GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Z3X-Team Products


Reply
 
LinkBack Thread Tools Display Modes
Old 10-01-2016, 14:26   #1 (permalink)
Freak Poster
 
Join Date: May 2014
Location: East Coast
Posts: 142
Member: 2189329
Status: Offline
Thanks Meter: 8
LG MS428 pattern lock


I have a LG MS428 and cant remove pattern lock. Really not that familar with the LG line Yet. the phone is Metro PCS.

I put the phone in download mode.



LG 2-3G Tool v9.25
supported models: 1380

Reading timeout, check cable
Error Code: ReadInfo,1,1
Elapsed: 3 secs. --> (v9.25)

I cant find a root for this phone?????
  Reply With Quote
Old 10-01-2016, 16:32   #2 (permalink)
Product Supporter
 
andrew_tm's Avatar
 
Join Date: Feb 2007
Location: Europe
Posts: 8,010
Member: 445973
Status: Offline
Thanks Meter: 3,489
Hi,

Select H900 for example,
Put phone in download mode,
Press Reset Screen Lock button

--
  Reply With Quote
The Following User Says Thank You to andrew_tm For This Useful Post:
Old 10-02-2016, 02:40   #3 (permalink)
Freak Poster
 
Join Date: May 2014
Location: East Coast
Posts: 142
Member: 2189329
Status: Offline
Thanks Meter: 8
LG MS428 pattern lock

this is what i keep getting

LG 2-3G Tool v9.25
supported models: 1380

Reading timeout, check cable
Error Code: ReadInfo,1,1
Elapsed: 3 secs. --> (v9.25)

Not detect phone! Please manual select port or reboot PC!

does the phone have to be rooted?
Should i be connected to the z3x box or PC?
  Reply With Quote
Old 10-02-2016, 07:39   #4 (permalink)
No Life Poster
 
mbiborna's Avatar
 
Join Date: May 2008
Posts: 3,013
Member: 770503
Status: Offline
Thanks Meter: 1,215
Quote:
Originally Posted by dadstoy View Post
this is what i keep getting

LG 2-3G Tool v9.25
supported models: 1380

Reading timeout, check cable
Error Code: ReadInfo,1,1
Elapsed: 3 secs. --> (v9.25)

Not detect phone! Please manual select port or reboot PC!

does the phone have to be rooted?
Should i be connected to the z3x box or PC?
Put phone in download mode
Should be connected to the PC
Search phone
Press Reset Screen Lock button
  Reply With Quote
The Following User Says Thank You to mbiborna For This Useful Post:
Old 10-02-2016, 07:59   #5 (permalink)
Product Supporter
 
andrew_tm's Avatar
 
Join Date: Feb 2007
Location: Europe
Posts: 8,010
Member: 445973
Status: Offline
Thanks Meter: 3,489
You install LG driver?
PC detect LG port?

--
  Reply With Quote
The Following User Says Thank You to andrew_tm For This Useful Post:
Old 10-02-2016, 14:52   #6 (permalink)
Freak Poster
 
Join Date: May 2014
Location: East Coast
Posts: 142
Member: 2189329
Status: Offline
Thanks Meter: 8
LG MS428 pattern lock

Mode: Emergency
Model: MS428
Elapsed: 2 secs. --> (v9.25)

Phone mode is DOWNLOAD
Start reset screen locks...
Model name: LGMS428
Software verion: MS42810c
Android verion: 6.0.1
IMEI: 358479073352084
Truncate file 0...
Laf flash ext4 error: could not find inode for "/system/backuppin.key".
Laf flash ext4 error: [TruncateFile] could not find inode.

Truncate file 1...
Laf flash ext4 error: could not find inode for "/system/gesture.key".
Laf flash ext4 error: [TruncateFile] could not find inode.

Truncate file 2...
Laf flash ext4 error: could not find inode for "/system/password.key".
Laf flash ext4 error: [TruncateFile] could not find inode.

Truncate file 3... done
Truncate file 4... done
Truncate file 5... done
Screen locks removed.
Elapsed: 42 secs. --> (v9.25)

It has a APP called 360 security and I think that is what gives the pattern lock. Also now its stuck on the boot logo Metro Pc.
when i try to factory reset the phone the program just locks up.
  Reply With Quote
Old 10-02-2016, 15:20   #7 (permalink)
No Life Poster
 
mbiborna's Avatar
 
Join Date: May 2008
Posts: 3,013
Member: 770503
Status: Offline
Thanks Meter: 1,215
If phone still Goes download mode Flash same Software verion: MS42810c
Post result.
  Reply With Quote
The Following User Says Thank You to mbiborna For This Useful Post:
Old 10-02-2016, 17:27   #8 (permalink)
Product Supporter
 
andrew_tm's Avatar
 
Join Date: Feb 2007
Location: Europe
Posts: 8,010
Member: 445973
Status: Offline
Thanks Meter: 3,489
You need reflash phone with checked:
flash in direct mode
erase user data after flash

360 security this not standard app.
--
  Reply With Quote
The Following User Says Thank You to andrew_tm For This Useful Post:
Old 10-02-2016, 20:46   #9 (permalink)
Freak Poster
 
Join Date: May 2014
Location: East Coast
Posts: 142
Member: 2189329
Status: Offline
Thanks Meter: 8
LG MS428 pattern lock

I reflashed the firmware and now it boots ok but still have pattern lock with 360 security.
  Reply With Quote
Old 10-02-2016, 20:48   #10 (permalink)
Product Supporter
 
andrew_tm's Avatar
 
Join Date: Feb 2007
Location: Europe
Posts: 8,010
Member: 445973
Status: Offline
Thanks Meter: 3,489
Quote:
Originally Posted by dadstoy View Post
I reflashed the firmware and now it boots ok but still have pattern lock with 360 security.
Please post reflash log here.

--
  Reply With Quote
Old 10-02-2016, 21:35   #11 (permalink)
Freak Poster
 
Join Date: May 2014
Location: East Coast
Posts: 142
Member: 2189329
Status: Offline
Thanks Meter: 8
LG MS428 pattern lock

Mode: Emergency
Model: MS428
Elapsed: 2 secs. --> (v9.25)

Phone mode is DOWNLOAD
Start flashing.
Open KDZ File : C:\Users\NEW\Desktop\LG MS428\MS42810c_00_0514.kdz
Model : LGMS428
SwVersion : MS42810c
BuildTime : 0000-00-00 00:00:00
Total Files : 52
Model name: LGMS428
Software verion: MS42810c
Android verion: 6.0.1
IMEI: 358479073352084
Laf cmd error: LAF_CMD_UNLINK fail[LAF_ERROR_FAILED].
Start indirect download mode.
Sending image...
Verifying image...
Checking image...
Flashing image...
Done.
Elapsed: 219 secs. --> (v9.25)
  Reply With Quote
Old 10-02-2016, 21:52   #12 (permalink)
Product Supporter
 
andrew_tm's Avatar
 
Join Date: Feb 2007
Location: Europe
Posts: 8,010
Member: 445973
Status: Offline
Thanks Meter: 3,489
Quote:
Originally Posted by dadstoy View Post
Mode: Emergency
Model: MS428
Elapsed: 2 secs. --> (v9.25)

Phone mode is DOWNLOAD
Start flashing.
Open KDZ File : C:\Users\NEW\Desktop\LG MS428\MS42810c_00_0514.kdz
Model : LGMS428
SwVersion : MS42810c
BuildTime : 0000-00-00 00:00:00
Total Files : 52
Model name: LGMS428
Software verion: MS42810c
Android verion: 6.0.1
IMEI: 358479073352084
Laf cmd error: LAF_CMD_UNLINK fail[LAF_ERROR_FAILED].
Start indirect download mode.
Sending image...
Verifying image...
Checking image...
Flashing image...
Done.
Elapsed: 219 secs. --> (v9.25)
1. This message is debug.
2. I write you in post:

Quote:
You need reflash phone with checked:
flash in direct mode
erase user data after flash
you not make this.

--
  Reply With Quote
Old 10-02-2016, 23:41   #13 (permalink)
Freak Poster
 
Join Date: May 2014
Location: East Coast
Posts: 142
Member: 2189329
Status: Offline
Thanks Meter: 8
LG MS428 pattern lock

I was able to remove 360 app security.
1st long press on the settings icon and drag it to the bottom bar.
2nd long press the settings icon and look for the 360 app and drag it to the uninstall location at top of screen.
thats it the pattern lock is gone.

I want to thank every body for there help.


Oh by the way how do you unlock this phone.
  Reply With Quote
Old 11-21-2016, 21:36   #14 (permalink)
Freak Poster
 
Join Date: Sep 2012
Location: Minneapolis MN USA
Posts: 441
Member: 1815016
Status: Offline
Thanks Meter: 77
Same issue trying to remove PIN lock from same model (normal PIN lock, not "360 security app").

Unable to get comport information , check system
LG 2-3G Tool v9.27
supported models: 1397

Mode: Emergency
Model: MS428
Elapsed: 2 secs. --> (v9.27)

Phone mode is DOWNLOAD
Start reset screen locks...
Model name: LGMS428
Software verion: MS42810c
Android verion: 6.0.1
IMEI:
Truncate file 0...
Laf flash ext4 error: could not find inode for "/system/backuppin.key".
Laf flash ext4 error: [TruncateFile] could not find inode.
Truncate file 1...
Laf flash ext4 error: could not find inode for "/system/gesture.key".
Laf flash ext4 error: [TruncateFile] could not find inode.
Truncate file 2...
Laf flash ext4 error: could not find inode for "/system/password.key".
Laf flash ext4 error: [TruncateFile] could not find inode.
Truncate file 3... done
Truncate file 4... done
Truncate file 5... done
Screen locks removed.
Elapsed: 50 secs. --> (v9.27)


And phone stuck on Metro PCS logo and does not advance from there.

Assistance needed please
  Reply With Quote
Old 11-22-2016, 20:20   #15 (permalink)
Product Supporter
 
andrew_tm's Avatar
 
Join Date: Feb 2007
Location: Europe
Posts: 8,010
Member: 445973
Status: Offline
Thanks Meter: 3,489
Quote:
Originally Posted by namos23 View Post
Same issue trying to remove PIN lock from same model (normal PIN lock, not "360 security app").

Unable to get comport information , check system
LG 2-3G Tool v9.27
supported models: 1397

Mode: Emergency
Model: MS428
Elapsed: 2 secs. --> (v9.27)

Phone mode is DOWNLOAD
Start reset screen locks...
Model name: LGMS428
Software verion: MS42810c
Android verion: 6.0.1
IMEI:
Truncate file 0...
Laf flash ext4 error: could not find inode for "/system/backuppin.key".
Laf flash ext4 error: [TruncateFile] could not find inode.
Truncate file 1...
Laf flash ext4 error: could not find inode for "/system/gesture.key".
Laf flash ext4 error: [TruncateFile] could not find inode.
Truncate file 2...
Laf flash ext4 error: could not find inode for "/system/password.key".
Laf flash ext4 error: [TruncateFile] could not find inode.
Truncate file 3... done
Truncate file 4... done
Truncate file 5... done
Screen locks removed.
Elapsed: 50 secs. --> (v9.27)


And phone stuck on Metro PCS logo and does not advance from there.

Assistance needed please
Reflash phone with latest firmware version. Check in options:
- flash in direct mode
- erase user data after flash.

--
  Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 10:08.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.25645 seconds with 8 queries

SEO by vBSEO