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Go Back   GSM-Forum > Product Support Sections > Special Solutions / Services / WebShop > GPGIndustries Support section > Distributed Devices by GPG > GCPro Key


 
 
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Old 04-30-2019, 20:40   #4696 (permalink)
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Here is the logs


Using 1.30
Checking server connection...
Server access ok..
Reader := Generic EMV Smartcard Reader 0
Verifying..
Card OsVer 0003
GCPro SN:= GC1EXXXXXX
GCPRO Activation := GCPro is Active
GCPRO Activation := GCPro is Active
CARD UUID:= 07374395A1AFCE45DB269735BD85BC5EC7XXXXXX
Card crypto verify ok..
GCPro is NOT Locked,Please do not use this option again...
Fail at unlock card please contact support...
Job finish
30-04-2019-15-37-48 Using 1.30
Using 1.30
Checking GCPro Card Details...
Reader := Generic EMV Smartcard Reader 0
Checking server connection...
GCPro SN GC1E22FXXX
Card OsVer 0003
GCPRO Activation := GCPro is Active
CARD UUID:= 07374395A1AFCE45DB269735BD85BC5EC7XXXXXX
Card crypto verify ok..
Server Reply Error := ERR_CARD_Already_Updated.
Server Reply Error := ERR_130 Can Not Update Contact GCPro Support
Contact GCPro Team or Reseller to allow update...
Job finish
30-04-2019-15-39-32 Using 1.30
 
Old 04-30-2019, 22:28   #4697 (permalink)
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I think that this is the most difficult support to verify when there is a problem

Last edited by mihut; 05-16-2019 at 23:06. Reason: non english
 
The Following User Says Thank You to enmanuelcell For This Useful Post:
Old 05-01-2019, 00:10   #4698 (permalink)
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I have the same problem

I experienced an issue while trying to open GCPRO software, log says
"Checking Card Please use Latest Version Or UPDATE CARD TO LATEST FIRMWARE..."
Thanks
 
Old 05-01-2019, 00:25   #4699 (permalink)
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Any solution for this problem ???????
b.r. G@turro
 
Old 05-01-2019, 02:02   #4700 (permalink)
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Using 1.30
Checking GCPro Card Details...
Reader := Generic EMV Smartcard Reader 0
Checking server connection...
GCPro SN GCC7CA135D
Card OsVer 0003
GCPRO Activation := GCPro is Active
CARD UUID:= 02015291B33B961350173484EED3489843A9478F
Card crypto verify ok..
Server Reply Error := ERR_CARD_Already_Updated.
Server Reply Error := ERR_130 Can Not Update Contact GCPro Support
Contact GCPro Team or Reseller to allow update...
Job finish
30-04-2019-18-02-00 Using 1.30
 
Old 05-01-2019, 12:25   #4701 (permalink)
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help software closed after start up

Quote:
Originally Posted by Natashah View Post
Hello Sir,
Your activation is done, kindly Register your GcPro and Use it.
Thanks you for Choosing Gcpro.
Br,
GPGTeam



checking card please use latest version or update card lates version
 
Old 05-01-2019, 12:38   #4702 (permalink)
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gcpro software error help please

checking card please use latest version or update card to latest firmware
 
Old 05-01-2019, 12:49   #4703 (permalink)
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Hello

2 way to solve
1) Contact us via www.gcprokey.com live chat give us full log from update and email you used to register that gcpro.

2) Contact us via skype gcpro_support give us full log from update and email you used to register that gcpro.

There is no other option to solve this. Reseller will not help regarding this. You must contact us(GCPro_Support)
 
Old 05-01-2019, 15:22   #4704 (permalink)
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Donate money to this user
Issue solved!!! For people having this problem look in your C: drive for the newer update tool

\GCPro_Team
 
Old 05-02-2019, 19:20   #4705 (permalink)
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help please ..no update card!!!

Using 1.30
Checking GCPro Card Details...
Reader := Alcor Micro USB Smart Card Reader 0
Checking server connection...
GCPro SN GC935BB14B
Card OsVer 0003
GCPRO Activation := GCPro is Active
CARD UUID:= 0930469579CCD3E87DAFB2A51D8F163624BEFE81
Card crypto verify ok..
Server Reply Error := ERR_CARD_Already_Updated.
Server Reply Error := ERR_130 Can Not Update Contact GCPro Support
Contact GCPro Team or Reseller to allow update...
Job finish
02-05-2019-20-16-28 Using 1.30
 
Old 05-03-2019, 18:50   #4706 (permalink)
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Thumbs up Help

Already contact u please support



Cheers



Code:
Using 1.30
Reader := Alcor Micro USB Smart Card Reader 0
GCPro found...
Card OsVer 0003
GCPro SN:= GC0DF7784C
GCPRO Activation := GCPro is Active
Job finish 
03-05-2019-12-48-08 Using 1.30

Code:
Checking GCPro Card Details...
Reader := Alcor Micro USB Smart Card Reader 0
Checking server connection...
GCPro SN GC0DF7784C
Card OsVer  0003
GCPRO Activation := GCPro is Active
CARD UUID:= 08915095AFBDA0662463F62EAFFDF0643638F9DC
Card crypto verify ok..
Server Reply Error := ERR_CARD_Already_Updated.
Server Reply Error := ERR_130 Can Not Update Contact GCPro Support
Contact GCPro Team or Reseller to allow update...
Job finish 
03-05-2019-12-50-07 Using 1.30
 
Old 05-03-2019, 20:25   #4707 (permalink)
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one month no gcpro

Using 1.30
Reader := Generic EMV Smartcard Reader 0
GCPro found...
Card OsVer 0003
GCPro SN:= GC11005C25
GCPRO Activation := GCPro is Active
Job finish
03-05-2019-13-06-36 Using 1.30
Using 1.30
Checking GCPro Card Details...
Reader := Generic EMV Smartcard Reader 0
Checking server connection...
GCPro SN GC11005C25
Card OsVer 0003
GCPRO Activation := GCPro is Active
CARD UUID:= 0634019550D3382BC933FDBF474E15897E44C4E1
Card crypto verify ok..
Server Reply Error := ERR_CARD_Already_Updated.
Server Reply Error := ERR_130 Can Not Update Contact GCPro Support
Contact GCPro Team or Reseller to allow update...
Job finish
03-05-2019-13-07-07 Using 1.30

how can i contact support? your live chat always offline!!! i send email but nothing, i wait for a month to contact your team!
 
Old 05-03-2019, 23:35   #4708 (permalink)
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Hi, I also have problems updating my dongle.

Reader := Alcor Micro USB Smart Card Reader 0
GCPro found...
Card OsVer 0003
GCPro SN:= GCDF745F86
GCPRO Activation := GCPro is Active
Job finish
03-05-2019-18-22-01 Using 1.30


Checking GCPro Card Details...
Reader := Alcor Micro USB Smart Card Reader 0
Checking server connection...
GCPro SN GCDF745F86
Card OsVer 0003
GCPRO Activation := GCPro is Active
CARD UUID:= 0779989588FE7DBB46E1B9D51C09414D22243F89
Card crypto verify ok..
Server Reply Error := ERR_CARD_Already_Updated.
Server Reply Error := ERR_130 Can Not Update Contact GCPro Support
Contact GCPro Team or Reseller to allow update...
Job finish
03-05-2019-18-24-35 Using 1.3
 
Old 05-04-2019, 00:46   #4709 (permalink)
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i need help whit this, i need activate and update my gcpro please.

Using 1.30
Reader := Alcor Micro USB Smart Card Reader 0
Fail to get basic details of card contact support..
Job finish
03-05-2019-18-45-43 Using 1.30
 
Old 05-04-2019, 00:56   #4710 (permalink)
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Card OsVer 0003
GCPro SN:= XXXXXXXXXX
GCPRO Activation := CARD IS ACTIVE
Checking server connection...
GCPro SN XXXXXXXX
Card OsVer 0003
GCPRO Activation := CARD IS ACTIVE
CARD UUID:= 04233195D8462D04020FC6D05B952ABC1ED0CBC1
Card crypto verify ok..
Server Reply Error := ERR_USE_LATEST_UPDATE
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...31-05-2019-00-09-04 Using 1.25
 
 

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