GCPro Box UART Port Not working - GSM-Forum

hyratech · 02-06-2016, 22:02

Hi team:

Using Version...1.0.0.0026
Selected Port VCP0 = COM5
Selected Model GT-I5503
Selected Task SAMSUNG READINFO

Searching phone...

No reply on samsung mode.. DIAL *#0*# AND TRY AGAIN...

Phone Not Found Retry Please.
Total Time Take...00:00:12

I been using this box for the past month, UART port works fine. But last few days i noticed that i did not work anymore.

I have to use another BOX's UART port to fix my phones. (Octoplus Box)

Both Com Ports use the same driver.
Driver Provider: FTDI
Driver Date: 1/6/2016
Driver Version: 2.12.12.0

did my box's UART actualy failed/broke? is that common? or could be some settings, or configuration?

If it could be configuration, could anyon e point me to the direction where I should look?

Thanks a million!

hyratech · 02-08-2016, 17:01

It's been 2 days since my past post.. No response from the team? any suggestions? Hello?

stanner_austin · 02-08-2016, 17:23

@hyratech
Hello
About hardware you can contact reseller we can't help on hardware.

hyratech · 02-08-2016, 17:28

I purchased on your site directly, how do I get in contact with support?

Sent from my iPhone using Tapatalk

stanner_austin · 02-08-2016, 17:32

@hyratech
Hello
Check here talk with live chat.
GPGIndustries

zabih · 02-11-2016, 13:55

my probleme same urt port notworking
Selected Port Com:13
Selected Model SM-G920F
Selected Task SAMSUNG DRK FIX

Started Samsung DRK Fix...

No reply on samsung mode.. DIAL *#0*# AND TRY AGAIN...

!!! Fail !!!!
Total Time Take...00:00:07
Log Saved

hyratech · 02-11-2016, 14:49

Quote:

Originally Posted by zabih

my probleme same urt port notworking
Selected Port Com:13
Selected Model SM-G920F
Selected Task SAMSUNG DRK FIX

Started Samsung DRK Fix...

No reply on samsung mode.. DIAL *#0*# AND TRY AGAIN...

!!! Fail !!!!
Total Time Take...00:00:07
Log Saved

I got mine working,

Check the drivers for both the com port and the serial to USB converter, make sure they are the same version.. In mine case it was windows update that messed it up.. I downgraded to back to the 02.18 version and worked perfect

Sent from my iPhone using Tapatalk

rusoturisto · 02-12-2016, 23:12

You can get a UART port emulator as an alternative

muntazim2 · 02-13-2016, 09:04

first root u r hanset and connect u r hanset usb cable and enable uart in gsm tool after enable uart seccsfully u can use any box uart

bmurry · 02-13-2016, 10:10

You check cable?????

hyratech · 02-26-2016, 13:58

Mine already working.

Sent from my iPhone using Tapatalk

trey1516 · 03-26-2016, 19:35

i cannot get mt uart to work with box can someone pleASE HELP??

el-polaco · 03-26-2016, 20:14

Remember here is a support area.. they can help to check variants in yours ftdi files..
after check driver problem (delete Ftd*.*) then install drivers compatible FTDI Box.-
Use OLD ns Pro BOx Like a Interfaze o talk with your resseller, maybe your Box is damage under Guarranty.-
Compare Shipping and Other Interfaz for UART like altenative ..

br

Polaco

henrucci · 11-30-2018, 16:06

My doesn't work... I tried forcing the drivers from support and the same result... I have windows 10, i will try with win 7 and i will post the result later here.

BillA · 12-05-2018, 01:31

Here are some suggestions...

1. In device manager change the uart box com port number to 1 or 2 since those two are automatically reserved port numbers under windows, and they never get overwritten by new usb modem/serial port installations. The biggest problem is when more than one ports shares/overwrites the same com port number. Also, unplug all other boxes and dongles, and only have one plugged in at a time which you're currently working on.

2. There are lots of fake FTDI chip boxes out there, therefore use driver version 2.10.0.0 or lower in order to avoid being disabled.

3. Use this handy little app called Comport Setter on windows to manage which ports are available for enumeration. It lets you reserve certain ports or clear them all to become available during port installation.
https://androidfilehost.com/?fid=745425885120755601

Enjoy!

02-06-2016, 22:02	#1 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	GCPro Box UART Port Not working Hi team: Using Version...1.0.0.0026 Selected Port VCP0 = COM5 Selected Model GT-I5503 Selected Task SAMSUNG READINFO Searching phone... No reply on samsung mode.. DIAL #0# AND TRY AGAIN... Phone Not Found Retry Please. Total Time Take...00:00:12 I been using this box for the past month, UART port works fine. But last few days i noticed that i did not work anymore. I have to use another BOX's UART port to fix my phones. (Octoplus Box) Both Com Ports use the same driver. Driver Provider: FTDI Driver Date: 1/6/2016 Driver Version: 2.12.12.0 did my box's UART actualy failed/broke? is that common? or could be some settings, or configuration? If it could be configuration, could anyon e point me to the direction where I should look? Thanks a million!

03-26-2016, 19:35	#12 (permalink)
trey1516 Junior Member Join Date: Feb 2016 Posts: 3 Member: 2533497 Status: Offline Thanks Meter: 0	i cannot get my uart to work can someone please help??? i cannot get mt uart to work with box can someone pleASE HELP??

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02-08-2016, 17:01	#2 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	It's been 2 days since my past post.. No response from the team? any suggestions? Hello?

02-08-2016, 17:23	#3 (permalink)
stanner_austin No Life Poster Join Date: Jan 2004 Location: Unknown Age: 39 Posts: 9,227 Member: 49752 Status: Offline Sonork: QQ:1474246528 Thanks Meter: 6,085	@hyratech Hello About hardware you can contact reseller we can't help on hardware.

02-08-2016, 17:28	#4 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	I purchased on your site directly, how do I get in contact with support? Sent from my iPhone using Tapatalk

02-08-2016, 17:32	#5 (permalink)
stanner_austin No Life Poster Join Date: Jan 2004 Location: Unknown Age: 39 Posts: 9,227 Member: 49752 Status: Offline Sonork: QQ:1474246528 Thanks Meter: 6,085	@hyratech Hello Check here talk with live chat. GPGIndustries

02-11-2016, 13:55	#6 (permalink)
zabih Freak Poster Join Date: Mar 2008 Location: kabul AFGHANISTAN Age: 35 Posts: 176 Member: 724190 Status: Offline Sonork: zabih Thanks Meter: 16	my probleme same urt port notworking Selected Port Com:13 Selected Model SM-G920F Selected Task SAMSUNG DRK FIX Started Samsung DRK Fix... No reply on samsung mode.. DIAL #0# AND TRY AGAIN... !!! Fail !!!! Total Time Take...00:00:07 Log Saved

02-12-2016, 23:12	#8 (permalink)
rusoturisto Freak Poster Join Date: May 2013 Posts: 286 Member: 1947667 Status: Offline Thanks Meter: 31	You can get a UART port emulator as an alternative

02-13-2016, 09:04	#9 (permalink)
muntazim2 Freak Poster Join Date: Jan 2012 Location: india Posts: 185 Member: 1714295 Status: Offline Sonork: muntaziim Thanks Meter: 59	first root u r hanset and connect u r hanset usb cable and enable uart in gsm tool after enable uart seccsfully u can use any box uart

02-13-2016, 10:10	#10 (permalink)
bmurry Junior Member Join Date: Feb 2016 Posts: 30 Member: 2531094 Status: Offline Thanks Meter: 5	You check cable?????

02-26-2016, 13:58	#11 (permalink)
hyratech Freak Poster Join Date: Aug 2009 Location: NYC Posts: 353 Member: 1105429 Status: Offline Thanks Meter: 118	Mine already working. Sent from my iPhone using Tapatalk

03-26-2016, 20:14	#13 (permalink)
el-polaco No Life Poster Join Date: Jun 2009 Location: SouthAmericaUnlockers Age: 52 Posts: 2,637 Member: 1057178 Status: Offline Sonork: Kfe~Labs Co.- Thanks Meter: 568	Remember here is a support area.. they can help to check variants in yours ftdi files.. after check driver problem (delete Ftd.) then install drivers compatible FTDI Box.- Use OLD ns Pro BOx Like a Interfaze o talk with your resseller, maybe your Box is damage under Guarranty.- Compare Shipping and Other Interfaz for UART like altenative .. br Polaco

11-30-2018, 16:06	#14 (permalink)
henrucci Freak Poster Join Date: Jul 2016 Location: Chile Age: 41 Posts: 139 Member: 2601431 Status: Offline Thanks Meter: 35	My doesn't work... I tried forcing the drivers from support and the same result... I have windows 10, i will try with win 7 and i will post the result later here.

12-05-2018, 01:31	#15 (permalink)
BillA No Life Poster Join Date: Nov 2004 Location: USA Posts: 1,207 Member: 92260 Status: Offline Thanks Meter: 843	Here are some suggestions... 1. In device manager change the uart box com port number to 1 or 2 since those two are automatically reserved port numbers under windows, and they never get overwritten by new usb modem/serial port installations. The biggest problem is when more than one ports shares/overwrites the same com port number. Also, unplug all other boxes and dongles, and only have one plugged in at a time which you're currently working on. 2. There are lots of fake FTDI chip boxes out there, therefore use driver version 2.10.0.0 or lower in order to avoid being disabled. 3. Use this handy little app called Comport Setter on windows to manage which ports are available for enumeration. It lets you reserve certain ports or clear them all to become available during port installation. https://androidfilehost.com/?fid=745425885120755601 Enjoy!