993209
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Old 03-10-2021, 10:29   #12 (permalink)
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Thank you, if you can perform an EFS Repair, then reflash the phone and do the methods again with the chimera tool, i mean the IMEI REPAIR methods.




Quote:
Originally Posted by meisam View Post
The WorkID is: 126993209
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