GUIDE: How to report your problem

[xtc2clip]

Dear customers,

To help us to support you better, you must follow simple rules in order to get help:

1. We will not answer posts without specific information like "nothing works","need help", "process failed".
2. Please provide full log and/or screenshots of your problem.
3. Please be patient, some problems may time us time to check, we are working hard on every question.

Thanks

[adlene2005]

Originally Posted by xtc2clip

Dear customers,

To help us to support you better, you must follow simple rules in order to get help:

1. We will not answer posts without specific information like "nothing works","need help", "process failed".
2. Please provide full log and/or screenshots of your problem.
3. Please be patient, some problems may time us time to check, we are working hard on every question.

Thanks

i have 20 pcs xtc2 i bouhght them from tst dubai but all clip make not found how to solve this problmem tnx

[xtc2clip]

Originally Posted by adlene2005

i have 20 pcs xtc2 i bouhght them from tst dubai but all clip make not found how to solve this problmem tnx

Check that your smartcard is inserted correctly, see here:

http://forum.gsmhosting.com/vbb/f961.../#post11140745