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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 09-16-2020, 18:00   #1 (permalink)
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Join Date: Nov 2006
Location: Pakistan
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A520SK patched cert ok but sim not working after some time


A520SK patched cert ok but sim not working after some time.when patched cert ok .after that sim work fine and make call etc.but after some time show emergency call and sim not working
Chimera Mobile Phone Utility version: 25.98.1344 @ 2020-09-16
Printing phone history

Patch Certificate
9/16/2020
5:59
AM

Repair IMEI
9/16/2020
5:55
AM

Get Info
9/15/2020
2:10
PM

Patch Certificate
9/15/2020
2:05
PM

Patch Certificate
9/15/2020
12:23
PM

Patch certificate started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A520S
Sales Code: XSG
Country Code: UAE
Timezone: Asia/Karachi
Android Version: 8.0.0 [R16NW] [SDK 26]
Build Date: Wed Nov 20 17:51:43 KST 2019
PDA Version: A520SKSU5CSK1 [november 2019, rev1]
Phone Version: A520N0KOU5CSK1 [november 2019, rev1]
CSC Version: A520SSKC5CSK1 [november 2019, rev1]
Board Platform: EXYNOS5
Modem Platform: SHANNON325
Serial Number: R59J308CNA
Imei: 354118054918646
Battery Status: 4.16V (87%)
Network Type: GSM
SIM Status: READY
Multisim Config: SS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2019-11-01
Preparing...
Checking root access.
The phone is rooted by: 3.19:EFTSU
Previously installed patchcert detected.
Previously installed patchcert successfully removed.
Reading data...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Patching certificate...
Checking root access.
About 30-90 seconds after the phone starts, the signal strength indicator turns OFF and then turns ON again after a few seconds.
You can check the status of the imei using: *#0011#
The patchcert can be removed by repeating the process.
If a new firmware is used, the patchcert process must be repeated.
Successfully finished.
Finished at local time: [09.16.20 13:52:21]
WorkID: 107636671
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Old 09-17-2020, 09:31   #2 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Location: EU
Posts: 24,791
Member: 1787203
Status: Offline
Thanks Meter: 23,786
reply

Dear User,


So currently you cannot make any call, and the SIM is not accepted by the phone right? That status does not changed. Did you reboot the device after the patch cert?



SAB



Quote:
Originally Posted by pakmobiles View Post
A520SK patched cert ok but sim not working after some time.when patched cert ok .after that sim work fine and make call etc.but after some time show emergency call and sim not working
Chimera Mobile Phone Utility version: 25.98.1344 @ 2020-09-16
Printing phone history

Patch Certificate
9/16/2020
5:59
AM

Repair IMEI
9/16/2020
5:55
AM

Get Info
9/15/2020
2:10
PM

Patch Certificate
9/15/2020
2:05
PM

Patch Certificate
9/15/2020
12:23
PM

Patch certificate started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A520S
Sales Code: XSG
Country Code: UAE
Timezone: Asia/Karachi
Android Version: 8.0.0 [R16NW] [SDK 26]
Build Date: Wed Nov 20 17:51:43 KST 2019
PDA Version: A520SKSU5CSK1 [november 2019, rev1]
Phone Version: A520N0KOU5CSK1 [november 2019, rev1]
CSC Version: A520SSKC5CSK1 [november 2019, rev1]
Board Platform: EXYNOS5
Modem Platform: SHANNON325
Serial Number: R59J308CNA
Imei: 354118054918646
Battery Status: 4.16V (87%)
Network Type: GSM
SIM Status: READY
Multisim Config: SS
Knox Version: v30
Warranty Bit: 1
Security Patch: 2019-11-01
Preparing...
Checking root access.
The phone is rooted by: 3.19:EFTSU
Previously installed patchcert detected.
Previously installed patchcert successfully removed.
Reading data...
The operation is in progress. Be patient! Do NOT disconnect the phone!
Patching certificate...
Checking root access.
About 30-90 seconds after the phone starts, the signal strength indicator turns OFF and then turns ON again after a few seconds.
You can check the status of the imei using: *#0011#
The patchcert can be removed by repeating the process.
If a new firmware is used, the patchcert process must be repeated.
Successfully finished.
Finished at local time: [09.16.20 13:52:21]
WorkID: 107636671
  Reply With Quote
Old 09-18-2020, 05:32   #3 (permalink)
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Join Date: Nov 2006
Location: Pakistan
Age: 45
Posts: 1,132
Member: 383211
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Thanks Meter: 131
Quote:
Originally Posted by Chimera Tool View Post
Dear User,


So currently you cannot make any call, and the SIM is not accepted by the phone right? That status does not changed. Did you reboot the device after the patch cert?



SAB
yes .show emergency.after cert reboot the phone,4 or 5 times cert patched and also repair IMEI but not the work. some time sim worked and make the call.
  Reply With Quote
Old 09-18-2020, 10:17   #4 (permalink)
Product Manager
 
Chimera Tool's Avatar
 
Join Date: Jul 2012
Location: EU
Posts: 24,791
Member: 1787203
Status: Offline
Thanks Meter: 23,786
reply

Hi again.


Thank you for the feedback. It seams this will be a Patch cert problem, it is not stable on the device. We are started to investigate the problem, hopefully we can release a fix for this within a short time, and then we will be able to handle your problem with the phone once and for all.


Sab



Quote:
Originally Posted by pakmobiles View Post
yes .show emergency.after cert reboot the phone,4 or 5 times cert patched and also repair IMEI but not the work. some time sim worked and make the call.
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The Following User Says Thank You to Chimera Tool For This Useful Post:
Old 09-19-2020, 07:47   #5 (permalink)
No Life Poster
 
Join Date: Nov 2006
Location: Pakistan
Age: 45
Posts: 1,132
Member: 383211
Status: Offline
Thanks Meter: 131
Quote:
Originally Posted by Chimera Tool View Post
Hi again.


Thank you for the feedback. It seams this will be a Patch cert problem, it is not stable on the device. We are started to investigate the problem, hopefully, we can release a fix for this within a short time, and then we will be able to handle your problem with the phone once and for all.


Sab
thanks for your reply. I will have waited for your positive response.
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