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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > BB5BOX Products > BB5KING for (BB5BOX)

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Old 11-23-2008, 00:28   #1 (permalink)
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BB5 Box not activate database!!!

i have this bb5box
i have activate bb5king
but i have this error
Activate BB5 King applet ...
Authenticate with support server ...
ERROR: Serial number not in database

i send N box support@bb5box.com but not reponding
BB50347C plz activate this box in database
bb5king is activate but problem in database

GSMBOURGES
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Old 11-23-2008, 00:31   #2 (permalink)
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Quote:
Originally Posted by GSMBOURGES View Post
i have this bb5box
i have activate bb5king
but i have this error
Activate BB5 King applet ...
Authenticate with support server ...
ERROR: Serial number not in database

i send N box support@bb5box.com but not reponding
BB50347C plz activate this box in database
bb5king is activate but problem in database

GSMBOURGES
You need to contact your reseller (those from who you purchased BB5KING Activation) and ask them to resubmit your serial for inclusion in the database.
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Old 11-23-2008, 01:48   #3 (permalink)
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Quote:
Originally Posted by Celui View Post
You need to contact your reseller (those from who you purchased BB5KING Activation) and ask them to resubmit your serial for inclusion in the database.
first i am resseler and i contact raskal ....
second the box is activated bb5king
but not enregistred in database
whats this job
i send 100000 mail and not reponding
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Old 11-23-2008, 01:57   #4 (permalink)
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Quote:
Originally Posted by GSMBOURGES View Post
first i am resseler and i contact raskal ....
second the box is activated bb5king
but not enregistred in database
whats this job
i send 100000 mail and not reponding
BB5BOX BB50347C is not added in server.
If you are reseller, why you not add serial number in server via your control panel access?
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Old 11-25-2008, 23:34   #5 (permalink)
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Mister manoleeeeeeeeeeeeee
whats procucude this problerm my client is very ...
i have this message
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Old 11-26-2008, 01:58   #6 (permalink)
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Quote:
Originally Posted by GSMBOURGES View Post
first i am resseler and i contact raskal ....
second the box is activated bb5king
but not enregistred in database
whats this job
i send 100000 mail and not reponding
Quote:
Originally Posted by GSMBOURGES View Post
Mister manoleeeeeeeeeeeeee
whats procucude this problerm my client is very ...
i have this message
If you are reseller, then YOU MUST ADD THIS SERIAL IN DATABASE.
Read this STICKY thread:
<< INFO FOR RESELLERS - Activation process STEP BY STEP >>

What is your reseller login name for BB5 King control panel?
How many credits you purchased and from who?
Did you ever added at least ONE serial (spent credit) using BB5 King control panel?

And if you are reseller, stop screaming here and DO YOUR JOB !!!
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