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Old 01-25-2021, 19:38   #1 (permalink)
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hafftrak's Avatar
 
Join Date: May 2002
Location: Canada
Age: 97
Posts: 553
Member: 12270
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Thanks Meter: 107
Feed Back About GSMFASTEST


I have had an account with gsmfastest for many, many years. I had credits in my account. Due to Covid I had to close my shop and have not used my account very much but when I tried to login last week my login did not work. I started a live chat and they said they never heard of me or have no record of my email. I asked why, apparantly if you do not use your credits in a certain amount of time they have the right to eat your money and delete your account. They don't care and they don't want to listen, its up to their discretion to cancel, you have no say. Be careful, if it happened to me it may happen to you.

Last edited by gsmfastest; 01-26-2021 at 20:07.
 
Old 01-26-2021, 20:06   #2 (permalink)
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gsmfastest's Avatar
 
Join Date: Feb 2013
Location: UAE
Posts: 1,958
Member: 1881342
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Donate money to this user
Quote:
Originally Posted by hafftrak View Post
I have had an account with gsmfastest for many, many years. I had credits in my account. Due to Covid I had to close my shop and have not used my account very much but when I tried to login last week my login did not work. I started a live chat and they said they never heard of me or have no record of my email. I asked why, apparantly if you do not use your credits in a certain amount of time they have the right to eat your money and delete your account. They don't care and they don't want to listen, its up to their discretion to cancel, you have no say. Be careful, if it happened to me it may happen to you.

read the chat with open eyes what our team says to you
Quote:
Kevin Haffenden has joined.
Kevin Haffenden2:36 AM
Can you please unblock my IP please. Usrname is bongowireless. Thanks in advanced.
2:37 AM
Online Guide has joined.
Online Guide2:38 AM
not found
give me registered email
Kevin Haffenden2:38 AM
[email protected]
Kevin Haffenden2:39 AM
I've had an account with you for years
and i still have some credits with you
Online Guide2:39 AM
this email also not found
any order number or invoice number you remmeber
Kevin Haffenden2:41 AM
well I have recievd many emails from you but not lately....
Online Guide2:41 AM
found & fixed
since long time you was not using our services
& account was disabled
Kevin Haffenden2:41 AM
yes but does that matter
Online Guide2:41 AM
this matter
Kevin Haffenden2:42 AM
just because i don;t use often does not mean to take my money and delete my account?
why
so you have a time limit now
Online Guide2:42 AM
man read my words carefully
Kevin Haffenden2:42 AM
**** you
Online Guide2:42 AM
i said it was archived
Kevin Haffenden2:42 AM
go **** yourself
you cheater
Online Guide2:42 AM
not the deleted
mind your language please
Kevin Haffenden2:42 AM
I will let the gsm foum community know
bye
Online Guide2:42 AM
look man
you are over behaving
Online Guide2:43 AM
i said your account was archived
& we already fix it
check your email
2:43 AM
Kevin Haffenden has left.
Chat message
Kevin Haffenden has gone offline.
2nd you connected with us before to unsub you from notifications therefore your account was Archived was not deleted

Quote:
Name: Kevin Haffenden

Email: [email protected]

Phone: 9054770000

Comments: Can you kingly unsubscribe my email address [email protected] from your daily newsletters. I tried to unsubscribe from your link in your email but it is broken. They are just not relevant to me and I just simply get too many, many thanks.
 
Old 01-27-2021, 00:13   #3 (permalink)
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hafftrak's Avatar
 
Join Date: May 2002
Location: Canada
Age: 97
Posts: 553
Member: 12270
Status: Offline
Thanks Meter: 107
Thnaks for posting my full name and number, very classy move. I asked to unsubcribe from your newsletter not delete my account because trying to unsubcribe from your website does not work and never did. I get way too many emails from your daily trash of emails....I don't need my mailbox full of garbage that I don;t need. But I see you don't undertsand the difference between unsubscribe and deleting my account with money in it. You still have not answered here why my account is deleted, never mind about open eyes, learn to speak proper English and why is my account not restored, please tell all here.
 
Old 02-01-2021, 14:06   #4 (permalink)
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Join Date: Feb 2013
Location: UAE
Posts: 1,958
Member: 1881342
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Thanks Meter: 398
Donate money to this user
Quote:
Originally Posted by hafftrak View Post
Thnaks for posting my full name and number, very classy move. I asked to unsubcribe from your newsletter not delete my account because trying to unsubcribe from your website does not work and never did. I get way too many emails from your daily trash of emails....I don't need my mailbox full of garbage that I don;t need. But I see you don't undertsand the difference between unsubscribe and deleting my account with money in it. You still have not answered here why my account is deleted, never mind about open eyes, learn to speak proper English and why is my account not restored, please tell all here.
You really need to learn we never said your account was deleted we said your account was archived
& the mails you were receiving were related to your account & the only way to remove was to archived your account & we did that
read carefully chat with online guide
they clearly told you this is restored
you guys need to understand about system not your own mind set
 
Old 02-01-2021, 14:09   #5 (permalink)
Product Supporter
 
gsmfastest's Avatar
 
Join Date: Feb 2013
Location: UAE
Posts: 1,958
Member: 1881342
Status: Offline
Sonork: NA
Thanks Meter: 398
Donate money to this user
Quote:
Name: Kevin Haffenden

Email: [email protected]

Phone: 9054770000

Comments: Can you kingly unsubscribe my email address [email protected] from your daily newsletters. I tried to unsubscribe from your link in your email but it is broken. They are just not relevant to me and I just simply get too many, many thanks.
at the time you contact us we told you this is not possible only we can archive your account
your words were "Do any thing i don't care just get me out of this ****"
you must need to keep your rubbish language to yourself
 
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