need help infinity team - GSM-Forum

khansahab · 01-10-2009, 17:29

sir i have one chinese hand set which does not show incoming no when check in missed call it show phone no. its software version is A200_PCB01_GPRS_MT6225_S00.V04_ENFRRUSPPTHIVTIG_AL F.BIN

**InfinitySupport** · 01-10-2009, 17:48

Hello,

It is phone firmware bug (factory bug).
You must flash phone with similar firmware version.

khansahab · 01-10-2009, 18:09

Quote:

Originally Posted by InfinitySupport

Hello,

It is phone firmware bug (factory bug).
You must flash phone with similar firmware version.

sir i want similar firmware version

**InfinitySupport** · 01-10-2009, 18:42

Hello,

If this file can not be found in support area (use "search" in support area first)
it will be good if somebody can read full flash from the same good working phone and send
full flash backup to [email protected] so we will be able to prepare and upload
good working files in support area for all users.

p.s.
request to everybody:
1. Please never ask support person to send any files via e-mail or any other way.
2. Please, do NOT send to us backup files from damaged phones. We can NOT repair damaged files !
3. All files that we have already uploaded in support area, we do NOT have any other files.
4. All files that we have already uploaded in support area and all users can download files easily from support area.

khansahab · 01-11-2009, 17:01

Quote:

Originally Posted by InfinitySupport

Hello,

If this file can not be found in support area (use "search" in support area first)
it will be good if somebody can read full flash from the same good working phone and send
full flash backup to [email protected] so we will be able to prepare and upload
good working files in support area for all users.

p.s.
request to everybody:
1. Please never ask support person to send any files via e-mail or any other way.
2. Please, do NOT send to us backup files from damaged phones. We can NOT repair damaged files !
3. All files that we have already uploaded in support area, we do NOT have any other files.
4. All files that we have already uploaded in support area and all users can download files easily from support area.

sir i have not any good working set what can i do in this condition

Star75 · 01-11-2009, 17:16

Previous phone work well? You can try format it's maybe fix your broblem

khansahab · 01-11-2009, 17:51

Quote:

Originally Posted by Star75

Previous phone work well? You can try format it's maybe fix your broblem

sir i try all format option but i have seen same problem

InfinityHelp · 01-13-2009, 16:29

hello!

only same working phone can help to check if this is software fault or factory mistake

01-10-2009, 17:29	#1 (permalink)
khansahab Banned Join Date: Jan 2007 Location: india Posts: 233 Member: 429983 Status: Offline Sonork: 100.1604691 Thanks Meter: 59	need help infinity team sir i have one chinese hand set which does not show incoming no when check in missed call it show phone no. its software version is A200_PCB01_GPRS_MT6225_S00.V04_ENFRRUSPPTHIVTIG_AL F.BIN

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01-10-2009, 17:48	#2 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, It is phone firmware bug (factory bug). You must flash phone with similar firmware version.

01-10-2009, 18:42	#4 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, If this file can not be found in support area (use "search" in support area first) it will be good if somebody can read full flash from the same good working phone and send full flash backup to [email protected] so we will be able to prepare and upload good working files in support area for all users. p.s. request to everybody: 1. Please never ask support person to send any files via e-mail or any other way. 2. Please, do NOT send to us backup files from damaged phones. We can NOT repair damaged files ! 3. All files that we have already uploaded in support area, we do NOT have any other files. 4. All files that we have already uploaded in support area and all users can download files easily from support area.

01-11-2009, 17:16	#6 (permalink)
Star75 No Life Poster Join Date: Feb 2004 Age: 49 Posts: 693 Member: 53198 Status: Offline Sonork: 100.1589499 Thanks Meter: 819	Previous phone work well? You can try format it's maybe fix your broblem

01-13-2009, 16:29	#8 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	hello! only same working phone can help to check if this is software fault or factory mistake