Scout Dongle Trouble - GSM-Forum

serviteccelular · 07-31-2013, 00:30

I bought my Scout Dongle few days ago.

I installed the drivers, ("i use XP windows version") and then i restarted the PC.
The instructions says that i need to install updater first but when i did it, and started the program the updater said that can't recognize the dongle.
[ 30/07/2013 17:14:39 ] Cannot find any valid SCout dongle

*I dont have the S Card.
*I dont have smart clip box.
*I dont have any box.
*

Please, someone help me with my problem. Thanks.

GSM_Support · 07-31-2013, 11:13

@ serviteccelular,

Quote:

07/2013 17:14:39 ] Cannot find any valid SCout dongle

This message informs that the SCout dongle could not be found by updater.
PM me please serial number of your dongle and a screenshot of the error you are receiving.

Best Regards
GSMServer team

shamsiptl · 12-15-2013, 10:34

help mee psl sir when i trying to apdate my scout dongle getting error message like `scout dongle not identified` my dongle serial is ***************, eny solution??

GSM_Support · 12-16-2013, 09:14

@ shamsiptl,

Please make a screenshot of an error and PM me it to me, please.

Best Regards
GSMServer team

shamsiptl · 12-16-2013, 10:39

//////////////////////////////////////////////////////////////////

offspring_1982 · 12-20-2013, 07:40

Quote:

Originally Posted by GSM_Support

@ shamsiptl,

Please make a screenshot of an error and PM me it to me, please.

Best Regards
GSMServer team

PM sent sir

also i sent screen shot!!

citra kalasan · 01-14-2014, 10:21

Quote:

Originally Posted by GSM_Support

@ shamsiptl,

Please make a screenshot of an error and PM me it to me, please.

Best Regards
GSMServer team

need your help,,,
please cek PM boss

cellanjie · 01-31-2014, 04:12

Same problem except I receive "Communication Error 2"

pm sent with serial and screenshot.

Thanks!

07-31-2013, 00:30	#1 (permalink)
serviteccelular Junior Member Join Date: Jul 2013 Posts: 3 Member: 1977769 Status: Offline Sonork: 024594 Thanks Meter: 0	Scout Dongle Trouble I bought my Scout Dongle few days ago. I installed the drivers, ("i use XP windows version") and then i restarted the PC. The instructions says that i need to install updater first but when i did it, and started the program the updater said that can't recognize the dongle. [ 30/07/2013 17:14:39 ] Cannot find any valid SCout dongle I dont have the S Card. I dont have smart clip box. I dont have any box. Please, someone help me with my problem. Thanks.

12-15-2013, 10:34	#3 (permalink)
shamsiptl Junior Member Join Date: Sep 2010 Posts: 39 Member: 1403756 Status: Offline Sonork: shamsiptl Thanks Meter: 4	help mee psl sir when i trying to apdate my scout dongle getting error message like `scout dongle not identified` my dongle serial is **************, eny solution?? Last edited by GSM_Support; 12-16-2013 at 09:14.*

12-16-2013, 10:39	#5 (permalink)
shamsiptl Junior Member Join Date: Sep 2010 Posts: 39 Member: 1403756 Status: Offline Sonork: shamsiptl Thanks Meter: 4	////////////////////////////////////////////////////////////////// Last edited by GSM_Support; 12-17-2013 at 17:18. Reason: Contained serial numbers

12-16-2013, 09:14	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,981 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ shamsiptl, Please make a screenshot of an error and PM me it to me, please. Best Regards GSMServer team

01-31-2014, 04:12	#8 (permalink)
cellanjie Junior Member Join Date: Jan 2013 Posts: 1 Member: 1871108 Status: Offline Thanks Meter: 0	Same problem except I receive "Communication Error 2" pm sent with serial and screenshot. Thanks!