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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip

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Old 03-19-2007, 11:24   #1 (permalink)
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Help Failed To Unlock W375


Hello,

Kindly advise on how to unlock W375.
I have used 3 different computers but still get the same error.
See log below.

SmartMoto 2.21
S-Card: XXXXXXXX Smart-Clip dongle, v 1.17, assigned Smart-Clip: XXXXXXXX Europe, initializing... OK
Waiting for the phone to power on...OK
Sending boot...failed
Turning phone off

What do you think is wrong.
Gsm server team please help.
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Old 03-19-2007, 11:38   #2 (permalink)
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hi
please check you cable
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Old 03-19-2007, 11:43   #3 (permalink)
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also check battery, should be full
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Old 03-19-2007, 11:51   #4 (permalink)
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Please, tell us what kind of cable did you use?
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Old 03-19-2007, 11:53   #5 (permalink)
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use just com cable of t191 or infinity x60 cable
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Old 03-19-2007, 12:53   #6 (permalink)
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Quote:
Originally Posted by mcandre View Post
Please, tell us what kind of cable did you use?
USE RJ45 T191 CABLE AND COM CABLE TO COMUNICATE WITH COM CABLE WITH FONE U NEED COMUNICTION TOOL FOR THAT U CAN USE FURIOUS BOX OR INFINITY BOX PLUG RJ45 CABLE OF T191 TO INFINITY BOX WHICH I USE,IN SMART MOTO SELECT COMPUTER COM CLICK ON COMPAL MODELES SELCET W375 COM PORT HAS TO 1 CLICK ON UNLOCK TAB AND PRESS POWER ON BUTTON OF PHONE THATS IT THE PHONE IS UNLOCKED..I HOPE THIS WILL HELP U.
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Old 03-20-2007, 16:41   #7 (permalink)
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hi there need some help from u
i am trying to unlock a w375 using s card n smartmoto
i am connecting to the phone using infinity n using rj45 x60 cable
it detects phone but gets stuck in sending boot
have you any ideas can you please help
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Old 03-20-2007, 16:45   #8 (permalink)
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@ mehta_sajid,

Please fully charge the battery and after try once again.

Best Regards
Smart-clip team
www.smart-clip.com
www.GsmServer.com
www.boot-loader.com
www.smar*********er.com
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Old 03-20-2007, 17:09   #9 (permalink)
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Use direct com cable.
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Old 03-20-2007, 17:28   #10 (permalink)
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sorry to be a bit dumb
but whats a com cable any pictures
n does it need drivers
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Old 03-21-2007, 12:03   #11 (permalink)
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You can find Compal ("Calypso+" based) data cable pinout here:
http://smart-clip.com/support.php#Calypso
In the same place you can find unlocking procedure of the Compal models
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Old 03-28-2007, 15:04   #12 (permalink)
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Quote:
Originally Posted by mehta_sajid View Post
hi there need some help from u
i am trying to unlock a w375 using s card n smartmoto
i am connecting to the phone using infinity n using rj45 x60 cable
it detects phone but gets stuck in sending boot
have you any ideas can you please help
samething happened to me, just keep pressing the power button for a litle while, after the phone as been detected(1 or two seconds)

wbr
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Old 03-29-2007, 11:44   #13 (permalink)
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today i successfully unlocked 5 pieces of w375
without any error
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Old 03-29-2007, 18:33   #14 (permalink)
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good job SMC team

Best regards DOUHAL
Attached Images
File Type: png W375 Unlocked..PNG (57.8 KB, 99 views)
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Old 03-29-2007, 18:42   #15 (permalink)
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////////////////////////////////////////////////////////

Last edited by GSM_Support; 03-30-2007 at 07:33. Reason: Contained serial number
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