- Keep Safe Your Redbox ! - GSM-Forum

julvir · 10-23-2004, 16:52

Hello

for all users if want no want have problem with your box, read carrefuly :

- NEVER let connected your REDBOX to computer if you not use it
- NEVER REBOOT your computer with REDBOX connected
- TRY to not Switch REDBOX in different computer

How to use :

- Place in same directory SwS software and your SN.key
- Connect REDBOX to LPT
- Plug USB cable in redbox
- Run Software

IF you get problem :

1p - BAD KEY FILE
1s - Solution is to unplug USB , plug it again inside redbox, and run again software, IF you still have BAD KEY file , then Read SN using SNreader, and send to [email protected] your original SN + the new SN, if this one is same, juste verify if you have last version of SwS software

2p - If when you read your SN, you have :

2p2 - 000000000000 then Your BOX is damaged, Is the PIC inside, i can not repair it remotly, this hapen if you let redbox connected when Win98 switch in stanby
2s2 - you need exchange your box or simply get a new PIC from your resseler or me, see with your resseler what to do, ( shipping charge are on your charge if you use special delivry )

2p3 - FFFFFFFFFFFF then try to run Philips software, if after this you read in philips soft : contact your resseler , Box is damaged
2s3 - Contact your resseler , is maybe only the PIC inside box , then no need to send back the box, if is the Atmega then you need send back

2p4 - E2E2E2E2E2E2 then is no communication with box
2s4 - Check your LPT settings, and try in other PC, you can try to unplug / plug USB power too

2p5 - YOUR ID CHANGE , Power from computer is not stabil for redbox , you switch in some computer
2s5 - I can repair remotly, but better for you to use properly the box in condition i give

2p6 - you use properly, but you get problem, surely power problem
2S6 - look in memeber area, i have upload one shematique for power stability, test it

PLEASE TRY USE REDBOX in respect with this ,

THX

HONEY · 10-23-2004, 17:00

Very Good INFO

this will help many many users of Redbox

WBR
HONEY

shakeelajmal · 10-23-2004, 17:07

Thanks for the info ! you have answer over 60% of email by starting this thread , thanks again

Tanvir · 10-23-2004, 19:13

Yeah... Now i think Red-Box users, will get more trained :-)
and will give less headache to the resellers also ...

Regards,
Tanvir !
www.tanuelectronics.com

NeXuSGTS · 10-23-2004, 19:18

Good to see this info....

Regards,
NeXUSGTS

goanga · 10-23-2004, 20:41

great INFORMATION ... never had any trouble with my RED BOX by now ... and that's how i wana be .... with NO PROBLEMS ... THANK'S JULVIR ... hello HONEY

victor

Aamir_Zia · 10-24-2004, 00:08

Nice Explaination ..........

Its helps alot to Keep REDBOX safe .........

Regards
Aamir Zia

gsm2000 · 10-24-2004, 12:25

great info mister!

just i add some way!

1. newer use white USB cable for redbox (use only blue USB from tornado UFS) Differnt is next: white connector dont have ground sheild, wath have Blue connector !!!

2. need short GND in the LPT connector and USB connectors grounds to IC-s GND !!!

3. Dont connect USB connector in the HUB, or etc. connect only in the PC-s USB !!!

after thats my problem is solved.

WBR
Gsm2000

Akoska · 10-24-2004, 12:51

Very useful, but why do we have these instructions only AFTER having lots of problems, why don't think authors of operation manual right at product launch and save their customers lots of trouble...?

julvir · 10-24-2004, 13:56

Quote:

Originally Posted by Akoska

Very useful, but why do we have these instructions only AFTER having lots of problems, why don't think authors of operation manual right at product launch and save their customers lots of trouble...?

It's easy to understand,

- we have test the redbox hardware on 6 computers here, but we never get problem, so for us no problem at all ,

- after 1 month some users start have problem, we have collect all info and here is the result

no more

BR
julvir

NB : all help about redbox can be write here
@gsm2000 : thx for all your test

nacerdz · 10-24-2004, 14:56

Good to see this info....thank you sir julvir for your hard work .

y_info2004 · 10-25-2004, 01:41

thanks julvir for sharing this solution

Mony.Never.Die · 10-25-2004, 02:21

thx julvir for this tine tricks You Are Really Helpfull Man

dani146 · 10-25-2004, 16:07

Now this is good news

Thanks for helping our customers...

WBR,
Daniel M.

Surej · 10-27-2004, 17:46

In one of the pictures of the scheme for power stability the Zener diode is wrongly postioned....

WBR

Surej

10-23-2004, 16:52	#1 (permalink)
julvir No Life Poster Join Date: Jan 2001 Location: StarSystem Posts: 5,127 Member: 3173 Status: Offline Sonork: 100.100 Thanks Meter: 17,098	- Keep Safe Your Redbox ! Hello for all users if want no want have problem with your box, read carrefuly : - NEVER let connected your REDBOX to computer if you not use it - NEVER REBOOT your computer with REDBOX connected - TRY to not Switch REDBOX in different computer How to use : - Place in same directory SwS software and your SN.key - Connect REDBOX to LPT - Plug USB cable in redbox - Run Software IF you get problem : 1p - BAD KEY FILE 1s - Solution is to unplug USB , plug it again inside redbox, and run again software, IF you still have BAD KEY file , then Read SN using SNreader, and send to [email protected] your original SN + the new SN, if this one is same, juste verify if you have last version of SwS software 2p - If when you read your SN, you have : 2p2 - 000000000000 then Your BOX is damaged, Is the PIC inside, i can not repair it remotly, this hapen if you let redbox connected when Win98 switch in stanby 2s2 - you need exchange your box or simply get a new PIC from your resseler or me, see with your resseler what to do, ( shipping charge are on your charge if you use special delivry ) 2p3 - FFFFFFFFFFFF then try to run Philips software, if after this you read in philips soft : contact your resseler , Box is damaged 2s3 - Contact your resseler , is maybe only the PIC inside box , then no need to send back the box, if is the Atmega then you need send back 2p4 - E2E2E2E2E2E2 then is no communication with box 2s4 - Check your LPT settings, and try in other PC, you can try to unplug / plug USB power too 2p5 - YOUR ID CHANGE , Power from computer is not stabil for redbox , you switch in some computer 2s5 - I can repair remotly, but better for you to use properly the box in condition i give 2p6 - you use properly, but you get problem, surely power problem 2S6 - look in memeber area, i have upload one shematique for power stability, test it PLEASE TRY USE REDBOX in respect with this , THX Last edited by julvir; 01-07-2005 at 19:53.

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10-23-2004, 17:00	#2 (permalink)
HONEY No Life Poster Join Date: Apr 2000 Location: India, China Posts: 1,792 Member: 44158 Status: Offline Sonork: 100.64344 Thanks Meter: 143	Very Good INFO this will help many many users of Redbox WBR HONEY

10-23-2004, 17:07	#3 (permalink)
shakeelajmal No Life Poster Join Date: Feb 2004 Location: PaKiStAn Age: 44 Posts: 1,865 Member: 51639 Status: Offline Thanks Meter: 76	Thanks for the info ! you have answer over 60% of email by starting this thread , thanks again

10-23-2004, 19:13	#4 (permalink)
Tanvir No Life Poster Join Date: Feb 2003 Location: India Age: 39 Posts: 918 Member: 20691 Status: Offline Thanks Meter: 20	Yeah... Now i think Red-Box users, will get more trained :-) and will give less headache to the resellers also ... Regards, Tanvir ! www.tanuelectronics.com

10-23-2004, 19:18	#5 (permalink)
NeXuSGTS Freak Poster Join Date: Nov 2003 Location: The upper limit Age: 40 Posts: 352 Member: 44552 Status: Offline Thanks Meter: 3	Good to see this info.... Regards, NeXUSGTS

10-23-2004, 20:41	#6 (permalink)
goanga No Life Poster Join Date: Mar 2004 Location: romania Age: 42 Posts: 742 Member: 57035 Status: Offline Thanks Meter: 70	great INFORMATION ... never had any trouble with my RED BOX by now ... and that's how i wana be .... with NO PROBLEMS ... THANK'S JULVIR ... hello HONEY victor

10-24-2004, 00:08	#7 (permalink)
Aamir_Zia No Life Poster Join Date: Dec 2003 Location: Karachi Pakistan Age: 38 Posts: 6,770 Member: 47321 Status: Offline Sonork: 100.54032 Thanks Meter: 497	Nice Explaination .......... Its helps alot to Keep REDBOX safe ......... Regards Aamir Zia

10-24-2004, 12:25	#8 (permalink)
gsm2000 Freak Poster Join Date: Dec 2000 Age: 50 Posts: 107 Member: 2794 Status: Offline Thanks Meter: 1	great info mister! just i add some way! 1. newer use white USB cable for redbox (use only blue USB from tornado UFS) Differnt is next: white connector dont have ground sheild, wath have Blue connector !!! 2. need short GND in the LPT connector and USB connectors grounds to IC-s GND !!! 3. Dont connect USB connector in the HUB, or etc. connect only in the PC-s USB !!! after thats my problem is solved. WBR Gsm2000

10-24-2004, 12:51	#9 (permalink)
Akoska No Life Poster Join Date: Sep 2000 Posts: 724 Member: 2054 Status: Offline Thanks Meter: 10	Very useful, but why do we have these instructions only AFTER having lots of problems, why don't think authors of operation manual right at product launch and save their customers lots of trouble...?

10-24-2004, 14:56	#11 (permalink)
nacerdz Freak Poster Join Date: Feb 2004 Age: 49 Posts: 133 Member: 56035 Status: Offline Thanks Meter: 0	Good to see this info....thank you sir julvir for your hard work .

10-25-2004, 01:41	#12 (permalink)
y_info2004 Freak Poster Join Date: Apr 2004 Location: MOROCCO Posts: 337 Member: 62545 Status: Offline Thanks Meter: 43	thanks julvir for sharing this solution

10-25-2004, 02:21	#13 (permalink)
Mony.Never.Die Freak Poster Join Date: Jun 2004 Location: Egypt / Alexandria Age: 39 Posts: 363 Member: 70045 Status: Offline Sonork: 100.80221 Thanks Meter: 30	thx julvir for this tine tricks You Are Really Helpfull Man

10-25-2004, 16:07	#14 (permalink)
dani146 Product Supporter Join Date: Mar 2001 Location: Cluj,Romania Age: 51 Posts: 1,107 Member: 3812 Status: Offline Thanks Meter: 3	Now this is good news Thanks for helping our customers... WBR, Daniel M.

10-27-2004, 17:46	#15 (permalink)
Surej No Life Poster Join Date: May 2002 Location: Wolverhampton UK Age: 54 Posts: 790 Member: 12296 Status: Offline Thanks Meter: 9	In one of the pictures of the scheme for power stability the Zener diode is wrongly postioned.... WBR Surej