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05-31-2018, 21:14 | #1 (permalink) |
Insane Poster Join Date: May 2015
Posts: 88
Member: 2393670 Status: Offline Thanks Meter: 14 | Hardware Status: Probably damaged. Contact to support ! Try again ,help please !! Searching... Card-Reader: Axalto e-gate 0 HWID: 00001B9200001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 52681B92 Firmware version: 0112.02 === Process started: 31/05/2018 16:28:48 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Servicing card - Stage 1... Error servicing card: Server answer:[0036] Smart-Card Keys fault (Smart-Card can not be updated). In most cases it's a Hardware fault or harmful software activity ! One of possible damage reason: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have Activations at your damaged Smart-Card and if you have another Box/Dongle we can try to move Activation to your another Smart-Card. Contact to http://www.infinity-box.com/support/?r=2 for details. Your account will be suspended to avoid permanent Smart-Card damage. |
06-01-2018, 16:26 | #2 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Your smart-card is damaged and can not be updated any more. Also you have got an answer via e-mail. You should buy another Infinity-Box/Dongle. Last edited by YellowBoss; 06-01-2018 at 16:37. |
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