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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Chimera Tool


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Old 05-25-2022, 21:11   #1 (permalink)
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VOG-L29 After try to usb firmware updte dead only connect to com1


Chimera Mobile Phone Utility version: 32.13.1420 @ 2022-05-21
Printing phone history

Load Factory Fastboot
21/05/2022
12:30

Loading factory fastboot
Rebooting phone to factory mode
Changing to factory mode
Rebooting phone to USB update mode
Downloading ERECOVERY files
Flashing ERECOVERY files
Uploading Fastboot...
Selected version: kirin980_chimera_1
Uploading data...
Uploading data...
Uploading data...
Uploading data...
Rebooting the device to Fastboot mode...
Checking if factory challenge needed...
Checking if the factory challenge-response succeed...
The phone was software bricked by this procedure to make it enter factory mode. To recover from this state you should do a Repair Boot or a Repair Recovery procedure. Also it's possible that the phone boots into recovery mode only: in this case please do an USB firmware update with a suitable firmware.
Finished at local time: [05.21.22 13:34:52]
WorkID: 181041022
Chimera Mobile Phone Utility version: 32.13.1420 @ 2022-05-22
Gathering information...
Device Model: VOG-L29
Current software version: VOG-L29 12.0.0.132(C185E3R3P1)
Hardware version: Ver3.0
Boot info: locked
Image check: secure image verify fail
Android version: 10
Battery state: 3375mv
Key version: huawei_key_v1
Root info: SAFE
Rescue version: rescue0.8
Phone info: NO MAIN VERSION
VendorCountry: hw/meafnaf
Base version: VOG-LGRP2-OVS 102.0.0.132
Cust version: VOG-L29-CUST 102.0.0.3(C185)
Preload version: VOG-L29-PRELOAD 102.0.0.1(C185R3)
Finished at local time: [05.22.22 14:19:26]
WorkID: 181169164
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Old 05-26-2022, 09:52   #2 (permalink)
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Dear Atou,

In that case your phone is connected in Factory Mode. To get out of that mode, you can do two things:

1. Load Factory Fastboot
2. Exit factory mode


Once you do one of them, your phone will be connected in Fastboot mode to the tool. Now after that, please do the REPAIR RECOVERY and the USB FIRMWARE UPDATE.

Best regards
Sab
Chimera team


Quote:
Originally Posted by atou View Post
Chimera Mobile Phone Utility version: 32.13.1420 @ 2022-05-21
Printing phone history

Load Factory Fastboot
21/05/2022
12:30

Loading factory fastboot
Rebooting phone to factory mode
Changing to factory mode
Rebooting phone to USB update mode
Downloading ERECOVERY files
Flashing ERECOVERY files
Uploading Fastboot...
Selected version: kirin980_chimera_1
Uploading data...
Uploading data...
Uploading data...
Uploading data...
Rebooting the device to Fastboot mode...
Checking if factory challenge needed...
Checking if the factory challenge-response succeed...
The phone was software bricked by this procedure to make it enter factory mode. To recover from this state you should do a Repair Boot or a Repair Recovery procedure. Also it's possible that the phone boots into recovery mode only: in this case please do an USB firmware update with a suitable firmware.
Finished at local time: [05.21.22 13:34:52]
WorkID: 181041022
Chimera Mobile Phone Utility version: 32.13.1420 @ 2022-05-22
Gathering information...
Device Model: VOG-L29
Current software version: VOG-L29 12.0.0.132(C185E3R3P1)
Hardware version: Ver3.0
Boot info: locked
Image check: secure image verify fail
Android version: 10
Battery state: 3375mv
Key version: huawei_key_v1
Root info: SAFE
Rescue version: rescue0.8
Phone info: NO MAIN VERSION
VendorCountry: hw/meafnaf
Base version: VOG-LGRP2-OVS 102.0.0.132
Cust version: VOG-L29-CUST 102.0.0.3(C185)
Preload version: VOG-L29-PRELOAD 102.0.0.1(C185R3)
Finished at local time: [05.22.22 14:19:26]
WorkID: 181169164
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Old 05-26-2022, 11:01   #3 (permalink)
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Quote:
Originally Posted by Chimera Tool View Post
Dear Atou,

In that case your phone is connected in Factory Mode. To get out of that mode, you can do two things:

1. Load Factory Fastboot
2. Exit factory mode


Once you do one of them, your phone will be connected in Fastboot mode to the tool. Now after that, please do the REPAIR RECOVERY and the USB FIRMWARE UPDATE.

Best regards
Sab
Chimera team
how to Load Factory Fastboot
or exit factory mode
chimera not detected known huawei device when connected
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Old 05-26-2022, 14:43   #4 (permalink)
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Dear User,

Please run a HARD RESET on the device. Which means press and hold the POWER button while the device is connected to the pc / tool. Hold the button for about 15-20 sec. Then click on the EXIT FACTORY MODE. Also make sure that you reinstall the Huawei drivers (In the chimera tool - settings menu) before you do that!

Best regards
Sab
Chimera team


Quote:
Originally Posted by atou View Post
how to Load Factory Fastboot
or exit factory mode
chimera not detected known huawei device when connected
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Old 05-26-2022, 20:05   #5 (permalink)
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Quote:
Originally Posted by Chimera Tool View Post
Dear User,

Please run a HARD RESET on the device. Which means press and hold the POWER button while the device is connected to the pc / tool. Hold the button for about 15-20 sec. Then click on the EXIT FACTORY MODE. Also make sure that you reinstall the Huawei drivers (In the chimera tool - settings menu) before you do that!

Best regards
Sab
Chimera team
no think happen same condition black screen when yu connected to computer connect huawei usb com1.0
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Old 05-27-2022, 08:37   #6 (permalink)
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Dear Atou,

That is good. I mean if you see the COM 1 Port. Then the phone is in Factory Mode.

So, connect the device to the tool. Try to use another Cable and Port. The Tool will not recognize the device automatically, you have to select the model number from our list. Then you have to get the mentioned two services (exit factory mode, load factory fastboot).

If you still do not see it, do the HARD RESET again.
You can also connect it with TESTPOINT.

Best regards
Sab
Chimera team


Quote:
Originally Posted by atou View Post
no think happen same condition black screen when yu connected to computer connect huawei usb com1.0
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