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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 09-12-2013, 11:15   #1351 (permalink)
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Help to restore boxing


Help to restore boxing S/N C0000E9C. It is not updated and does not pass in MAIN Firmware
 
Old 09-12-2013, 12:33   #1352 (permalink)
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Still Need that update

Quote:
Originally Posted by kaisak View Post
yes offcourse pls feel free ask karwos
I only told u that u can use box wizard, I didnt tell You that I solved Your problems.
Thanks for your quick response Kaisak. But i Still need my Box to function, as it is, it is only a paper weight on my desk. Thanks
 
Old 09-14-2013, 22:54   #1353 (permalink)
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Dont can update my box with a new firmware. Any help. Pleases? My serial box: D0080272
 
Old 09-16-2013, 08:34   #1354 (permalink)
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Quote:
Originally Posted by hugo vera View Post
help me my ciclone box is counter 0 i have 2 ciclone box

Box Serial Number: C000576D

Box Serial Number: B0000190
Both-done, pls use box wizard now.
 
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Old 09-16-2013, 08:36   #1355 (permalink)
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Quote:
Originally Posted by hvalero2001 View Post
Dont can update my box with a new firmware. Any help. Pleases? My serial box: D0080272
done pls use box wizard now
 
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Old 09-18-2013, 07:04   #1356 (permalink)
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Clip Maintenance Tool Ready, Engine Revision: 1.0.1.1155
Opening Box...
Handling device: [Cyclone Team], [Cyclone Quality Check Application], [Platform: Classic]
Box OK!
Failed to Check Clip -> This box doesn't containt Diagnostic Port



cyclone key gpg boot agent didnt sent secure data
 
Old 09-18-2013, 14:04   #1357 (permalink)
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need update

Initializing box...
Box Firmware: Cyclone Quality Check Application v02.05, (Aug 25 2012 01:28:42, gcc v4.3.3, RTOS V6.0.1)
Initialization has failed -> Box firmware is obsolete, please upgrade it

Boot agent didn't send secure data

SN: A00006B1

can you help me ? it's a brand new dongle. First time use.

thanks
 
Old 09-19-2013, 15:34   #1358 (permalink)
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Service Tag: 772DD548ED3A35E9E343B8979D942B20

Serial #B00024B4

Need firmware update from V.02.11 to v02.20 Thanks
 
Old 09-19-2013, 19:10   #1359 (permalink)
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HI ..

i need to update my cyclone box but no way ..log:

Support Area Launched, Engine Revision: 1.0.1.1155
Started authenthication procedure at 18:05:36
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: 6CD24D9856B274591E05F7E0F482CE37
Authenthication error -> Failed to connect to Cyclone Server
 
Old 09-21-2013, 10:07   #1360 (permalink)
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Hi!

I have the following problem:
my Clonebox went dead on the 13th september (just exactly after 2 years of usage) only the box was faulty, so I had repalced the smart card to another unregistered cyclone pcb.
After that I need to register the box but I can't do that, because my smart card is already assigned with the dead box.
Can U - Cyclone supporter - pls enable me to register the new pcb with my old smart card?
Here is a scrrenshot of the error with all needed infos:


thx and regards:
Mobileman
 
Old 09-23-2013, 08:30   #1361 (permalink)
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Quote:
Originally Posted by infophonebasso View Post
Initializing box...
Box Firmware: Cyclone Quality Check Application v02.05, (Aug 25 2012 01:28:42, gcc v4.3.3, RTOS V6.0.1)
Initialization has failed -> Box firmware is obsolete, please upgrade it

Boot agent didn't send secure data

SN: A00006B1

can you help me ? it's a brand new dongle. First time use.

thanks
I just check Your box even dont register! Please use Box wizard.
 
Old 09-23-2013, 08:32   #1362 (permalink)
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Quote:
Originally Posted by ghostrus View Post
Service Tag: 772DD548ED3A35E9E343B8979D942B20

Serial #B00024B4

Need firmware update from V.02.11 to v02.20 Thanks
Please use box wizard now.
 
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Old 09-23-2013, 08:33   #1363 (permalink)
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Quote:
Originally Posted by beo_tech View Post
HI ..

i need to update my cyclone box but no way ..log:

Support Area Launched, Engine Revision: 1.0.1.1155
Started authenthication procedure at 18:05:36
Handling device: [Cyclone Team], [Cyclone Box], [Platform: Classic]
Box Service Tag: 6CD24D9856B274591E05F7E0F482CE37
Authenthication error -> Failed to connect to Cyclone Server
We had problems with cyclone server, but on this moment it works fine-please check now.
 
Old 09-23-2013, 08:35   #1364 (permalink)
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Quote:
Originally Posted by Mobileman_hu View Post
Hi!

I have the following problem:
my Clonebox went dead on the 13th september (just exactly after 2 years of usage) only the box was faulty, so I had repalced the smart card to another unregistered cyclone pcb.
After that I need to register the box but I can't do that, because my smart card is already assigned with the dead box.
Can U - Cyclone supporter - pls enable me to register the new pcb with my old smart card?
Here is a scrrenshot of the error with all needed infos:


thx and regards:
Mobileman
Offcourse, You cant!
Each smart card works only with one MCU so You couldnt replace smart card just like that! Please send request with new and old details on [email protected] (copy to kasia@**********) I will try help You.
 
Old 09-23-2013, 11:06   #1365 (permalink)
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Quote:
Originally Posted by kaisak View Post
We had problems with cyclone server, but on this moment it works fine-please check now.
hi sir thanks for reply...

same problem today i have no firewall nor anti-virus

i use to update my box without any problem ..

now it s diffirent :








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File Type: jpg cyclone2.JPG (56.1 KB, 66 views)
File Type: jpg cyclone3.JPG (56.6 KB, 67 views)
 
 

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