Problem with card locked - GSM-Forum

v3ng3ance · 09-12-2018, 11:51

I was trying to remove reactivation lock from an N910a and software crashed, now it says card locked here is last working log:

Code:

Checking Card SCardTransmitSTATUS_INVALID_DEVICE_STATE
Ok.
Verify Card verify ok...
Card OsVer 0003
GCPro SN:= [GC408C35F6]
GCPRO Activation := CARD IS ACTIVE
Using Version...1.0.0.0059
Selected Port 
Selected Model GT-I5508
Selected Task SAMSUNG RLOCK_ADB

Searching ADB device Please wait..
Device Detected...
Security:= OFF Unsecure device
SELinux := Enforcing
model:= SAMSUNG-SM-N910A
Androids Version:= 6.0.1
Description Version:= trlteuc-user 6.0.1 MMB29M N910AUCS2EPH7 release-keys
Platform:= apq8084 [ qcom ]  [ MDM9225M ] 
Baseband:= N910AUCS2EPH7
VER:= N910AUCS2EPH7/N910AATT2EPH7/N910AUCS2EPH7/N910AUCS2EPH7
Carrier := ATT_USA
EFS CSC := ATT
Knox Warranty := Not Void
Security Patch := 01-09-2016
Network Mode := LTE
Simstatus:= ABSENT
ANDROID-ID = f52ad840_0000A28A8D
Device is Unsecure Rooted

SAMSUNG RLOCK_ADB UNLOCK STARTED...
Starting RLOCK Remove...
Saving Backup...
Preparing for RLOCK Remove..

!!! Fail !!!!
Total Time Take...00:00:20
Log Saved

After program crashed I reinsert the dongle, and now it says it is locked:

Code:

Checking Card Ok.
Verify Card session fail Card Locked..
fail to verify card...

Then it just quits.

In updater I get this error:

Code:

Using 1.25
GCPro found...
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...12-09-2018-13-09-52 Using 1.25

and this:

Code:

Using 1.25
Checking server connection...
Server access ok..
Making sure card is locked or not..
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Reading Details..
Card Lock Reason :=  Fca5EcAwDAOwlaw/LCNT3n8kJ4cG6Hxp23Qy6kxNDyn1lRVA+4kV8vO19RFJJcZQcF4=
This GCPro is not Allowed to UPDATE or Register, Contact reseller..
GCPro SN := GC408C35F6
Fail at unlock card please contact support...
Job finish 
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...12-09-2018-13-38-54 Using 1.25

I have rebooted, tried on a different PC, same result.

Please help, I really need to use the tool.