genral mobile 5d error - GSM-Forum

.:D:. · 11-13-2020, 07:51

hi team,

how are you

yesterday i got this device which is from turkey

and for imei purpose i flash eng rom and device stuck in edl

but before i make dump from another crack tool,

but now the problem is its not accepting any FW giving this error

i try many loader but still same

Operation : Flash
Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM41)
Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1507000 [8916] 00000000
OPK_DATA : 9CBA94693C2333A562BCF0E0E981C558748817D002F543B2A2 6AB1B4B3F1CF9E
Initializing Protocol...OK
Using Auto Loader Selection [1]
Preparing Loader...Done
Sending Loader [8916_014]...Done
Executing Loader...OK
Detecting Chip Type...OK
DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Using Alternate Method...
DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Error getting Payload Information!
Error Log : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Please use correct loader and check USB port / cable.
Operation Finish

.:D:. · 11-13-2020, 10:48

and now its not detect even device here,s the log

Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM41)
Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0
Connecting to phone...OK
Waiting for response...Unknown Response!
QcFire Ver. 4.7

.:D:. · 11-13-2020, 11:52

i got the same file from net, for this model and most important thing is this file readed by umt tool

but when i try to flash so again same error

Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM41)
Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1507000 [8916] 00000000
OPK_DATA : 9CBA94693C2333A562BCF0E0E981C558748817D002F543B2A2 6AB1B4B3F1CF9E
Initializing Protocol...OK
Sending Loader [prog_emmc_firehose_8952_ddr.mbn]...Done
Executing Loader...OK
Detecting Chip Type...OK
DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Using Alternate Method...
DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Error getting Payload Information!
Error Log : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Please use correct loader and check USB port / cable.

.:D:. · 11-15-2020, 09:27

Team waiting for response

**U.M.T** · 11-15-2020, 19:15

Team was waiting for you to read our response to such issues previously.

This error means either:
- phone battery is disconnected
- some other software is trying to capture port
- loader may not be good

Br,
UMT

.:D:. · 11-16-2020, 07:17

ok team allow me to go more deeper to explain it, thanks for allowing

i flashed this device already with auto loader via umt....
device fully flashed...

but behind eng rom i flashed wrong rom again, and device back to 9008
after that i used other emmc crack tool to flash the device,,,

and after that this issue becomes,

and about your 3 points....
1st batter should disconneted to edl model, for this device.... if i connected via battery so its giving this error

Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM41)
Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0
Connecting to phone...OK
Waiting for response...Unknown Response!
QcFire Ver. 4.7

2nd trying to capture port!
so i restarted whole pc and today try again but still this error

Operation : Flash
Checking for existing devices...Not Found
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM41)
Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1507000 [8916] 00000000
OPK_DATA : 9CBA94693C2333A562BCF0E0E981C558748817D002F543B2A2 6AB1B4B3F1CF9E
Initializing Protocol...OK
Using Auto Loader Selection [1]
Preparing Loader...Done
Sending Loader [8916_014]...Done
Executing Loader...OK
Detecting Chip Type...OK
DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Using Alternate Method...
DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Error getting Payload Information!
Error Log : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Please use correct loader and check USB port / cable.
Operation Finished.

and about your 3rd wrong loader,

as i upper said, i already flashed once this device fully flashed with auto loader...
but now i even changed loaders but after change the loader its giving loader error

thanks team for your response

.:D:. · 11-16-2020, 07:32

ok see this team, i even chose another loader but still same

Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Some phones may need Special Boot Cable or TestPoint for EDL mode.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM41)
Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0
Connecting to phone...OK
Waiting for response...OK
Init Handshake Sequence...OK
Hardware ID : E1507000 [8916] 00000000
OPK_DATA : 9CBA94693C2333A562BCF0E0E981C558748817D002F543B2A2 6AB1B4B3F1CF9E
Initializing Protocol...OK
Sending Loader [prog_emmc_firehose_8916.mbn]...Done
Executing Loader...OK
Detecting Chip Type...OK
DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Using Alternate Method...
DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Error getting Payload Information!
Error Log : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT ==
Please use correct loader and check USB port / cable.
Operation Finished.
QcFire Ver. 4.7

**U.M.T** · 11-23-2020, 10:08

Please always check with latest version, not this very old version.

Br,
UMT

.:D:. · 11-23-2020, 10:28

lates version not working due to forbidin 12 error,
my pc have tv only i even unstalled but still detect,
you guys make a auto run bat to deleted the all files which need to remove

bk.gsm · 11-23-2020, 17:08

Quote:

Originally Posted by .:D:.

lates version not working due to forbidin 12 error,
my pc have tv only i even unstalled but still detect,
you guys make a auto run bat to deleted the all files which need to remove

then try with other clean pc with latest qcfire version..

and if u have any log to the phone info before flashing post it here

b.r.

.:D:. · 11-24-2020, 05:28

Not able to buy another clean pc for just qc latest dude, team should provide us the way to use it.

Quote:

Originally Posted by bk.gsm

then try with other clean pc with latest qcfire version..

and if u have any log to the phone info before flashing post it here

b.r.

WhyLeR · 11-26-2020, 10:44

General Mobila 5d FRP
--------------------

Operation : Boot
Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable.
Found Port : Qualcomm HS-USB QDLoader 9008 (COM9)
Driver Info : Qualcomm Incorporated, qcusbser.sys, 2.1.1.2
Connecting to phone... OK
Waiting for response... OK
Init Handshake Sequence... OK
Hardware ID : E1507000 [8916] [00000000]
Initializing Protocol... OK
Preparing Firehose Loader... Done
Sending Firehose Loader... Done
Executing Loader... OK
Hardware : 8916, eMMC, 16 GB
Warning! High Speed Driver not installed.
Please install driver from QcFire\Drivers folder.
Payload Info : In: 65536 [4096], Out: 16384, Sector Size: 512
Reading Partition Table... OK
Reading Device Information... OK
Device : [msm8916]
Software : NLC17B, 152 [2017年 01月 25日星期三 12:15:16 CST]
Android Ver. : 7.1.1
Resetting FRP Lock... . . . Done
Remove cable, reconnect battery / hold Power Button ~15 seconds.

11-13-2020, 07:51	#1 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	genral mobile 5d error hi team, how are you yesterday i got this device which is from turkey and for imei purpose i flash eng rom and device stuck in edl but before i make dump from another crack tool, but now the problem is its not accepting any FW giving this error i try many loader but still same Operation : Flash Checking for existing devices...Not Found Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable. Some phones may need Special Boot Cable or TestPoint for EDL mode. Found Port : Qualcomm HS-USB QDLoader 9008 (COM41) Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0 Connecting to phone...OK Waiting for response...OK Init Handshake Sequence...OK Hardware ID : E1507000 [8916] 00000000 OPK_DATA : 9CBA94693C2333A562BCF0E0E981C558748817D002F543B2A2 6AB1B4B3F1CF9E Initializing Protocol...OK Using Auto Loader Selection [1] Preparing Loader...Done Sending Loader [8916_014]...Done Executing Loader...OK Detecting Chip Type...OK DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Using Alternate Method... DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Error getting Payload Information! Error Log : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Please use correct loader and check USB port / cable. Operation Finish

11-13-2020, 10:48	#2 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	and now its not detect even device here,s the log Checking for existing devices...Not Found Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable. Some phones may need Special Boot Cable or TestPoint for EDL mode. Found Port : Qualcomm HS-USB QDLoader 9008 (COM41) Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0 Connecting to phone...OK Waiting for response...Unknown Response! QcFire Ver. 4.7

11-13-2020, 11:52	#3 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	i got the same file from net, for this model and most important thing is this file readed by umt tool but when i try to flash so again same error Checking for existing devices...Not Found Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable. Some phones may need Special Boot Cable or TestPoint for EDL mode. Found Port : Qualcomm HS-USB QDLoader 9008 (COM41) Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0 Connecting to phone...OK Waiting for response...OK Init Handshake Sequence...OK Hardware ID : E1507000 [8916] 00000000 OPK_DATA : 9CBA94693C2333A562BCF0E0E981C558748817D002F543B2A2 6AB1B4B3F1CF9E Initializing Protocol...OK Sending Loader [prog_emmc_firehose_8952_ddr.mbn]...Done Executing Loader...OK Detecting Chip Type...OK DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Using Alternate Method... DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Error getting Payload Information! Error Log : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Please use correct loader and check USB port / cable.

11-15-2020, 09:27	#4 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	Team waiting for response

11-15-2020, 19:15	#5 (permalink)
U.M.T Product Manager Join Date: Sep 2015 Location: Inside UMT Posts: 9,405 Member: 2465108 Status: Offline Sonork: No More Used Thanks Meter: 13,432	Team was waiting for you to read our response to such issues previously. This error means either: - phone battery is disconnected - some other software is trying to capture port - loader may not be good Br, UMT

11-16-2020, 07:17	#6 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	ok team allow me to go more deeper to explain it, thanks for allowing i flashed this device already with auto loader via umt.... device fully flashed... but behind eng rom i flashed wrong rom again, and device back to 9008 after that i used other emmc crack tool to flash the device,,, and after that this issue becomes, and about your 3 points.... 1st batter should disconneted to edl model, for this device.... if i connected via battery so its giving this error Checking for existing devices...Not Found Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable. Some phones may need Special Boot Cable or TestPoint for EDL mode. Found Port : Qualcomm HS-USB QDLoader 9008 (COM41) Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0 Connecting to phone...OK Waiting for response...Unknown Response! QcFire Ver. 4.7 2nd trying to capture port! so i restarted whole pc and today try again but still this error Operation : Flash Checking for existing devices...Not Found Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable. Some phones may need Special Boot Cable or TestPoint for EDL mode. Found Port : Qualcomm HS-USB QDLoader 9008 (COM41) Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0 Connecting to phone...OK Waiting for response...OK Init Handshake Sequence...OK Hardware ID : E1507000 [8916] 00000000 OPK_DATA : 9CBA94693C2333A562BCF0E0E981C558748817D002F543B2A2 6AB1B4B3F1CF9E Initializing Protocol...OK Using Auto Loader Selection [1] Preparing Loader...Done Sending Loader [8916_014]...Done Executing Loader...OK Detecting Chip Type...OK DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Using Alternate Method... DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Error getting Payload Information! Error Log : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Please use correct loader and check USB port / cable. Operation Finished. and about your 3rd wrong loader, as i upper said, i already flashed once this device fully flashed with auto loader... but now i even changed loaders but after change the loader its giving loader error thanks team for your response

11-16-2020, 07:32	#7 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	ok see this team, i even chose another loader but still same Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable. Some phones may need Special Boot Cable or TestPoint for EDL mode. Found Port : Qualcomm HS-USB QDLoader 9008 (COM41) Driver Info : Qualcomm Incorporated, qu_usb_serial.sys, 2.1.2.0 Connecting to phone...OK Waiting for response...OK Init Handshake Sequence...OK Hardware ID : E1507000 [8916] 00000000 OPK_DATA : 9CBA94693C2333A562BCF0E0E981C558748817D002F543B2A2 6AB1B4B3F1CF9E Initializing Protocol...OK Sending Loader [prog_emmc_firehose_8916.mbn]...Done Executing Loader...OK Detecting Chip Type...OK DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Using Alternate Method... DebugData : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Error getting Payload Information! Error Log : UXVhbGNvbW0gSFMtVVNCIFFETG9hZGVyIDkwMDggKENPTTQxKT == Please use correct loader and check USB port / cable. Operation Finished. QcFire Ver. 4.7

11-23-2020, 10:08	#8 (permalink)
U.M.T Product Manager Join Date: Sep 2015 Location: Inside UMT Posts: 9,405 Member: 2465108 Status: Offline Sonork: No More Used Thanks Meter: 13,432	Please always check with latest version, not this very old version. Br, UMT

11-23-2020, 10:28	#9 (permalink)
.:D:. No Life Poster Join Date: Apr 2016 Posts: 1,993 Member: 2561651 Status: Offline Sonork: 100.******* Thanks Meter: 292	lates version not working due to forbidin 12 error, my pc have tv only i even unstalled but still detect, you guys make a auto run bat to deleted the all files which need to remove

11-26-2020, 10:44	#12 (permalink)
WhyLeR No Life Poster Join Date: Oct 2005 Location: AsTeknik Elektronik Posts: 578 Member: 194874 Status: Offline Thanks Meter: 458	General Mobila 5d FRP -------------------- Operation : Boot Turn Off phone, hold Vol UP + Vol DOWN and insert USB cable. Found Port : Qualcomm HS-USB QDLoader 9008 (COM9) Driver Info : Qualcomm Incorporated, qcusbser.sys, 2.1.1.2 Connecting to phone... OK Waiting for response... OK Init Handshake Sequence... OK Hardware ID : E1507000 [8916] [00000000] Initializing Protocol... OK Preparing Firehose Loader... Done Sending Firehose Loader... Done Executing Loader... OK Hardware : 8916, eMMC, 16 GB Warning! High Speed Driver not installed. Please install driver from QcFire\Drivers folder. Payload Info : In: 65536 [4096], Out: 16384, Sector Size: 512 Reading Partition Table... OK Reading Device Information... OK Device : [msm8916] Software : NLC17B, 152 [2017年 01月 25日星期三 12:15:16 CST] Android Ver. : 7.1.1 Resetting FRP Lock... . . . Done Remove cable, reconnect battery / hold Power Button ~15 seconds.