GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

Reply
 
LinkBack Thread Tools Display Modes
Old 07-06-2018, 03:49   #1 (permalink)
Freak Poster
 
Join Date: May 2005
Age: 45
Posts: 195
Member: 143656
Status: Offline
Thanks Meter: 27
Nova Lite PRA-LX2 Still On Huawei eRecovery Mode After Successful Flashing


The phone was unsuccessful on OTA update by the customer so it becomes bricked. After powering on the phone it will boot in Huawei eRecovery mode. If you select Download latest version and recovery option via wifi, the result was "Getting package info failed." If I will select full factory reset, it will stuck in 5 percent and reboot to Huawei eRecovery again. So I decided to flash it via fast boot mode on Sigma box and this is the log result:

SigmaKey v.2.28.03
Sigma dongle 2.28, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2018-07-06 09:53:13 ---------
SigmaKey 2.28.03 HiSi: Write firmware
(ADB) Writing flash...UPDATE.APP
Firmware: PRA-LX2C999B000
This operation may brick the phone! Are you sure you want to proceed? [YES]
Phone model: PRA-LX2
Version: :PRA-LX2C636B180
Writing flash...Done
Restarting phone...OK

But the phone is still in the same trouble. If I will proceed to upgrade mode like in the manual of Sigma Box, booting the phone by pressing volume- and volume+ without memory card, will display "Installing update."

Please help...
  Reply With Quote
Old 07-06-2018, 08:53   #2 (permalink)
No Life Poster
 
mcandre's Avatar
 
Join Date: Mar 2006
Location: Central Europe
Age: 39
Posts: 11,877
Member: 239548
Status: Offline
Thanks Meter: 2,781
You need to flash phone's original version into this phone using download mode.
  Reply With Quote
Old 07-06-2018, 11:30   #3 (permalink)
Freak Poster
 
Join Date: May 2005
Age: 45
Posts: 195
Member: 143656
Status: Offline
Thanks Meter: 27
@mcandre, how can I know the phone's original version and how to flash this phone in recovery mode?
  Reply With Quote
Old 07-07-2018, 16:28   #4 (permalink)
Freak Poster
 
Join Date: May 2005
Age: 45
Posts: 195
Member: 143656
Status: Offline
Thanks Meter: 27
No answer from the product supporter?
  Reply With Quote
Old 07-08-2018, 12:59   #5 (permalink)
No Life Poster
 
apologized's Avatar
 
Join Date: Jan 2012
Location: Morocco
Posts: 1,107
Member: 1712203
Status: Offline
Thanks Meter: 354
- boot it on fastboot mode
- and try frp remove you got the ver like this :

SigmaKey 2.28.03b1 HiSi: Remove FRP / Huawei ID
Phone model: HUAWEI VNS-L31
Version: :VNS-L31C432B160
  Reply With Quote
Old 07-11-2018, 06:57   #6 (permalink)
Freak Poster
 
Join Date: May 2005
Age: 45
Posts: 195
Member: 143656
Status: Offline
Thanks Meter: 27
I've got an error when try to remove the FRP. Brother, do you think this will solve the problem? Because the phone is in Huawei eRecovery mode always. This is the real problem of the phone after the customer tried to upgrade it via OTA. It is not FRP.
  Reply With Quote
Old 07-11-2018, 07:55   #7 (permalink)
No Life Poster
 
mcandre's Avatar
 
Join Date: Mar 2006
Location: Central Europe
Age: 39
Posts: 11,877
Member: 239548
Status: Offline
Thanks Meter: 2,781
Do you have bootloader unlock code for that phone?
  Reply With Quote
Old 07-11-2018, 10:10   #8 (permalink)
No Life Poster
 
mcandre's Avatar
 
Join Date: Mar 2006
Location: Central Europe
Age: 39
Posts: 11,877
Member: 239548
Status: Offline
Thanks Meter: 2,781
Try installation via DNS (eRecovery)
  Reply With Quote
Old 07-12-2018, 08:08   #9 (permalink)
Freak Poster
 
Join Date: May 2005
Age: 45
Posts: 195
Member: 143656
Status: Offline
Thanks Meter: 27
Still no good. Any help from the product supporter of Sigma?
  Reply With Quote
Old 07-13-2018, 08:26   #10 (permalink)
Freak Poster
 
Join Date: May 2005
Age: 45
Posts: 195
Member: 143656
Status: Offline
Thanks Meter: 27
Still no good. Any help from the product supporter of Sigma?
  Reply With Quote
Old 07-13-2018, 08:32   #11 (permalink)
No Life Poster
 
mcandre's Avatar
 
Join Date: Mar 2006
Location: Central Europe
Age: 39
Posts: 11,877
Member: 239548
Status: Offline
Thanks Meter: 2,781
Do you have bootloader unlock code for that phone?
Try installation via DNS (eRecovery) - needs special knowledge, only for advanced users. Regular user will not manage to do this.
  Reply With Quote
Old 07-13-2018, 09:50   #12 (permalink)
Freak Poster
 
Join Date: May 2005
Age: 45
Posts: 195
Member: 143656
Status: Offline
Thanks Meter: 27
Will you please give an instruction and step by step guide to what you are exhorting to do -Installation via DNS?
I've been a member of this forum since 2006, maybe I can follow your instruction bro. Thanks.
  Reply With Quote
Old 07-25-2019, 11:46   #13 (permalink)
No Life Poster
 
llcoolr's Avatar
 
Join Date: Feb 2004
Location: DZ W09
Age: 43
Posts: 3,608
Member: 53408
Status: Offline
Sonork: 100.1593951
Thanks Meter: 1,261
have same problem here
any way to fix ??

phone on boot loop after OTA

rescue_version: rescue0.6
finished. total time: 0.062s
rescue_phoneinfo: PRA-LX2C185B184
(bootloader) PRA-LX2
(bootloader) SN:57U7N17605011355
(bootloader) IMEI:8625510387mmmm

(bootloader) IMEI1:000000000000000
vendorcountry: hw/meafnaf
  Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 21:19.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.17206 seconds with 8 queries

SEO by vBSEO