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12-03-2018, 14:41 | #1 (permalink) |
Junior Member Join Date: Aug 2017 Location: Cuba Age: 32
Posts: 27
Member: 2747890 Status: Offline Thanks Meter: 1 | Problem with ImeiSource,I need a solution. As Iīm a reseller my self, I was interested in try their services, so I spend $200 in their web without so much trouble, till there everything find. Then I decide to be part of their reseller store program, and talk to them, they setup my resller store and I made a deposit of $500 in their web to get Resellers Pricing Group. Here is when trouble starts, besides the techinal issues that the reseller store was having that is not the matter now, the orders of my clients were delayed for days and many of them rejected, with all this toruble my clients were furious with me, because services suposed to be instantly and were taking days and rejected. With all this trouble I decided to close my reseller store and refund the remaining credits of my users, after closing my reseller store I still have $155,62 in my account in ImeiSource, so I decide to spend all my credit in server orders because is what I sell the most and recover my money, but a day after place my orders all of them were rejected and I couldnīt place server orders again, because I have no one product to select in my account under server service. I comunicate to ImeiSource Team via WhatsApp and they told me server service was offline and will take 2 weeks to be online again. After 2 weeks, still no server service and I decide to contact them again, no answer in whatsapp, but they answer me in skype, they told me in few words that server service for wholeseller was off till further notice, but retail store server service was working. I decide to buy services I want at retail price, at least to recover my money, because they are more expensive, but what was my surprise when I realize that I could not pay for those services with my remaining credit, so I was in the same point, I canīt place server orders and canīt get my money back. They told me I can place Imei and File orders, but I donīt needed, I need server, so what to do. Now they donīt answer me, but keeps promoting server services in this forum, so I wondered how is possible they are offering something to people and I canīt buy it ? You will find all that Iīm telling is the truth in the following pictures. Note: I upload picures in a zip file because they are 35, but see it, inside is all the evidence. What Iīm asking for? Iīm just asking to ImeiSource to sell me server service, at least at retail price but payable with my remaining credit, or a refund if they cannot sell me server orders, because I donīt need any other service from them. I think Iīve been to much patient but now is over. Pictures |
12-04-2018, 00:54 | #2 (permalink) |
Cheater -Don't Deal with him- Join Date: May 2014 Location: IMEI Source | Sales
Posts: 38,918
Member: 2185503 Status: Offline Sonork: 100.1602000 Thanks Meter: 434 | We are sorry, we do not have any official messenger contacts for the supports. You always use the contact us to get response. You can also review FAQ for better solution. If you already contacted, hope you already got a response. |
12-04-2018, 01:48 | #3 (permalink) | |
Junior Member Join Date: Aug 2017 Location: Cuba Age: 32
Posts: 27
Member: 2747890 Status: Offline Thanks Meter: 1 | Quote:
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12-04-2018, 02:02 | #4 (permalink) |
Junior Member Join Date: Aug 2017 Location: Cuba Age: 32
Posts: 27
Member: 2747890 Status: Offline Thanks Meter: 1 | And other thing is so convenient that "Contact Us" form in your web leaves no record to the client, just a notification that your form has been sent and nothing else, don't you think, please mod help me here and all the people that is loosing money with this Team. |
The Following User Says Thank You to kader1303 For This Useful Post: |
12-04-2018, 06:16 | #5 (permalink) | |
Cheater -Don't Deal with him- Join Date: May 2014 Location: IMEI Source | Sales
Posts: 38,918
Member: 2185503 Status: Offline Sonork: 100.1602000 Thanks Meter: 434 | Quote:
Note: This is not a IMEI Source discussion or resolution center, so we suggest you if required further assistance, you should use our recommended communications by closing the part of spams to reduce your issues. | |
12-04-2018, 15:14 | #6 (permalink) | |
Junior Member Join Date: Aug 2017 Location: Cuba Age: 32
Posts: 27
Member: 2747890 Status: Offline Thanks Meter: 1 | Quote:
Spam?? Loosing $155 is not spam for me, and I came here because OBVIOUSLY I donīt get any solution from your team, told me that server service is offline and you cannot do anything about it or that you donīt know when will be online again is not a fair answer, because loose my money or have it stocked in your web for undefined time is not what I want. Iīm here to suggest a fair solution for both, give the service that I wanīt and you suposed to offer, or refund my money if you canīt, is very simple issue. You donīt need to give me banal answers here, if you solve my trouble in the first place, this will not happened. | |
12-06-2018, 15:05 | #7 (permalink) |
Junior Member Join Date: Aug 2017 Location: Cuba Age: 32
Posts: 27
Member: 2747890 Status: Offline Thanks Meter: 1 | So, not an answer, no solution, nothing... Please ImeiSource I need a refund if you cannot sell me server services, itīs simple, I donīt wanīt to open a case im PayPal for this, we can solve it, but I need to recover my money. |
12-06-2018, 15:42 | #8 (permalink) | |
Cheater -Don't Deal with him- Join Date: May 2014 Location: IMEI Source | Sales
Posts: 38,918
Member: 2185503 Status: Offline Sonork: 100.1602000 Thanks Meter: 434 | Quote:
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12-14-2018, 12:14 | #11 (permalink) |
Cheater -Don't Deal with him- Join Date: May 2014 Location: IMEI Source | Sales
Posts: 38,918
Member: 2185503 Status: Offline Sonork: 100.1602000 Thanks Meter: 434 | Don't spam in the forum. Your history below. http://forum.gsmhosting.com/vbb/f112.../#post13462203 http://forum.gsmhosting.com/vbb/f112...arket-2531200/ http://forum.gsmhosting.com/vbb/f112...l-com-2516238/ http://forum.gsmhosting.com/vbb/f112...l-com-2516236/ Last edited by IMEI Source; 12-14-2018 at 12:23. |
The Following User Says Thank You to IMEI Source For This Useful Post: |
01-22-2019, 21:31 | #12 (permalink) |
Cheater -Don't Deal with him- Join Date: May 2014 Location: IMEI Source | Sales
Posts: 38,918
Member: 2185503 Status: Offline Sonork: 100.1602000 Thanks Meter: 434 | @kader1303, as I can see you are using your account and almost used some credits by using your account. Please consider a request to mods for closing this case to made userfriendly between you and imeisource. Please note: Generally we do hold (locked) user account while opening a case on this area until the case is closed but not all but committed, depending on how's (OP) they react. We respectively followed your thread title, subject and other things that are fair and suitable for us or all, that's why we don't be held your account and we proudly appreciate your feedback and supports. We will be sent a PM to you with this URL. |
The Following User Says Thank You to IMEI Source For This Useful Post: |
01-25-2019, 18:35 | #13 (permalink) | |
Junior Member Join Date: Aug 2017 Location: Cuba Age: 32
Posts: 27
Member: 2747890 Status: Offline Thanks Meter: 1 | Quote:
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01-25-2019, 19:36 | #14 (permalink) | |
Cheater -Don't Deal with him- Join Date: May 2014 Location: IMEI Source | Sales
Posts: 38,918
Member: 2185503 Status: Offline Sonork: 100.1602000 Thanks Meter: 434 | Quote:
All the best. | |
The Following User Says Thank You to IMEI Source For This Useful Post: |
01-26-2019, 12:10 | #15 (permalink) | |
Junior Member Join Date: Jun 2017
Posts: 29
Member: 2726838 Status: Offline Thanks Meter: 21 | When will you notify? In 3 months? 2 years? Your server service is down for 3 months already, WHY? EXPLAIN. Give a real agenda on when you plan to resume server. Oh and please, I'll save you some time: Quote:
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