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05-23-2022, 08:50 | #1 (permalink) |
Junior Member Join Date: Mar 2016
Posts: 18
Member: 2546437 Status: Offline Thanks Meter: 0 | sm-n976n 2nd imei 000000000 When I correct my imei it gives me this message Repair started Unable to detect IMEI number. Gathering phone info... Collecting information. Be patient! Do NOT disconnect the phone! Model: SM-N975F Carrier ID: KOO Sales Code: SEB Country Code: BALTIC Timezone: Africa/Algiers Android Version: 12 [SP1A.210812.016] [SDK 31] Build Date: Thu Dec 23 23:52:00 KST 2021 PDA Version: N975FXXU7GULD [december 2021, revD] Phone Version: N976NKOU2FUE1 [may 2021, rev1] CSC Version: N975FOXM7GULD [december 2021, revD] Board Platform: UNIVERSAL9825 Modem Platform: SHANNON50005100 Battery Status: 3.67V (6%) Network Type: GSM SIM Status: ABSENT,ABSENT Multisim Config: DSDS Knox Version: v30 Warranty Bit: 1 Security Patch: 2022-01-01 Em Did: 20228E8E540F4611 Repair imei... Operation in progress. Be patient! Do NOT disconnect the phone! Unsupported modem. Install an older firmware or modem and try again. |
05-23-2022, 10:09 | #2 (permalink) | |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,659
Member: 1787203 Status: Offline Thanks Meter: 23,662 | reply Dear Slimane, Thank you for the report. Please try to downgrade the device to android 11: N976BXXU7FUE3 the problem is the Android 12 sadly. We cannot handle it at the moment. Best regards Sab Chimera team Quote:
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05-23-2022, 11:22 | #3 (permalink) | |
Junior Member Join Date: Mar 2016
Posts: 18
Member: 2546437 Status: Offline Thanks Meter: 0 | Quote:
Build Date: Fri May 7 11:44:48 KST 2021 PDA Version: N976BXXU7FUE3 [may 2021, rev3] Phone Version: N976NKOU2FUE1 [may 2021, rev1] CSC Version: N975FOXM7FUE3 [may 2021, rev3] Product Code: XXV HIDSw Version: N976BXXU7FUE3/N975FOXM7FUE3/N976NKOU2FUE1/N976BXXU7FUE3 Board Platform: UNIVERSAL9825 Modem Platform: SHANNON50005100 Serial Number: R3CMA04ADMH Imei: 358592107483871 Connections: AT,MTP Battery Status: 3.89V (59%) Network Type: GSM SIM Status: ABSENT Multisim Config: DSDS Knox Version: v30 Warranty Bit: 1 Security Patch: 2021-05-01 Em Did: 20228E8E540F4611 Repair imei... Operation in progress. Be patient! Do NOT disconnect the phone! Unsupported modem. Install an older firmware or modem and try again. Finished at local time: [05.23.22 11:19:20] | |
05-23-2022, 14:20 | #4 (permalink) | |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,659
Member: 1787203 Status: Offline Thanks Meter: 23,662 | reply Okay, that is a problem. Please post the WORK ID from the log so we can check the details of the job from our end. Best regards Sab Chimera team Quote:
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05-28-2022, 09:44 | #7 (permalink) | |
Junior Member Join Date: Mar 2016
Posts: 18
Member: 2546437 Status: Offline Thanks Meter: 0 | Quote:
Current imei2: 000000000000000 Repaired imei2: 3585 Successfully finished. Finished at local time: [05.24.22 12:49:03] WorkID: 181400698 But on the phone it stays unknown | |
05-30-2022, 12:34 | #9 (permalink) | |
Junior Member Join Date: Mar 2016
Posts: 18
Member: 2546437 Status: Offline Thanks Meter: 0 | Quote:
Nothing new Preparing... Checking root access. Restarting phone in recovery mode... Please try again after restart. The procedure has been canceled. Finished at local time: [05.30.22 12:23:51] WorkID: 182144728 | |
05-30-2022, 12:48 | #10 (permalink) |
Product Manager Join Date: Jul 2012 Location: EU
Posts: 24,659
Member: 1787203 Status: Offline Thanks Meter: 23,662 | reply Dear slimane79, As we see the device cannot be recognized during the process. The phone disappears and then the phone cannot be recognized anymore. Please reinstall the chimera tool drivers, use another cable and USB port. If you can, you can try the process on another PC as well. Best regards Sab Chimera team |
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