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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > Smart-Clip 2


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Old 09-06-2020, 22:49   #1 (permalink)
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Alcatel A621R unlock fail


Tried to unlock Alcatel A621R as mentioned here. Maybe you will help

Smart-Clip 2 1.38.06 Qcom: Direct unlock
Android HS-USB Diagnostics AF02 (COM33), Provider: TCL, Driver ver.: 6.0.0.0, Date: 08.08.2014, USB\VID_1BBB&PID_AF02&REV_0225&MI_00
Phone model: OT-5054O
Getting info...00000000E1009600-CC3153A80293939B90D02D3BF8B23E0292E452FEF662C74998 421ADAD42A380F-00000000
Serial number: xxxxxxxxxxxxx
Baseband Processor: 8909
Detecting flash...eMMC, Flash size: 7.28 Gb
Hardware IMEI: xxxxxxxxxxxxxxx
Please send
C:\Users\xxxxxxxxxx\Documents\Smart-Clip 2\temporary backup\0459430202\014602000050176_8909_eMMC (0).skb
file to [email protected]
Failed to decrypt phone data

SEC_LINK
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Old 10-02-2020, 20:02   #2 (permalink)
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Dear devs, how can I write this backup back to phone?
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Old 10-05-2020, 11:02   #3 (permalink)
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Why do you need to restore that backup? No service actions have been done to this device.
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Old 10-05-2020, 13:36   #4 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Why do you need to restore that backup? No service actions have been done to this device.
Done unlock with other took same method, phone don't ask PIN, network unlocked but no service. Also now I can't install driver for diag port for this device (tried while battery logo appear and while phone started)

Also, can you look on backup for descryption possibility?
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Old 10-06-2020, 08:56   #5 (permalink)
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vbenkovskyy, if you unlocked this phone with other tool, you will not be able to restore your phone to previous state with Sigma.
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