HELP-Failed to load update from update server [SHP] - GSM-Forum

Elsargento · 04-18-2017, 15:43

Hello,

I'm trying to update the SHP software to V6 but I'm having some problems. It keeps giving me the following error. Any idea on how to fix this? Thanks!

[info] connecting...
[data] > Device has firmware version 3.3
[data] > Serial number: ----------
[erro] Failed to load update from update server!

**.::Gsmdenis::.** · 04-18-2017, 16:54

Send your serial number to [email protected], thanks

Elsargento · 04-20-2017, 02:52

I was able to do the update successfully thanks to the help of the mfc support

04-18-2017, 15:43	#1 (permalink)
Elsargento Junior Member Join Date: Jan 2017 Posts: 25 Member: 2675200 Status: Offline Thanks Meter: 1	HELP-Failed to load update from update server [SHP] Hello, I'm trying to update the SHP software to V6 but I'm having some problems. It keeps giving me the following error. Any idea on how to fix this? Thanks! [info] connecting... [data] > Device has firmware version 3.3 [data] > Serial number: ---------- [erro] Failed to load update from update server!

04-18-2017, 16:54	#2 (permalink)
.::Gsmdenis::. Product Manager Join Date: Aug 2002 Location: MFC Posts: 8,297 Member: 79315 Status: Offline Thanks Meter: 6,024	Send your serial number to [email protected], thanks

04-20-2017, 02:52	#3 (permalink)
Elsargento Junior Member Join Date: Jan 2017 Posts: 25 Member: 2675200 Status: Offline Thanks Meter: 1	I was able to do the update successfully thanks to the help of the mfc support