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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip 2

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Old 07-23-2021, 07:19   #1 (permalink)
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CDY-NX9B huawei id remove failed


Smart-Clip 2 1.40.09b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.34 V
Phone model: CDY-NX9B
Build number: CDY-N29B 10.1.1.246(C636E2R2P1)
Vendor/Country: hw/spcseas
System version: Skipped
Android version: 10
Base version: CDY-LGRP2-OVS 10.1.1.246
Custom version: CDY-N29B-CUST 10.1.1.2(C636)
Preload version: CDY-N29B-PRELOAD 10.1.1.1(C636R2)
Huawei-Over-the-Air info:
C_version: C636
D_version: D000
PLMN: 51502
BoardID: 10949
DeviceName: CDY-N29B
Done
--------- 2021-07-23 14:17:51 ---------
Smart-Clip 2 1.40.09b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM15), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10/08/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 820
Sending boot...Error writing to serial port
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Old 07-24-2021, 12:06   #2 (permalink)
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@ budukbol,

Phone is getting serviced via hardware or software testpoint operation?
Fully charge phone's battery, ensure that it is properly connected and repeat operation.

Best Regards
GSMServer team



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Old 07-28-2021, 09:21   #3 (permalink)
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i use test point via hardware sir, phone is 93% battery i have done many of these but this one stop at writing boot, here is the two logs, same model and version

first is done


--------- 2021-07-27 14:16:26 ---------
Smart-Clip 2 1.40.09b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 3.74 V
Phone model: CDY-NX9B
Build number: CDY-N29B 10.1.1.246(C636E2R2P1)
Vendor/Country: hw/spcseas
System version: Skipped
Android version: 10
Base version: CDY-LGRP2-OVS 10.1.1.246
Custom version: CDY-N29B-CUST 10.1.1.2(C636)
Preload version: CDY-N29B-PRELOAD 10.1.1.1(C636R2)
Huawei-Over-the-Air info:
C_version: C636
D_version: D000
PLMN: 51502
BoardID: 10949
DeviceName: CDY-N29B
Done
--------- 2021-07-27 14:19:32 ---------
Smart-Clip 2 1.40.09b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM15), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10/08/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 820
Phone model: CDY-NX9B
Version: CDY-N29B 10.1.1.246(C636E2R2P1)
Removing Huawei ID....Done


this one failed


--------- 2021-07-28 16:08:36 ---------
Smart-Clip 2 1.40.09b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM15), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10/08/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 820
Sending boot...Error writing to serial port
--------- 2021-07-28 16:13:41 ---------
Smart-Clip 2 1.40.09b1 HiSi: Get device info
Bootloader unlocked: NO
FB unlocked: NO
Battery voltage: 4.30 V
Phone model: CDY-NX9B
Build number: CDY-N29B 10.1.1.246(C636E2R2P1)
Vendor/Country: hw/spcseas
System version: Skipped
Android version: 10
Base version: CDY-LGRP2-OVS 10.1.1.246
Custom version: CDY-N29B-CUST 10.1.1.2(C636)
Preload version: CDY-N29B-PRELOAD 10.1.1.1(C636R2)
Huawei-Over-the-Air info:
C_version: C636
D_version: D000
PLMN: 51502
BoardID: 10949
DeviceName: CDY-N29B
Done
--------- 2021-07-28 16:18:18 ---------
Smart-Clip 2 1.40.09b1 HiSi: Remove Huawei ID
HUAWEI USB COM 1.0 (COM15), Provider: HUAWEI Incorporated, Driver ver.: 2.0.6.725, Date: 10/08/2014, USB\VID_12D1&PID_3609&REV_0100
HiSilicon: Kirin 820
Sending boot...Error writing to serial port
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Old 07-30-2021, 10:30   #4 (permalink)
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Is it possible for you to send this device to us for analysis?
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