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Old 02-07-2020, 09:24   #151 (permalink)
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...


pleas...
.................................................. ..............................................
=== DongleManager [Infinity] v1.72 [7. 2. 2020 8:57:18] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A11CFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1528A11C
Firmware version: 0138.02
=== Process started: 7. 2. 2020 8:57:21 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
.................................................. .......................................[/QUOTE]
Attached Files
File Type: rar fault.rar (442 Bytes, 7 views)
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Old 02-07-2020, 10:12   #152 (permalink)
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Quote:
Originally Posted by leco View Post
pleas...
.................................................. ..............................................
=== DongleManager [Infinity] v1.72 [7. 2. 2020 8:57:18] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A11CFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1528A11C
Firmware version: 0138.02
=== Process started: 7. 2. 2020 8:57:21 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
.................................................. .......................................
Already answered in other thread
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Old 02-10-2020, 14:48   #153 (permalink)
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Card-Reader: FT SCR2000 0
HWID: 00011BBC21344082
Box/Dongle found: [BEST]
Serial No (S/N): 9BCC1BBC
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F889CCFC8903F4F
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Old 02-10-2020, 22:12   #154 (permalink)
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Quote:
Originally Posted by dovi20 View Post
Card-Reader: FT SCR2000 0
HWID: 00011BBC21344082
Box/Dongle found: [BEST]
Serial No (S/N): 9BCC1BBC
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F889CCFC8903F4F
Hi,


Have you fixed your PC as per instruction by post #1 ?
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Old 02-11-2020, 12:28   #155 (permalink)
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=== DongleManager [Infinity] v1.72 [11/02/2020 18:27:00] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000014BA11384082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A14514BA
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 59
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: #7
Diagnostic Key: 7F799AFDD5D84281
Help me please.
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Old 02-11-2020, 13:37   #156 (permalink)
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Quote:
Originally Posted by dovi20 View Post
Card-Reader: FT SCR2000 0
HWID: 00011BBC21344082
Box/Dongle found: [BEST]
Serial No (S/N): 9BCC1BBC
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 57
"UK Edition" status: On
Last launched Application: 0030 v.0229
=> Activations:
- 03: [BEST] v.0122
Diagnostic Key: 7F889CCFC8903F4F
fix your PC as per instruction by post #1and after that update dongle with DongleManager
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Old 02-11-2020, 13:38   #157 (permalink)
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Quote:
Originally Posted by anu101 View Post
=== DongleManager [Infinity] v1.72 [11/02/2020 18:27:00] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000014BA11384082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): A14514BA
Firmware version: 0136.02
Box/Dongle misconfiguration
Diagnostic code: 59
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 07: #7
Diagnostic Key: 7F799AFDD5D84281
Help me please.
find file fault.bin in folder with software and send it via e-mail to support:
help [at] infinity-box.com
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Old 02-12-2020, 12:05   #158 (permalink)
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i dont use in spy software or something like that
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Old 02-12-2020, 12:33   #159 (permalink)
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sorry no file in folder
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Old 02-12-2020, 14:10   #160 (permalink)
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Quote:
Originally Posted by dovi20 View Post
i dont use in spy software or something like that
plz read first post about error #57
is it clear now ?
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Old 02-12-2020, 14:10   #161 (permalink)
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Quote:
Originally Posted by anu101 View Post
sorry no file in folder
What antivirus do you have installed at your PC ?
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Old 02-13-2020, 03:25   #162 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
What antivirus do you have installed at your PC ?
windowsdefender in windows 10 Pro
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Old 02-13-2020, 06:17   #163 (permalink)
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Quote:
Originally Posted by anu101 View Post
windowsdefender in windows 10 Pro
update dongle firmware now with DongleManager
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Old 02-13-2020, 08:21   #164 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
update dongle firmware now with DongleManager
thank you for support and good program
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Old 02-13-2020, 09:12   #165 (permalink)
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Quote:
Originally Posted by dovi20 View Post
i dont use in spy software or something like that
Have you fixed your PC as per instruction for error #57 ?
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