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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 06-20-2010, 21:19   #1 (permalink)
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Arrow big big problem my infinity box plz help me


----
DongleManager version: 1.33
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.
Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !
Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum
- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.

Last edited by YellowBoss; 06-20-2010 at 21:44.
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Old 06-20-2010, 21:30   #2 (permalink)
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you have gone mad savarel warning posted by infinity team and i am sure you are sleeping

Again Again Again post dongle id fool user's
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Old 06-20-2010, 21:44   #3 (permalink)
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Quote:
Originally Posted by the jinnah View Post
----
DongleManager version: 1.33
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxx, Firmware: 0112.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged.
Smart-card can not be upgraded any more !
It is quite rare situation and we are sure that it is not an Infinity-Box fault !
This smart-card can not be replaced for free !
This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software !
Here is one of possible damage reasons:
Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum
- If you have any addon software activated for your damaged Infinity-Box smart-card and
if you have another Infinity-Box we can move addon activation to your other Infinity-Box
(move activation from one smart-card to another smart-card).
- If you see this errors at addon activation stage: you can activate your addon for
another Infinity-Box or you can contact to your reseller for refund.
http://forum.gsmhosting.com/vbb/f296...ed-etc-941878/
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Old 06-21-2010, 05:56   #4 (permalink)
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I also have the same problem how can I fix it please help
S/N: xxx, Firmware: 0112.02
not 0116 like the others
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Old 06-21-2010, 06:49   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Mr YellowBoss please, next time make Shell update with warning

with link http://forum.gsmhosting.com/vbb/f296...ed-etc-941878/
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Old 06-21-2010, 12:52   #6 (permalink)
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Quote:
Originally Posted by supercell View Post
I also have the same problem how can I fix it please help
S/N: xxx, Firmware: 0112.02
not 0116 like the others
Hello,

Please, read this: http://forum.gsmhosting.com/vbb/f296...ed-etc-941878/
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