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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Cyclonebox


 
 
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Old 02-04-2013, 08:11   #1 (permalink)
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Lumia 610 pin code then puk code


i have a lumia 610 set which was asking for pin code when we insert a sim which was working with the same set before upgrading to latest version of windows ,
after trying many time with different pin code , now it is asking for PUK code 32 times left .

how do i unlock it ?
is that sim lock ? but same sim was working before .
how do i know which lock it is ?

please help me .
 
Old 02-05-2013, 22:02   #2 (permalink)
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Angry

If ask puk code it can't be unlock ...

B.R.
 
Old 02-05-2013, 22:17   #3 (permalink)
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as you said sim was working before.... so little confuse,
are you sure this handy working networking before?
if not 100% sure network lock.
 
Old 02-06-2013, 03:31   #4 (permalink)
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It is sim lock .. Maybe it was unlocked before by code .. After enter wrong pin 10 times it will ask puk code ( counter reset code )
 
Old 02-06-2013, 03:40   #5 (permalink)
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the PUK code is on simcard pin code only.
if you enter 3times wrong pin code, the simcard will black it self!
try to put another simcard and it work fine! GO...






regard's.
PHONEPATCH
 
Old 02-06-2013, 06:57   #6 (permalink)
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Quote:
Originally Posted by Mr.3. View Post
It is sim lock .. Maybe it was unlocked before by code .. After enter wrong pin 10 times it will ask puk code ( counter reset code )
this could be the case , but i am not sure.

is there any way i can know if it is sim lock or any other lock ?
 
Old 02-07-2013, 19:03   #7 (permalink)
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yes use another sim with no pin code and if ask again puk code is from phone and this must be unlocked

Br,
Pr3dict3r
 
Old 02-07-2013, 19:07   #8 (permalink)
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yes use another sim with no pin code and if ask again puk code is from phone and this must be unlocked

Br,
Pr3dict3r
i have tried that and i m sure it is from phone



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Old 02-08-2013, 14:56   #9 (permalink)
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I hard the same problem with lumia 900 atnt usa,phone was asking for PUK code with any sim card you insert inside phone,i paid for network unlock code from atnt but phone never accepted the code,i think this puk code is needed from atnt....finally i gave phone back to customer in the same state puk required

Thank you
 
Old 02-24-2013, 21:09   #10 (permalink)
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Quote:
Originally Posted by Mr.3. View Post
It is sim lock .. Maybe it was unlocked before by code .. After enter wrong pin 10 times it will ask puk code ( counter reset code )
Same pb, with original sim
i think so ... with any simcard CODE PUK needed, i enter unlock code but no success
Now, how to reset counter ?? Flash ??
Maybe cyclone support can give us some solution ???

ty
 
Old 02-25-2013, 01:18   #11 (permalink)
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No solution ATM with any box .. Try online services
 
Old 02-25-2013, 01:20   #12 (permalink)
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Try online services
like ?
Pls give me more info reset count online service
 
Old 11-10-2013, 08:36   #13 (permalink)
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same problm here , ilumia 610 set which was asking for pin code when we insert a sim ,

Basic Phone Information
================================================
SW Version : 1066.0000.8773.12160
IMEI Plain : 353263058881936
HW Version : 112.1569.1.0
Phone Type : RM-835
Product Code : 059P904
Basic Product Code: 059M5R4
Module Code : 0205127
PSN Number : 48C94A4AB
NCSD Version : 1.9
Variant Information: Koodo CA White V1_COLOR

================================================
Extended Phone Information
================================================
Public ID : 1DD4D844B86821B47794CE4E0F2A173F
Wireless Lan ID: E8:CB:A1:81:47:55:00:00
Bluetooth ID : E8:CB:A1:80:8B5:00:00:FF:FF:FF:FF
 
Old 01-04-2014, 19:29   #14 (permalink)
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is there any solution of this problem of asking PUK Code in LUMIA 610 ?

and is there any way to know the lock status of this phone ?
 
Old 01-06-2014, 09:53   #15 (permalink)
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flash the phone phone counter will reset..then unlock via code or use other service
 
 

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