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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > xtc2cliP


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Old 09-07-2020, 09:54   #1 (permalink)
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HTC 10 Pro - Smart IO failed !


Hello.. anyone can help me. Phone stuck on logo.. when try to s-off get this issue:

Quote:
1. Checking phone connectivity......
Warning! Your phone does not see the XTC 2 Clip, please try to reconnect it, and then reboot to download/fastboot mode. In case of failure again, check your flex cable for damage..
Phone connection confirmed!
HTC KEY CARD VERSION: 7
2. Checking Server connectivity...
Server connection confirmed!
3. Checking PowerAdapter connectivity...
Process started
PowerAdapter connected, processing request to adapter...
Starting operation...
Sending oem reboot-download
... OKAY
finished. total time: 0.006s
htc_fastboot finished
Waiting for the phone to reboot...
Phone DISconnected
Phone connected [LC75W1000484] *** Fastboot mode
Phone connected
Building connection
Initiating communication
Building connection
Data exchange sequence.
Request sent, waiting for reply ... 4 second(s)
Processing...
Data exchange completed
Data exchange sequence.....
Initiating communication
Building connection
Data exchange sequence.
Request sent, waiting for reply ... 1 second
Processing...
Data exchange completed
Data exchange sequence.
Initiating communication
Sending oem writesecureflag 0
... (bootloader) HTC KEY CARD VERSION: 7
FAILPERMISSION DENY (NOT_FIND_SMART_IO)
FAILED (remote: PERMISSION DENY (NOT_FIND_SMART_IO))
finished. total time: 0.032s
htc_fastboot finished
Warning! Your phone does not see the XTC 2 Clip, please try to reconnect it, and then reboot to download/fastboot mode. In case of failure again, check your flex cable for damage.
Operation completed!
Releasing adapter.
Request completed
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Old 09-07-2020, 12:36   #2 (permalink)
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Hello was able to sort out..
The problem is PHONE should be in download mode !

But even after S-OFF the phone is still on S-ON

Quote:
1. Checking phone connectivity.......
Phone connection confirmed!
HTC KEY CARD VERSION: 7
2. Checking Server connectivity...
Server connection confirmed!
3. Checking PowerAdapter connectivity...
Process started
PowerAdapter connected, processing request to adapter...
Starting operation...
Sending oem writesecureflag 0
... (bootloader) HTC KEY CARD VERSION: 7
Building connection
Initiating communication
Building connection
Data exchange sequence.
Request sent, waiting for reply ... 3 second(s)
Processing...
Data exchange completed
Data exchange sequence.....
Initiating communication
Building connection
Data exchange sequence.
Request sent, waiting for reply ... 1 second
Processing...
Data exchange completed
Data exchange sequence.....
(bootloader) Write security level S-ON
OKAY
finished. total time: 21.022s
htc_fastboot finished
Operation completed!
Releasing adapter.
Request completed
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Old 09-13-2020, 16:55   #3 (permalink)
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Hello!

There is no S-OFF on these models, sorry. You can perform the necessary operations, but permanent S-OFF has been removed by HTC long time ago.
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