Dongle misconfiguration - How to fix - Page 8 - GSM-Forum

nadire · 12-02-2019, 18:07

Ihave problem with my dongle when iwant run software tell me dongle miss configuration I contact with support in email but no solve pls nedd helep as soon and possible

YellowBoss · 12-02-2019, 18:35

Quote:

Originally Posted by nadire

Ihave problem with my dongle when iwant run software tell me dongle miss configuration I contact with support in email but no solve pls nedd helep as soon and possible

You should read post #1 in current thread, follow the instruction and post problem details !

nadire · 12-02-2019, 19:04

Bro ido instructon but not solve pls need solve problem as sooon

YellowBoss · 12-02-2019, 19:17

Quote:

Originally Posted by nadire

Bro ido instructon but not solve pls need solve problem as sooon

bro I do not understand what therad should we use for discussion. pls dearestst bro use only one thread ok ?

almurtee · 12-04-2019, 15:03

I need helep
Mu card sn E86E8063

=== DongleManager [Infinity] v1.72 [04/12/2019 15:55:58] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0102806320281292
=== Process started: 04/12/2019 15:55:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

YellowBoss · 12-04-2019, 18:21

Quote:

Originally Posted by almurtee

I need helep
Mu card sn E86E8063

=== DongleManager [Infinity] v1.72 [04/12/2019 15:55:58] ===
Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 0102806320281292
=== Process started: 04/12/2019 15:55:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

donneo · 12-05-2019, 09:03

=== DongleManager [Infinity] v1.72 [05.12.2019 11:59:23] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 01027E7A1C6A1292
Box/Dongle found: [BEST]
Serial No (S/N): 09387E7A
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: Off
Last launched Application: 0030 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F23823DB36AAF55

InfinityHelp · 12-05-2019, 10:52

Quote:

Originally Posted by donneo

=== DongleManager [Infinity] v1.72 [05.12.2019 11:59:23] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 01027E7A1C6A1292
Box/Dongle found: [BEST]
Serial No (S/N): 09387E7A
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 54
"UK Edition" status: Off
Last launched Application: 0030 v.0137
=> Activations:
- 00: Infinity-Box/Dongle v.0137
- 03: [BEST] v.0122
- 07: #7
Diagnostic Key: 7F23823DB36AAF55

Hello,

To avoid software conflicts in future please do not use "snoopy flashtool" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

almurtee · 12-05-2019, 11:22

Quote:

Originally Posted by YellowBoss

Hello,

Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - https://www.infinity-box.com/support/?r=6

OR

Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

- run DongleManager
- update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

Thank you, Mr
The update was successful

hunghact · 12-06-2019, 09:56

Hello Mr. Infinity-Box, please help me solve my BEST DONGLE, sympathy for my English

(best warning dongle misconfiguration)

1...=== DongleManager [Infinity] v1.72 [12/6/2019 15:49:46] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0008A86220881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): ED04A862
Firmware version: 0122.02
=== Process started: 12/6/2019 15:49:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

2..,=== DongleManager [Infinity] v1.72 [12/6/2019 15:34:10] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0008A86220881292
Box/Dongle found: [BEST]
Serial No (S/N): ED04A862
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7FCA123D87833B96

3...,ard-Reader: Alcor Micro USB Smart Card Reader 0
ATR: 3B7D95000080318065B0831148C883009000
Card Manager: A000000018434D00
SerialNumber: 0008A862
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 3173
Serial Number: 0008A862
Batch Identifier: 2088
Module Fabricator: 1292
Module Packaging Date: 4247
IC Card Manufacturer: 2003
IC Em******* Date: 4247
Pre Personalizer: 2004
Pre Personalization Date: 4247
Pre Personalization Equipment Identifier: 00000044
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0008A86220881292
GP Version: 2.1.1
SCP Version: 1, Option: 5

InfinityHelp · 12-06-2019, 11:13

Quote:

Originally Posted by hunghact

Hello Mr. Infinity-Box, please help me solve my BEST DONGLE, sympathy for my English

(best warning dongle misconfiguration)

1...=== DongleManager [Infinity] v1.72 [12/6/2019 15:49:46] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0008A86220881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): ED04A862
Firmware version: 0122.02
=== Process started: 12/6/2019 15:49:48 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

2..,=== DongleManager [Infinity] v1.72 [12/6/2019 15:34:10] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0008A86220881292
Box/Dongle found: [BEST]
Serial No (S/N): ED04A862
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 30
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7FCA123D87833B96

3...,ard-Reader: Alcor Micro USB Smart Card Reader 0
ATR: 3B7D95000080318065B0831148C883009000
Card Manager: A000000018434D00
SerialNumber: 0008A862
ROM:
Integrated Circuit Fabricator: 4250
Integrated Circuit Type: 3272
OS:
Identifier: 1291
Release Date: 6181
Release Level: 0700
EEPROM:
Fabrication Date: 3173
Serial Number: 0008A862
Batch Identifier: 2088
Module Fabricator: 1292
Module Packaging Date: 4247
IC Card Manufacturer: 2003
IC Em******* Date: 4247
Pre Personalizer: 2004
Pre Personalization Date: 4247
Pre Personalization Equipment Identifier: 00000044
Personalizer: 0000
Personalization Date: 0000
Personalization Equipment Identifier: 00000000
m_iopCard.Serial: 0008A86220881292
GP Version: 2.1.1
SCP Version: 1, Option: 5

Hello,

- Run DongleManager - https://www.infinity-box.com/support/?r=5
- Update Dongle firmware now

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

hunghact · 12-06-2019, 13:27

thank Mr.. bOX update done

Julio13502 · 12-07-2019, 19:04

hello, I have a problem with cm2sp2, cm2cr andr cm2mt2, I can't open the software, it just shows me the logo, but it doesn't open the program, somebody could help me?

YellowBoss · 12-07-2019, 22:52

Quote:

Originally Posted by Julio13502

hello, I have a problem with cm2sp2, cm2cr andr cm2mt2, I can't open the software, it just shows me the logo, but it doesn't open the program, somebody could help me?

Hi,
Uninstall/disable eltima/flexihub and run Infinity software again.

result ?

nageorge · 12-12-2019, 18:53

please help me rectify this :

=== DongleManager [Infinity] v1.72 [12/12/2019 18:51:13] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000008FA18434082
Box/Dongle found: Infinity-Box/Dongle

=== DongleManager [Infinity] v1.72 [12/12/2019 18:52:53] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000008FA18434082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 561408FA
Firmware version: 0138.02
=== Process started: 12/12/2019 18:52:54 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

Serial No (S/N): 561408FA
Firmware version: 0138.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0138
=> Activations:
- 00: Infinity-Box/Dongle v.0138
- 07: #7
Diagnostic Key: 7F9EE9F0DDC9F07A
thanks

12-02-2019, 18:07	#106 (permalink)
nadire Freak Poster Join Date: Aug 2015 Location: morocco Age: 24 Posts: 129 Member: 2444197 Status: Offline Sonork: Y Thanks Meter: 17	Best dongle problem Ihave problem with my dongle when iwant run software tell me dongle miss configuration I contact with support in email but no solve pls nedd helep as soon and possible

12-02-2019, 19:04	#108 (permalink)
nadire Freak Poster Join Date: Aug 2015 Location: morocco Age: 24 Posts: 129 Member: 2444197 Status: Offline Sonork: Y Thanks Meter: 17	Need helep Bro ido instructon but not solve pls need solve problem as sooon

12-05-2019, 09:03	#112 (permalink)
donneo Junior Member Join Date: Nov 2015 Location: Volgograd Posts: 2 Member: 2488637 Status: Offline Thanks Meter: 0	=== DongleManager [Infinity] v1.72 [05.12.2019 11:59:23] === Searching... Card-Reader: FT SCR2000 0 HWID: 01027E7A1C6A1292 Box/Dongle found: [BEST] Serial No (S/N): 09387E7A Firmware version: 0122.02 Box/Dongle misconfiguration Diagnostic code: 54 "UK Edition" status: Off Last launched Application: 0030 v.0137 => Activations: - 00: Infinity-Box/Dongle v.0137 - 03: [BEST] v.0122 - 07: #7 Diagnostic Key: 7F23823DB36AAF55 Last edited by donneo; 12-05-2019 at 09:12. Reason: can't attach file

12-04-2019, 15:03	#110 (permalink)
almurtee Junior Member Join Date: Mar 2015 Location: Sudan Posts: 37 Member: 2365646 Status: Offline Thanks Meter: 10	I need helep Mu card sn E86E8063 === DongleManager [Infinity] v1.72 [04/12/2019 15:55:58] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: 0102806320281292 === Process started: 04/12/2019 15:55:58 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2

12-06-2019, 09:56	#115 (permalink)
hunghact Major Poster Join Date: Dec 2010 Posts: 45 Member: 1458352 Status: Offline Thanks Meter: 4	Hello Mr. Infinity-Box, please help me solve my BEST DONGLE, sympathy for my English (best warning dongle misconfiguration) 1...=== DongleManager [Infinity] v1.72 [12/6/2019 15:49:46] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0008A86220881292 Box/Dongle found: [BEST] Reading... Serial No (S/N): ED04A862 Firmware version: 0122.02 === Process started: 12/6/2019 15:49:48 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 2..,=== DongleManager [Infinity] v1.72 [12/6/2019 15:34:10] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0008A86220881292 Box/Dongle found: [BEST] Serial No (S/N): ED04A862 Firmware version: 0122.02 Box/Dongle misconfiguration Diagnostic code: 30 "UK Edition" status: On Last launched Application: 0030 v.0229 => Activations: - 03: [BEST] v.0122 Diagnostic Key: 7FCA123D87833B96 3...,ard-Reader: Alcor Micro USB Smart Card Reader 0 ATR: 3B7D95000080318065B0831148C883009000 Card Manager: A000000018434D00 SerialNumber: 0008A862 ROM: Integrated Circuit Fabricator: 4250 Integrated Circuit Type: 3272 OS: Identifier: 1291 Release Date: 6181 Release Level: 0700 EEPROM: Fabrication Date: 3173 Serial Number: 0008A862 Batch Identifier: 2088 Module Fabricator: 1292 Module Packaging Date: 4247 IC Card Manufacturer: 2003 IC Em******* Date: 4247 Pre Personalizer: 2004 Pre Personalization Date: 4247 Pre Personalization Equipment Identifier: 00000044 Personalizer: 0000 Personalization Date: 0000 Personalization Equipment Identifier: 00000000 m_iopCard.Serial: 0008A86220881292 GP Version: 2.1.1 SCP Version: 1, Option: 5

12-06-2019, 13:27	#117 (permalink)
hunghact Major Poster Join Date: Dec 2010 Posts: 45 Member: 1458352 Status: Offline Thanks Meter: 4	thank Mr.. bOX update done

12-07-2019, 19:04	#118 (permalink)
Julio13502 Junior Member Join Date: Oct 2016 Posts: 8 Member: 2639741 Status: Offline Thanks Meter: 0	hello, I have a problem with cm2sp2, cm2cr andr cm2mt2, I can't open the software, it just shows me the logo, but it doesn't open the program, somebody could help me?

12-12-2019, 18:53	#120 (permalink)
nageorge Insane Poster Join Date: Apr 2010 Location: Nigeria Posts: 69 Member: 1278018 Status: Offline Sonork: 100.1683773 Thanks Meter: 13	please help me rectify this : === DongleManager [Infinity] v1.72 [12/12/2019 18:51:13] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000008FA18434082 Box/Dongle found: Infinity-Box/Dongle === DongleManager [Infinity] v1.72 [12/12/2019 18:52:53] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000008FA18434082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 561408FA Firmware version: 0138.02 === Process started: 12/12/2019 18:52:54 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 Serial No (S/N): 561408FA Firmware version: 0138.02 Box/Dongle misconfiguration Diagnostic code: 5A "UK Edition" status: Off Last launched Application: 0030 v.0138 => Activations: - 00: Infinity-Box/Dongle v.0138 - 07: #7 Diagnostic Key: 7F9EE9F0DDC9F07A thanks