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07-08-2010, 13:30 | #61 (permalink) |
Banned Join Date: Oct 2007
Posts: 145
Member: 604978 Status: Offline Thanks Meter: 216 | Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed. Securing session... Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged. Smart-card can not be upgraded any more ! It is quite rare situation and we are sure that it is not an Infinity-Box fault ! This smart-card can not be replaced for free ! This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software ! Here is one of possible damage reasons: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have any addon software activated for your damaged Infinity-Box smart-card and if you have another Infinity-Box we can move addon activation to your other any solution for this plz let me know |
07-11-2010, 17:32 | #64 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
We have made a detailed explanation in thread by given link, but I can copy/paste an instruction here: What to do ? Read this: Infinity-Box - FAQ (Frequently Asked Questions) How to use latest updates ? Read this: Infinity-Box - FAQ (Frequently Asked Questions) Can you replace damaged smart-card by warranty ? NO, you can not ! This kind of damage is not an Infinity-Box fault and we do not have any reason to replace damaged cards by warranty. | |
07-12-2010, 23:25 | #66 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Please, check Infinity-Box - About |
07-31-2010, 21:46 | #67 (permalink) |
Insane Poster Join Date: Oct 2007
Posts: 90
Member: 617476 Status: Offline Thanks Meter: 11 | plaese helpe..no update box Dongle Manager [Infinity Box] v1.33 ----------Process started: 10:42:49 م---------- DongleManager version: 1.33 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 0F7934B5, Firmware: 0112.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed. Securing session... Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged. Smart-card can not be upgraded any more ! It is quite rare situation and we are sure that it is not an Infinity-Box fault ! This smart-card can not be replaced for free ! This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software ! Here is one of possible damage reasons: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have any addon software activated for your damaged Infinity-Box smart-card and if you have another Infinity-Box we can move addon activation to your other Infinity-Box (move activation from one smart-card to another smart-card). - If you see this errors at addon activation stage: you can activate your addon for another Infinity-Box or you can contact to your reseller for refund. |
08-02-2010, 12:25 | #68 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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10-20-2010, 09:53 | #69 (permalink) |
Junior Member Join Date: Dec 2005 Location: Uganda
Posts: 27
Member: 205399 Status: Offline Thanks Meter: 0 | Hello, i have a problem with my infinity smart card, i have tried to update it but it says card damaged, below is the message i get whenever i try to update it dongle manager smart card access key is incorrect or damaged smart card can not be upgraded any more it is quite rare situation and we are sure that it is not an infinity box fault this smart card can not be replaced for free this kind of problems is not an infinity box fault, it is a result of harmful activity of other software here is one of the possible damage reasons: http/forum.gsmhosting,com/vbb/showthread.php?t=645090 if you have any other addon software activated for your damaged infinity box smart card and if you have another infinity box we can move addon activation to your other infinity box (move activation from one smart card to another smart card) if you see these errors addon activation stage, you can activate your addon for another infinity box or you can contact to your reseller for refund. I really need help about that, if it requires to change the activation and write it in another smart card, where can i find it, is it possible to get it from you people so that you can re-write my activation in it?. regards Eddie k. |
10-20-2010, 16:36 | #70 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Yes, activations can be moved from one card to another (for free). Please, read this: Card keys is damaged, Your account is suspended etc. | |
The Following User Says Thank You to YellowBoss For This Useful Post: |
11-06-2010, 12:56 | #71 (permalink) |
No Life Poster Join Date: Nov 2007 Location: pakistan®
Posts: 870
Member: 639462 Status: Offline Sonork: 100.160880 Thanks Meter: 392 | Smart-card can not be upgraded any more ! It is quite rare situation and we are sure that it is not an Infinity-Box fault ! This smart-card can not be replaced for free ! This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software ! Here is one of possible damage reasons: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have any addon software activated for your damaged Infinity-Box smart-card and if you have another Infinity-Box we can move addon activation to your other Infinity-Box (move activation from one smart-card to another smart-card). - If you see this errors at addon activation stage: you can activate your addon for another Infinity-Box or you can contact to your reseller for refund. |
02-10-2011, 09:53 | #73 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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05-22-2011, 03:37 | #74 (permalink) |
Insane Poster Join Date: Jun 2006
Posts: 71
Member: 293920 Status: Offline Thanks Meter: 10 | ----------Process started: 5/21/2011 7:31:05 PM---------- DongleManager version: 1.39 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 1DFB2488, Firmware: 0112.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed Securing session... Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged. Smart-card can not be upgraded any more ! It is quite rare situation and we are sure that it is not an Infinity-Box fault ! This smart-card can not be replaced for free ! This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software ! Here is one of possible damage reasons: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have any addon software activated for your damaged Infinity-Box smart-card and if you have another Infinity-Box we can move addon activation to your other Infinity-Box (move activation from one smart-card to another smart-card). - If you see this errors at addon activation stage: you can activate your addon for another Infinity-Box or you can contact to your reseller for refund. |
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