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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 08-11-2015, 19:51   #1 (permalink)
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lg d802 update and tuch problem how to fix I write all firmware in support


lg d802 update and tuch problem how to fix I write all firmware in support
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Old 08-11-2015, 20:06   #2 (permalink)
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I write v30 32gb all file and write downgrade v20 but same my phone tuch is OK I upgrade v30 and tuch problem help not a try plz test the file
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Old 08-12-2015, 12:37   #3 (permalink)
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Hello.

We have uploaded new V30 firmware for D802 into the Support Area (D802_V30d_00_32Gb). Try to reflash the phone with this firmware.
If problem will remain the same, then, as we already asked You previously, make sure that phone's model is exactly "D802", without any letters (for example D802T, D802TR, D802TR).
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Old 08-12-2015, 12:44   #4 (permalink)
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contact me on snork i will solve ur problem
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Old 08-12-2015, 18:19   #5 (permalink)
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i downgrade baseband unknon

my phone show internal memory 16 gb

how to tuch fix help me

Last edited by Octopus box; 08-13-2015 at 12:39.
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Old 08-13-2015, 09:27   #6 (permalink)
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Have You reflashed the phone with D802_V30d_00_32Gb firmware? What is the result?

Post here full Software log of "Write Firmware" operation.
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Old 08-13-2015, 12:03   #7 (permalink)
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Salem

it's a not D802 model , look at the motherboard behind the camera you will find the correct model and flash it again.

Regards
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Old 08-13-2015, 12:27   #8 (permalink)
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Platform: LG Qualcomm
Selected port: COM2
Selected model: D802
Reading info...
Model ID: LG-D802
IMEI: 354198-06-388147-2
Android version: 4.4.2
Battery level: 5%
Mode: Emergency
Initializing flash...OK
SW version: LGD802AT-00-V20b-CIS-XX-APR-23-2014+0
LAF Version: 1.0
Product ID: BS03S140206001428
IMEI: 354198-06-388147-2
Target operator: OPEN
Hardware: rev_10
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Old 08-13-2015, 12:41   #9 (permalink)
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Try to reflash the phone with "D802_V30d_00_32Gb" firmware from the Support Area.
Post here results and full Software log of "Write Firmware" operation.
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