No Service Huawei P10 Lite - GSM-Forum

zoeriva · 12-26-2017, 00:20

After restoring Imei and unlock SIM i can't connect to mobile provider. The phone states as "Preffered Network ; No Service". The strange thing is when i try to connect to a provider and turn on Airplaine mode i got the message "connected to network" but offcourse in airplane mode you can't do anything. Can anybode tell me how to solve this problem. By the way if i do a factory reset and put in the sim i see foor a few minutes my provider and than goes to "emergency calls only". Please i need some help to figure out how to solve this problem?

zoeriva · 12-26-2017, 10:03

Everything is working in the telephone except data.

Shensohau · 12-26-2017, 13:00

Hi, please check APN data for your local network provider.... thanks for your feedback...

Best Regards
Shensohau

Quote:

Originally Posted by zoeriva

Everything is working in the telephone except data.

zoeriva · 12-26-2017, 21:36

APN setting are correct. Maybe i forgot to tell you there is a few seconds connection with my provider and than goes to "emergency calls only" i think i need nv files to fix this.

zoeriva · 12-28-2017, 05:45

Anybody can help me with this problemen?

Shensohau · 12-28-2017, 13:11

Hi, please try to use correct IMEI checksum on your device and please check again....

Best Regards
Shensohau

zoeriva · 12-29-2017, 19:35

Imei is correct or do you mean something else to check?

Shensohau · 12-30-2017, 12:37

Hi check that it is not blacklisted bro....

Best Regards
Shensohau

zoeriva · 12-30-2017, 19:56

i already check this, not blacklisted. when i perform a factory reset i can see for about 1 minute my provider en than goes to emergency calls only. Perhaps a hardware problem than.

Shensohau · 01-01-2018, 13:55

Hi, uhmm could be if antenna is ok, and data on device is ok, just hardware issue, try to rehot P.A area and check...

Best Regards
Shensohau

zoeriva · 01-01-2018, 22:05

The strange thing is that if i put in *#*#6130#*#* i cannot select a baseband. Normally there is a drill down with different types of networks ( UMTS, LTE etc)

zoeriva · 01-04-2018, 22:50

Anybody knows how to solve this??

Namelocked · 01-05-2018, 09:48

You need to flash modem nv partitions backup from fully same exact model working phone into yours.

zoeriva · 01-05-2018, 19:51

ok, thanks. Do you know where to get these files?

Namelocked · 01-08-2018, 10:46

Quote:

Originally Posted by zoeriva

ok, thanks. Do you know where to get these files?

If NV backup versions that we have on DC-phoenix support area does not match your phone then you will have to find person that could share them with you.

12-26-2017, 00:20	#1 (permalink)
zoeriva Junior Member Join Date: Nov 2017 Posts: 11 Member: 2781518 Status: Offline Thanks Meter: 0	No Service Huawei P10 Lite After restoring Imei and unlock SIM i can't connect to mobile provider. The phone states as "Preffered Network ; No Service". The strange thing is when i try to connect to a provider and turn on Airplaine mode i got the message "connected to network" but offcourse in airplane mode you can't do anything. Can anybode tell me how to solve this problem. By the way if i do a factory reset and put in the sim i see foor a few minutes my provider and than goes to "emergency calls only". Please i need some help to figure out how to solve this problem?

12-26-2017, 10:03	#2 (permalink)
zoeriva Junior Member Join Date: Nov 2017 Posts: 11 Member: 2781518 Status: Offline Thanks Meter: 0	Everything is working in the telephone except data.

12-26-2017, 21:36	#4 (permalink)
zoeriva Junior Member Join Date: Nov 2017 Posts: 11 Member: 2781518 Status: Offline Thanks Meter: 0	APN setting are correct. Maybe i forgot to tell you there is a few seconds connection with my provider and than goes to "emergency calls only" i think i need nv files to fix this.

12-28-2017, 05:45	#5 (permalink)
zoeriva Junior Member Join Date: Nov 2017 Posts: 11 Member: 2781518 Status: Offline Thanks Meter: 0	Anybody can help me with this problemen?

12-28-2017, 13:11	#6 (permalink)
Shensohau No Life Poster Join Date: Aug 2010 Location: Inside Logic Age: 37 Posts: 5,882 Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,336	Hi, please try to use correct IMEI checksum on your device and please check again.... Best Regards Shensohau

12-29-2017, 19:35	#7 (permalink)
zoeriva Junior Member Join Date: Nov 2017 Posts: 11 Member: 2781518 Status: Offline Thanks Meter: 0	Imei is correct or do you mean something else to check?

12-30-2017, 12:37	#8 (permalink)
Shensohau No Life Poster Join Date: Aug 2010 Location: Inside Logic Age: 37 Posts: 5,882 Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,336	Hi check that it is not blacklisted bro.... Best Regards Shensohau

12-30-2017, 19:56	#9 (permalink)
zoeriva Junior Member Join Date: Nov 2017 Posts: 11 Member: 2781518 Status: Offline Thanks Meter: 0	i already check this, not blacklisted. when i perform a factory reset i can see for about 1 minute my provider en than goes to emergency calls only. Perhaps a hardware problem than.

01-01-2018, 13:55	#10 (permalink)
Shensohau No Life Poster Join Date: Aug 2010 Location: Inside Logic Age: 37 Posts: 5,882 Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,336	Hi, uhmm could be if antenna is ok, and data on device is ok, just hardware issue, try to rehot P.A area and check... Best Regards Shensohau

01-01-2018, 22:05	#11 (permalink)
zoeriva Junior Member Join Date: Nov 2017 Posts: 11 Member: 2781518 Status: Offline Thanks Meter: 0	The strange thing is that if i put in ##6130## i cannot select a baseband. Normally there is a drill down with different types of networks ( UMTS, LTE etc)

01-04-2018, 22:50	#12 (permalink)
zoeriva Junior Member Join Date: Nov 2017 Posts: 11 Member: 2781518 Status: Offline Thanks Meter: 0	Anybody knows how to solve this??

01-05-2018, 09:48	#13 (permalink)
Namelocked Product Supporter Join Date: Sep 2013 Location: Lithuania, Kaunas Posts: 4,690 Member: 2023196 Status: Offline Thanks Meter: 1,892	You need to flash modem nv partitions backup from fully same exact model working phone into yours.

01-05-2018, 19:51	#14 (permalink)
zoeriva Junior Member Join Date: Nov 2017 Posts: 11 Member: 2781518 Status: Offline Thanks Meter: 0	ok, thanks. Do you know where to get these files?