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07-02-2018, 16:34 | #3 (permalink) |
Junior Member Join Date: Sep 2017 Location: 中国
Posts: 19
Member: 2754448 Status: Offline Thanks Meter: 2 | 2018-07-02 23:34:01.130 Autodetect COM port and phone type start! 2018-07-02 23:34:01.800 Found COM port: COM32 2018-07-02 23:34:01.809 Found phone type: Huawei Android phone (HiSilicon CPU) Read bootloader code fail! Not supported/unknown chipset! |
07-02-2018, 16:45 | #4 (permalink) |
Junior Member Join Date: Sep 2017 Location: 中国
Posts: 19
Member: 2754448 Status: Offline Thanks Meter: 2 | When writing to IMEI SN, prompt: repair this phone possible just as UMTS. What I want to say is that it is normal before we upgrade the system. MATE10/MATE10PRO encountered the same problem after upgrading 8.0.0.152 (C00), which is the same as P20 series. What seems to be what HUAWEI has restricted |
07-03-2018, 14:21 | #7 (permalink) |
Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas
Posts: 4,690
Member: 2023196 Status: Offline Thanks Meter: 1,892 | Please do this: 1. Restart HCU software. 2. Login with your account on software. 3. Right click on memo area make sure "enable debug logging" has a check mark. 4. Detect your device. Try to read bootloader code, after error do rest of the steps 5. Right click on memo area and save "debug log file". 6. Send that file to me, please. |
07-03-2018, 17:42 | #8 (permalink) | |
Junior Member Join Date: Sep 2017 Location: 中国
Posts: 19
Member: 2754448 Status: Offline Thanks Meter: 2 | Quote:
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