Rogers Canada problem, need refund **Solved** - GSM-Forum

byteforce · 02-26-2016, 15:05

Hello
Please refund this Rogers IMEI.
You know the problem, I had 2 rogers IMEIs with you, one iPhone 4 and this.
You send unlock email on 12.02.2016
I called the customers to activate their iPhones, they reported me that iPhones are not unlocked, also iPhone 4 I could check free that it was really unlocked for 2-5 hours then with my eyes I saw it became Locked again.
So I sent Verify request to your server and waited 8-9 days and asked you many times to drop them, so that I refund customers.
And as I saw that you are not refunding or Re-unlocking them again I refunded my customers.
The customer with the iPhone in question above went to another mobile shop on 19.02 and unlocked it in 2 days, right after I dropped his imei and refunded him

Code:

Order     :     197465
IMEI     :     013436007260848
Code      :     IMEI:013436007260848 Serial Number: DQHLL0ZSFH19 Part  Description: IPHONE 5 16GB BLACK Product Version: 9.1 Initial Activation  Policy ID: 53 Initial Activation Policy Description: Canada Service.  Applied Activation Policy ID: 24 Applied Activation Policy Description:  Canada Rogers. Next Tether Policy ID: 10 Next Tether Activation Policy  Description: Unlock. First Unbrick Date: 13-11-22 Unbricked: false  Unlocked:false
Submited On     :     2016/02/10 10:50:05
Replied on    :    2016/02/12 22:56:35

Proof that my customer unlocked at other server his IMEI is below

So your supplier has not unlocked my iPhone because if he was the man that unlocked why he didn't unlocked also the iPhone 4 that had the same problem???

Best regards

**GSMJordan** · 03-09-2016, 14:56

Hello,
You order refunded done

Thank you for Feedback

02-26-2016, 15:05	#1 (permalink)
byteforce Cheater -Don't Deal with him- Join Date: Feb 2003 Location: gsmcity Age: 44 Posts: 3,009 Member: 21296 Status: Offline Thanks Meter: 328	Rogers Canada problem, need refund Solved Hello Please refund this Rogers IMEI. You know the problem, I had 2 rogers IMEIs with you, one iPhone 4 and this. You send unlock email on 12.02.2016 I called the customers to activate their iPhones, they reported me that iPhones are not unlocked, also iPhone 4 I could check free that it was really unlocked for 2-5 hours then with my eyes I saw it became Locked again. So I sent Verify request to your server and waited 8-9 days and asked you many times to drop them, so that I refund customers. And as I saw that you are not refunding or Re-unlocking them again I refunded my customers. The customer with the iPhone in question above went to another mobile shop on 19.02 and unlocked it in 2 days, right after I dropped his imei and refunded him Code: Order : 197465 IMEI : 013436007260848 Code : IMEI:013436007260848 Serial Number: DQHLL0ZSFH19 Part Description: IPHONE 5 16GB BLACK Product Version: 9.1 Initial Activation Policy ID: 53 Initial Activation Policy Description: Canada Service. Applied Activation Policy ID: 24 Applied Activation Policy Description: Canada Rogers. Next Tether Policy ID: 10 Next Tether Activation Policy Description: Unlock. First Unbrick Date: 13-11-22 Unbricked: false Unlocked:false Submited On : 2016/02/10 10:50:05 Replied on : 2016/02/12 22:56:35 Proof that my customer unlocked at other server his IMEI is below So your supplier has not unlocked my iPhone because if he was the man that unlocked why he didn't unlocked also the iPhone 4 that had the same problem??? Best regards

03-09-2016, 14:56	#2 (permalink)
GSMJordan Product Manager Join Date: Nov 2004 Location: Jordan-amman Age: 39 Posts: 695 Member: 92813 Status: Offline Sonork: 100.1619156 Thanks Meter: 150	Hello, You order refunded done Thank you for Feedback