USB option disabled question [Answered] - GSM-Forum

BarryAllen · 06-24-2018, 16:10

Hi,

i have a problem after i set brand for example "ZTE" in USB section of the software(version 1.6.2), i choose the model which is Z836 BL and sudenly the software disabled that section and changed into eMMc section without any other option on.
and all that after i downloaded the correct SRF of the model.

isnt supposed to support that?
can i do that in usb mode after the device on EDL?

thanks.

Medusa Box · 06-25-2018, 07:24

Hi.

Quote:

i choose the model which is Z836 BL and sudenly the software disabled that section and changed into eMMc section

Of course, this is because SRF file for this device model at the Support Area ("ZTE_Z836BL_EMMC.srf") if for repairing this device via eMMC, not via USB, so Software switches to proper interface.

This device is based on MSM8917 CPU and if You want to connect it via USB, do the following: select "Brand: Custom Settings", "Device (Core): MSM8917", select USB loader, put the device into "Qualcomm...9008" Mode and try to connect. There are many USB loaders for MSM8917, try to connect the device using different loaders only buy one. If the device will be connected successfully, do "Smart Repair".

BarryAllen · 06-25-2018, 09:13

Ok thank you for that!

Is there any case that in the processes after the connection some files might be deleted and this is why you told me to do "smart Repair"?

I'm still new with this world and trying to figure everything about. so thank you for your attention.

Medusa Box · 06-25-2018, 09:18

At first try to connect. If connection will be success, post here full Software log with the connection operation and we will suggest You what to try the next.

06-24-2018, 16:10	#1 (permalink)
BarryAllen Freak Poster Join Date: Mar 2018 Location: USA Posts: 220 Member: 2816635 Status: Offline Thanks Meter: 12	USB option disabled question [Answered] Hi, i have a problem after i set brand for example "ZTE" in USB section of the software(version 1.6.2), i choose the model which is Z836 BL and sudenly the software disabled that section and changed into eMMc section without any other option on. and all that after i downloaded the correct SRF of the model. isnt supposed to support that? can i do that in usb mode after the device on EDL? thanks. Last edited by Medusa Box; 06-25-2018 at 07:27.

06-25-2018, 09:13	#3 (permalink)
BarryAllen Freak Poster Join Date: Mar 2018 Location: USA Posts: 220 Member: 2816635 Status: Offline Thanks Meter: 12	Ok thank you for that! Is there any case that in the processes after the connection some files might be deleted and this is why you told me to do "smart Repair"? I'm still new with this world and trying to figure everything about. so thank you for your attention.

06-25-2018, 09:18	#4 (permalink)
Medusa Box Product Supporter Join Date: Mar 2011 Location: Octopus-team Posts: 9,361 Member: 1538383 Status: Offline Sonork: 100.1587278 Thanks Meter: 3,398	At first try to connect. If connection will be success, post here full Software log with the connection operation and we will suggest You what to try the next.