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Old 07-29-2008, 13:24   #1 (permalink)
Insane Poster
 
Join Date: Jul 2005
Location: India
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upgrade problem.


HI infinity team icant upgrade my dongle :Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: ***xx, Firmware: 010C.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended. Contact to [email protected]
i have emailed several time but no responce.
wbr
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Old 07-29-2008, 14:09   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
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I can not beleive that you did not received any reply if you have sent mail already. Send mail with problem description again.
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The Following User Says Thank You to InfinitySupport For This Useful Post:
Old 07-29-2008, 14:30   #3 (permalink)
Insane Poster
 
Join Date: Jul 2005
Location: India
Posts: 70
Member: 164628
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emailed again with full log.
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