Dongle misconfiguration - How to fix

[zouhir]

in file of cm2mtk i found fault.bin

[zouhir]

need help
in infinity team and help

[YellowBoss]

Originally Posted by zouhir

in file of cm2mtk i found fault.bin

Hi,
There is a software conflict with this application:
\program files\avast software\avast\aswidsagent.exe



Try to disable it and then run Infinity software again.

[zouhir]

thank you yellowboss for help
i disable avast and reset fault.bin and i try they work
but i will be delete avast and install other antivirus to be work good

[YellowBoss]

Originally Posted by zouhir

thank you yellowboss for help
i disable avast and reset fault.bin and i try they work
but i will be delete avast and install other antivirus to be work good

btw, avast sell user's data to many companies. You can make google search about that. Be careful with avast !

[Prince9044]

I used the latest dongle manger update, tried some processing that error was given, now dongle is not connected nor getting updated Now I am opening Cm2 Mtk Qualcomm B, so smart-card is not active, it is not coming open.




=== DongleManager [Infinity] v1.76 [25/04/2020 09:50:37] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0108AF7524881292
Select Token Type: instead of Autodetect

[YellowBoss]

Originally Posted by Prince9044

I used the latest dongle manger update, tried some processing that error was given, now dongle is not connected nor getting updated Now I am opening Cm2 Mtk Qualcomm B, so smart-card is not active, it is not coming open.




=== DongleManager [Infinity] v1.76 [25/04/2020 09:50:37] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 0108AF7524881292
Select Token Type: instead of Autodetect

Now click to Ok button.
Do you see dongle type selection ?

[titigsm25]

Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000343B12B94082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 85D2343B
Firmware version: 0139.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: Off
Last launched Application: 0034 v.0100
=> Activations:
- 00: Infinity-Box/Dongle v.0139
Diagnostic Key: 7F63713C23E2D2ED

[Infinity-BEST]

Originally Posted by titigsm25

Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000343B12B94082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 85D2343B
Firmware version: 0139.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: Off
Last launched Application: 0034 v.0100
=> Activations:
- 00: Infinity-Box/Dongle v.0139
Diagnostic Key: 7F63713C23E2D2ED

fix your PC according to instruction for error #57 - https://www.infinity-box.com/support/?r=4
After that update dongle firmware with DongleManager.

[ana604]

Hi
not open cm2 mt2.
error downgle firmware version v0136
downgle firmware version is outdated
download downgle manager from support and update
please help
Thank you.

[YellowBoss]

Originally Posted by ana604

Hi
not open cm2 mt2.
error downgle firmware version v0136
downgle firmware version is outdated
download downgle manager from support and update
please help
Thank you.

Hi,


You can download DongleManager here - https://www.infinity-box.com/support/?s=6

[ana604]

1. 1. An error has occurred ana604! You must have 10 posts in order to post links. Your current post count is 1.

[savl76]

Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000069F01FDB4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): F27869F0
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0143
=> Options:
- Infinity-Box/Dongle

[YellowBoss]

Originally Posted by savl76

Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000069F01FDB4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): F27869F0
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 5A
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0143
=> Options:
- Infinity-Box/Dongle

Hello,

To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software.

What to do now:
- Delete fault.bin file from software folder (if you have it there)
- Install latest Infinity software updates
- Run DongleManager
- Update Dongle firmware

IMPORTANT: only ONE update try is allowed so in case of problem DO NOT try to update card again !

[YellowBoss]

Originally Posted by ana604

1. 1. An error has occurred ana604! You must have 10 posts in order to post links. Your current post count is 1.

So just remove links from your post and write juat a plain text message