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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 01-25-2009, 09:53   #1 (permalink)
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i am not able to enter to support area plz help infinty team its urgent


1. Please read general warning for all users. It is warning for all users, not personally for you, but anyway, please, read it with big attention and understanding to avoid problems in future. For better understanding you can translate text to any language here

Dear Friends !
Please, never share your dongle details (S/N, support area login, password etc.) with anyone !
In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocked

2. All files in support area is virus free. If you see false virus alert with any files downloaded from support area you can check files with online virus scanners to be sure that your PC is not infected
- AVP/Kaspersky online virus scan
- Virustotal (service that analyzes suspicious files)

3. Latest DongleManager is here

4. If you want to enter in support area you must click to link below

Error: set your PC clock to correct date/time (f.e. 2009-01-25) and repeat login process !

You must download and use latest Support Manager (Shell) to login in support area !
1. Connect dongle/box to PC USB port
2. Install Support Manager (Shell)
3. Run Support Manager (Shell) and follow Support area link

If you can not enter in support area: download latest Support Manager (Shell) and try again
If problem still exists: contact to support



Login in Demo mode to see support area functionality.
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Old 01-25-2009, 10:12   #2 (permalink)
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send your dongle serial number with the error you receive to [email protected]
we will answer you back with repair instructions
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Old 01-25-2009, 11:06   #3 (permalink)
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@neeraj1st
You must read your own message !

Error: set your PC clock to correct date/time (f.e. 2009-01-25) and repeat login process !
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Old 01-25-2009, 13:04   #4 (permalink)
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yup i received this massage

Quote:
Originally Posted by InfinitySupport View Post
@neeraj1st
You must read your own message !

Error: set your PC clock to correct date/time (f.e. 2009-01-25) and repeat login process !
yup i received this massage
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Old 01-25-2009, 13:43   #5 (permalink)
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Quote:
Originally Posted by neeraj1st View Post
yup i received this massage
Please, follow the advice now.
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