How to fix: Dongle is blocked

[YellowBoss]

Originally Posted by chiepsy man

=== DongleManager [Infinity] v1.70 [07/07/2018 23:25:49] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000CF861A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 245BCF86
Firmware version: 0136.02
=== Process started: 07/07/2018 23:25:50 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

As I can see it's already fixed.
Right ?

[augustinho2007]

=== DongleManager [Infinity] v1.72 [16/07/2018 15:49:32] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D75600001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 74FED756
Firmware version: 0136.02
=== Process started: 16/07/2018 15:49:36 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
======================================

please help-me support.

[YellowBoss]

Originally Posted by augustinho2007

=== DongleManager [Infinity] v1.72 [16/07/2018 15:49:32] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0000D75600001942
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 74FED756
Firmware version: 0136.02
=== Process started: 16/07/2018 15:49:36 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
======================================

please help-me support.

read first post in current thread and fix your pc for error #57 !!!

[garridorodel]

my cm2 is not working now after update plss help me


==== [5/28/2020 13:40:07] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.80 [5/28/2020 13:40:11] ===
Searching...
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0000FE3B7CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D9AEFE3B
Firmware version: 0139.02
=== Process started: 5/28/2020 13:40:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Server answer:[0002] Client/Server protocol packet length is invalid.

[YellowBoss]

Originally Posted by garridorodel

my cm2 is not working now after update plss help me


==== [5/28/2020 13:40:07] ====
Smart-Card update process may takes up to 4-5 minutes to complete.

During update process software may seem hanging but please DO NOT close or terminate forcely application.
It may cause harm to your Smart-Card. Just let the process to be finished.
- Connect Infinity Box/Dongle (Smart-Card) to PC
- Disconnect all other Boxes/Dongles (Smart-Card) from PC
- Update Smart-Card Reader drivers to latest version
- Disable Antivirus and Firewall
- DO NOT interrupt update process even if you think that software is freez !
=== DongleManager [Infinity] v1.80 [5/28/2020 13:40:11] ===
Searching...
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0000FE3B7CEC4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): D9AEFE3B
Firmware version: 0139.02
=== Process started: 5/28/2020 13:40:12 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Server answer:[0002] Client/Server protocol packet length is invalid.

Hello,


Update it once again now.

[nuwahereza]

Originally Posted by mark tower2

bro ple help me my InfinityBox BEST erro dongle is blocked ple help me

=== DongleManager [Infinity] v1.80 [7/20/2020 14:05:24] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000137157F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): F9163715
Firmware version: 0139.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0139
Diagnostic Key: 7FED8627A636A0BF
=> Options:
- Infinity-Box/Dongle

[YellowBoss]

Originally Posted by nuwahereza

=== DongleManager [Infinity] v1.80 [7/20/2020 14:05:24] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000137157F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): F9163715
Firmware version: 0139.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0139
Diagnostic Key: 7FED8627A636A0BF
=> Options:
- Infinity-Box/Dongle

Hello,

Why do you use debugger and other crack tools with Infinity software ?

[BABAK NURI]

== DongleManager [Infinity] v1.80 [2020/09/27 19:07:52] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0202747024881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D5477470
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM

[InfinityHelp]

Originally Posted by BABAK NURI

== DongleManager [Infinity] v1.80 [2020/09/27 19:07:52] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0202747024881292
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D5477470
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM

Hello,

Read NOTE here - https://www.infinity-box.com/support/?s=2
Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

Next steps:
- Delete fault.bin file from software folder (if you have it there)
- Run DongleManager
- Update Dongle firmware

[hanaan12]

me also facing.......
plz solve sir this issue cm2 all users in trouble plz


=== DongleManager [Infinity] v1.80 [4/5/2021 20:41:04] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BCEA7F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): DDA5BCEA
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0032 v.0147
=> Activations:
- 00: Infinity-Box/Dongle v0147
=> Options:
- Infinity-Box/Dongle

[YellowBoss]

Originally Posted by hanaan12

me also facing.......
plz solve sir this issue cm2 all users in trouble plz


=== DongleManager [Infinity] v1.80 [4/5/2021 20:41:04] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BCEA7F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): DDA5BCEA
Firmware version: 0147.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0032 v.0147
=> Activations:
- 00: Infinity-Box/Dongle v0147
=> Options:
- Infinity-Box/Dongle

Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe

[hanaan12]

smart-card misconfiguration contact to support

[YellowBoss]

Originally Posted by hanaan12

smart-card misconfiguration contact to support

Hello,

1. Read NOTE - https://www.infinity-box.com/support/?s=2



2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software.

3. Update dongle with Infinity DongleManager.exe



4. Delete fault.bin file (if you have it in CM2 folder)



5. Run Infinity exe

[mra3d]

Hello Brother i need help about Dongle identification data damaged.
=== DongleManager [Infinity] v1.92 [12/22/2022 10:53:49 AM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 000020F621F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 37D920F6
Firmware version: 0153.02
=== Started: 12/22/2022 10:53:50 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?

[YellowBoss]

Originally Posted by mra3d

Hello Brother i need help about Dongle identification data damaged.
=== DongleManager [Infinity] v1.92 [12/22/2022 10:53:49 AM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Alcor Micro USB Smart Card Reader 1
HWID: 000020F621F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 37D920F6
Firmware version: 0153.02
=== Started: 12/22/2022 10:53:50 AM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
Do you want to report an issue to Support?

Your dongle was damaged with sharing tool.

Use FREE repair https://infinity-box.com/?r=100203