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Old 10-19-2018, 11:51   #1 (permalink)
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Unhappy Problem in my dongle I want a solution


Hi
My dongle does not work
Knowing that it is updated
Can I solve my problem in trouble?
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Old 10-19-2018, 12:46   #2 (permalink)
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Quote:
Originally Posted by DX_boot View Post
Hi
My dongle does not work
Knowing that it is updated
Can I solve my problem in trouble?
Hello
Run dongle manager.post dongle manager log text here
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Old 10-19-2018, 13:56   #3 (permalink)
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Quote:
Originally Posted by DX_boot View Post
Hi
My dongle does not work
Knowing that it is updated
Can I solve my problem in trouble?
Hello,

- Run DongleManager
- Read Box/Dongle serial number (S/N)

DongleManager - https://www.infinity-box.com/support/?r=5

DO NOT send screenshot/video but copy/paste text from software window !
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Old 10-19-2018, 18:28   #4 (permalink)
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Quote:
Originally Posted by DX_boot View Post
=== DongleManager [Infinity] v1.72 [10/17/2018 12:49:23] ===

Searching...

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 000081EB18154082

Box/Dongle found: Infinity-Box/Dongle

Serial No (S/N): 1C9C81EB

Firmware version: 0137.02

Box/Dongle misconfiguration

Diagnostic code: 62

"UK Edition" status: Off

Last launched Application: 0030 v.0158

=> Activations:

- 00: Infinity-Box/Dongle v.0137

Diagnostic Key: 7F75F7E70D5BC4B1

.....................................

=== DongleManager [Infinity] v1.72 [10/17/2018 12:50:01] ===

Box/Dongle type selected: Infinity-Box/Dongle

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 000081EB18154082

Box/Dongle found: Infinity-Box/Dongle

Reading...

Serial No (S/N): ********

Firmware version: 0137.02

=== Process started: 10/17/2018 12:50:03 ===

Connecting to server

Server connection successfully established

Checking DongleManager version...

Your DongleManager is up-to-date

Checking Dongle Identification...

Authenticating on server...

Authentication stage error:

Server answer:[0031] Dongle identification data damaged.

Contact to http://www.infinity- box.com/support/?r=2

.................................................. .......

. Solve my problem I do not know why stop
Hello,
this is your logs,Next time post in your thread NOT in PERSONAL PM/INBOX
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Old 10-19-2018, 21:07   #5 (permalink)
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Is there a solution to this problem?
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Old 10-20-2018, 08:01   #6 (permalink)
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Quote:
Originally Posted by DX_boot View Post
Is there a solution to this problem?
http://forum.gsmhosting.com/vbb/f296...w-fix-2140254/
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Old 10-20-2018, 10:44   #7 (permalink)
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I tried all the solutions and did not find any useful help
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Old 10-22-2018, 10:07   #8 (permalink)
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Quote:
Originally Posted by DX_boot View Post
Is there a solution to this problem?
read post #3 in current thread
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