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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Ultimate Multi Tool Box

Ultimate Multi Tool Box Multi GSM & CDMA Box

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Old 04-23-2018, 20:28   #1 (permalink)
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ZTE N9560 Cant save QCN


Hi, Ive already backup QCN but when I go to the folder It does not appear in the folder.
"C:\UMTool\QcFire\QCN_Backup\"

Here is log.
Operation : Backup QCN
Searching for Device in FTM Mode...Found
Port : ZTE Handset Diagnostic Interface(DFU) (COM94)
Hardware ID : usb\vid_19d2&pid_0500&rev_0318&mi_00
Compile : Nov 10 2017 17:19:47
Release : Jun 08 2017 00:00:00
Hw. Ver. : 8940.gen
Software : N9560V1.0.0B22
IMEI : 990008823827451 / 000000000000000
Reading QCN Data...Done
Saved As : C:\UMTool\QcFire\QCN_Backup\8940.gen_N9560V1.0.0B2 2_990008823827451_180423_134203.qcn
Operation Finished.

Sorry my english!!
thanks
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Old 04-24-2018, 14:36   #2 (permalink)
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Hi, Dear UMT team, Give me a han with this!!!
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Old 04-24-2018, 16:50   #3 (permalink)
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Make sure that Folder QCN_Backup exists.

Please give us more detailed information, like, did you found QCN file somewhere else, if yes, then where?

We will fix such issue, if exists, in next update.

Br,
UMT
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Old 04-25-2018, 16:14   #4 (permalink)
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Hello.

QCN_ Folder is 100%.
I dont know what happend, when Ive changed de IMEI, it save QCN File. but I restore EFS, Then I Backup QCN but don save.

Also take a look to this problem.
I dont make Read Firmware, I try to Enable diag on EDL mode, now phone stuck on logo, Ive download the firmware from EF and when I try to flash...


Operation : Flash
Checking for existing devices...Found
Port : Qualcomm HS-USB QDLoader 9008 (COM93)
Driver Info : Qualcomm Incorporated, qcusbser.sys, 2.1.2.2
Opening Port...OK
Init Handshake Sequence...OK
Hardware ID : E1B00600 [8937] 00000400
OPK_DATA : 4606CC6C6C0575F54AEE74D70C9F93A3CFF17C2B75F4024121 302CB3C08338FC
Initializing Protocol...OK
Using Auto Loader Selection [1]
Preparing Firehose Loader...Done
Sending Loader [8937_021.ufl]...Done
Executing Loader...OK
Detecting Chip Type...OK
Hardware : 8937, eMMC, 16 GB
LU Count : 1 [0x01D5A000]
WARNING! High Speed Driver is not installed.
Please install driver from QcFire\Drivers folder using Device Manager.
Payload Info : In: 65536 [4096], Out: 1048576, Sector Size: 512
Writing [sbl1.mbn] -> [sbl1] ...Done
Writing [ddr.mbn] -> [DDR] ...Failed
Operation Finished.
Module Ver. 2.1

Thanks
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Old 04-26-2018, 15:35   #5 (permalink)
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This issue may appear due to eMMC issue.

Just to stay safe, try to flash system partitions only, make sure you use same firmware version as already on phone.

P.S : Enable Diag option already tells you this.

Br,
UMT
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Old 04-27-2018, 19:33   #6 (permalink)
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Hello.

What exactly partitions should I choose?
I have the original version that has the phone.

Thanks bro.
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Old 04-27-2018, 20:11   #7 (permalink)
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Only system.img

Br,
UMT
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Old 04-27-2018, 20:50   #8 (permalink)
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Thanks, 100% alive again!!!

Thanks Umt Team!!!
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Old 06-11-2020, 21:19   #9 (permalink)
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Quote:
Originally Posted by lolo24 View Post
Hi, Ive already backup QCN but when I go to the folder It does not appear in the folder.
"C:\UMTool\QcFire\QCN_Backup\"

Here is log.
Operation : Backup QCN
Searching for Device in FTM Mode...Found
Port : ZTE Handset Diagnostic Interface(DFU) (COM94)
Hardware ID : usb\vid_19d2&pid_0500&rev_0318&mi_00
Compile : Nov 10 2017 17:19:47
Release : Jun 08 2017 00:00:00
Hw. Ver. : 8940.gen
Software : N9560V1.0.0B22
IMEI : 990008823827451 / 000000000000000
Reading QCN Data...Done
Saved As : C:\UMTool\QcFire\QCN_Backup\8940.gen_N9560V1.0.0B2 2_990008823827451_180423_134203.qcn
Operation Finished.

Sorry my english!!
thanks

hello broth can u shred your qcn backup i need repair signal in my phone
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