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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > PolarBox 3

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Old 07-14-2012, 13:29   #1 (permalink)
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Location: Spain
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Exclamation server Down??? servidor caido? [SOLVED]


Hello, friend:
to day wen I tried to unlock by panda box,
I have this

Contacting With Server...Wait...
Check Connection

ERROR... Please try Again ...

and the diagnostig of the PolarBox this

Product: PolarBox3-Up

[1] 13:24:48 Application status (OK)

13:24:48 -- System scan for drivers --
Driver: USB Token Device
Disabled: "false"
Install-Failed: "false"
Removed: "false"
InstallState: "0"
Config-Flags: "0"
Name: ""
Description: "USB Token Device"
Hardware ID: "USB\Vid_096e&Pid_0005&Rev_0260"
GUID: "{50DD5230-BA8A-11D1-BF5D-0000F805F530}"
Driver: "{50DD5230-BA8A-11D1-BF5D-0000F805F530}\0003"
UpperFilters: ""
LowerFilters: ""
Driver: USB Token Device
Disabled: "false"
Install-Failed: "false"
Removed: "false"
InstallState: "13"
Config-Flags: "0"
Name: ""
Description: "USB Token Device"
Hardware ID: "USB\Vid_096e&Pid_0005&Rev_0260"
GUID: "{50DD5230-BA8A-11D1-BF5D-0000F805F530}"
Driver: "{50DD5230-BA8A-11D1-BF5D-0000F805F530}\0002"
UpperFilters: ""
LowerFilters: ""
Driver: PolarBox Ftdi
Disabled: "false"
Install-Failed: "false"
Removed: "false"
InstallState: "0"
Config-Flags: "0"
Name: ""
Description: "PolarBox Ftdi"
Hardware ID: "USB\Vid_0999&Pid_6028&Rev_0400"
GUID: "{4D36E911-E325-11CE-BFC1-08002BE10318}"
Driver: "{4D36E911-E325-11CE-BFC1-08002BE10318}\0001"
UpperFilters: ""
LowerFilters: ""
Driver: PolarBox Ftdi
Disabled: "false"
Install-Failed: "false"
Removed: "false"
InstallState: "13"
Config-Flags: "0"
Name: ""
Description: "PolarBox Ftdi"
Hardware ID: "USB\Vid_0999&Pid_6028&Rev_0400"
GUID: "{4D36E911-E325-11CE-BFC1-08002BE10318}"
Driver: "{4D36E911-E325-11CE-BFC1-08002BE10318}\0000"
UpperFilters: ""
LowerFilters: ""


[2] 13:24:49 FTDI Driver (OK)

[3] 13:24:49 Usb Smart Card Reader (OK)

[4] 13:24:50 Certificates (OK)

[5] 13:24:51 Box integrity (OK)

[7] 13:24:58 Port settings (WARN)


13:24:58 PolarBox diagnostics finished



some one hava the solution!!! thanks in advance.....
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Old 07-14-2012, 17:10   #2 (permalink)
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Same here!

I haven't been able to connect all day (over 7 hours).
I don't use my box often but it connected ok last night when I added credits, then this morning nothing!

Same error as above.

Can we get an update please.
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Old 07-14-2012, 17:59   #3 (permalink)
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Donate money to this user
Working on server for more good new so just give some time server will be back soon


Quote:
Originally Posted by zamorojo View Post
Hello, friend:
to day wen I tried to unlock by panda box,
I have this

Contacting With Server...Wait...
Check Connection

ERROR... Please try Again ...

and the diagnostig of the PolarBox this

Product: PolarBox3-Up

[1] 13:24:48 Application status (OK)

13:24:48 -- System scan for drivers --
Driver: USB Token Device
Disabled: "false"
Install-Failed: "false"
Removed: "false"
InstallState: "0"
Config-Flags: "0"
Name: ""
Description: "USB Token Device"
Hardware ID: "USB\Vid_096e&Pid_0005&Rev_0260"
GUID: "{50DD5230-BA8A-11D1-BF5D-0000F805F530}"
Driver: "{50DD5230-BA8A-11D1-BF5D-0000F805F530}\0003"
UpperFilters: ""
LowerFilters: ""
Driver: USB Token Device
Disabled: "false"
Install-Failed: "false"
Removed: "false"
InstallState: "13"
Config-Flags: "0"
Name: ""
Description: "USB Token Device"
Hardware ID: "USB\Vid_096e&Pid_0005&Rev_0260"
GUID: "{50DD5230-BA8A-11D1-BF5D-0000F805F530}"
Driver: "{50DD5230-BA8A-11D1-BF5D-0000F805F530}\0002"
UpperFilters: ""
LowerFilters: ""
Driver: PolarBox Ftdi
Disabled: "false"
Install-Failed: "false"
Removed: "false"
InstallState: "0"
Config-Flags: "0"
Name: ""
Description: "PolarBox Ftdi"
Hardware ID: "USB\Vid_0999&Pid_6028&Rev_0400"
GUID: "{4D36E911-E325-11CE-BFC1-08002BE10318}"
Driver: "{4D36E911-E325-11CE-BFC1-08002BE10318}\0001"
UpperFilters: ""
LowerFilters: ""
Driver: PolarBox Ftdi
Disabled: "false"
Install-Failed: "false"
Removed: "false"
InstallState: "13"
Config-Flags: "0"
Name: ""
Description: "PolarBox Ftdi"
Hardware ID: "USB\Vid_0999&Pid_6028&Rev_0400"
GUID: "{4D36E911-E325-11CE-BFC1-08002BE10318}"
Driver: "{4D36E911-E325-11CE-BFC1-08002BE10318}\0000"
UpperFilters: ""
LowerFilters: ""


[2] 13:24:49 FTDI Driver (OK)

[3] 13:24:49 Usb Smart Card Reader (OK)

[4] 13:24:50 Certificates (OK)

[5] 13:24:51 Box integrity (OK)

[7] 13:24:58 Port settings (WARN)


13:24:58 PolarBox diagnostics finished



some one hava the solution!!! thanks in advance.....
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The Following User Says Thank You to FON-TECNO For This Useful Post:
Old 07-15-2012, 13:03   #4 (permalink)
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Thanks Meter: 6,634
server is down be patient will be solved asap.

BR momo.
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Old 07-15-2012, 20:33   #5 (permalink)
Product Manager
 
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Join Date: Mar 2002
Location: Inside PolarBox
Posts: 4,037
Member: 10286
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Thanks Meter: 4,351
Hi to all,

We have a electric failure so polar server is down.
We will enable it in the next hours, sorry for the inconvenience.

With best regards
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Old 07-15-2012, 20:49   #6 (permalink)
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plz solve this it asap and thanks in advanced
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Old 07-16-2012, 10:12   #7 (permalink)
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Join Date: Mar 2002
Location: Inside PolarBox
Posts: 4,037
Member: 10286
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Sonork: 100.90962
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We had this weekend a eletrical cut in the street that we have our company.
This cause past 48 hours we had this problem.

At this time, electrical supply has been restored and server is online.
We apologize for all inconvenience caused, sorry.

Please, all people that tried to unlock any phone, retry again.
Now server is fully working and will proceed succesfully.

With best regards,
Polarteam
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