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10-10-2017, 08:14 | #4 (permalink) |
Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas
Posts: 4,690
Member: 2023196 Status: Offline Thanks Meter: 1,892 | Please do this: 1. Restart HCU software. 2. Login with your account on software. 3. Right click on memo area make sure "enable debug logging" has a check mark. 4. Detect your device. 5. Right click on memo area and save "debug log file". 6. Send that file to me, please. |
10-11-2017, 01:06 | #5 (permalink) |
No Life Poster Join Date: Nov 2006 Location: GOOD
Posts: 1,235
Member: 388862 Status: Offline Thanks Meter: 107 | Searching phone (insert the USB cable in the powered off phone)... Phone detected (MediaTek PreLoader USB VCOM (Android)) Preparing to start MTK USB Debug mode... Looking for debug port (drivers must be already installed)... MTK USB debug mode entered! Baseband Chip: MT6750,S01 Sw version: Hw Version: alps-mp-n0.mp7-V2.20_huawei6750.66.ot.n_P53 Baseband Chip: MT6750 Sw version: MOLY.LR11.W1603.MD.MP.V76.P24 Hw Version: HUAWEI6750_66_OT_N_HW Reading IMEI... IMEI 1: 865552030041663 IMEI 2: 865552030241669 |
10-11-2017, 01:30 | #6 (permalink) |
No Life Poster Join Date: Nov 2006 Location: GOOD
Posts: 1,235
Member: 388862 Status: Offline Thanks Meter: 107 | 11/10/2017 08:29:14 HCU Client v1.0.0.0173 2017.10.11 08:29:15.492 Checking account liliu11... 2017-10-11 08:29:15.492 Connecting to server... 2017-10-11 08:29:16.350 Connected! Account: liliu11 Check success! Credits left: 7 2017-10-11 08:29:23.155 Open COM port COM65 (Android Adapter PCUI (COM65))... 2017-10-11 08:29:23.155 Start read phone info! 2017-10-11 08:29:23.686 Connecting to server... 2017-10-11 08:29:25.611 Connected! 2017-10-11 08:29:36.003 Read phone secure info... 2017-10-11 08:29:36.518 Read phone basic info... 2017-10-11 08:29:37.079 Read phone info done! 2017-10-11 08:29:50.002 Connecting to server... 2017-10-11 08:29:51.096 Connected! 2017-10-11 08:29:51.128 Open COM port COM65 (Android Adapter PCUI (COM65))... Insufficient credits! |
10-11-2017, 08:13 | #7 (permalink) |
Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas
Posts: 4,690
Member: 2023196 Status: Offline Thanks Meter: 1,892 | Steps i gave did not involve pressing any unlock button, so please try to follow them. If so eager to press something can see price list here http://hcu-client.com/buy/ |
10-12-2017, 03:27 | #8 (permalink) |
No Life Poster Join Date: Nov 2006 Location: GOOD
Posts: 1,235
Member: 388862 Status: Offline Thanks Meter: 107 | Before detection connect cable to usb and enable Manufacture mode ! Qualcomm and HiSilicon: *#*#2846579#*#* MTK: *#*#14789632#*#* Windows: ##2846579# ProjectMenu 1.Background setting 2.USB ports setting Select Manufacture mode 2017.10.12 10:22:06.023 Checking account liliu11... 2017-10-12 10:22:06.023 Connecting to server... 2017-10-12 10:22:06.974 Connected! Account: liliu11 Check success! Credits left: 17 2017-10-12 10:22:13.136 Open COM port COM9 (Android Adapter PCUI (COM9))... 2017-10-12 10:22:13.152 Start read phone info! 2017-10-12 10:22:13.667 Connecting to server... 2017-10-12 10:22:14.259 Connected! 2017-10-12 10:22:26.037 Read phone secure info... 2017-10-12 10:22:26.568 Read phone basic info... 2017-10-12 10:22:27.114 Read phone info done! 2017-10-12 10:22:38.034 Connecting to server... 2017-10-12 10:22:38.611 Connected! 2017-10-12 10:22:38.627 Open COM port COM9 (Android Adapter PCUI (COM9))... No response! |
10-12-2017, 13:41 | #11 (permalink) |
Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas
Posts: 4,690
Member: 2023196 Status: Offline Thanks Meter: 1,892 | This phone as you can see is not in our supported models list Supported Huawei models & features therefore need requested file for further investigation. |
10-12-2017, 14:57 | #13 (permalink) |
Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas
Posts: 4,690
Member: 2023196 Status: Offline Thanks Meter: 1,892 | Will have to wait until another person provides same details i requested from you. There is no guarantee that it will be supported regardless. |
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