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11-26-2016, 16:15
| #1 (permalink) |
| No Life Poster   Join Date: Jan 2008
Posts: 534
Member: 673661 Status: Offline Thanks Meter: 349 | BlackBerry Protect remove problem 26/11/2016 11:51:38 SW Change 26/11/2016 11:43:19 Info 26/11/2016 10:58:11 SW Change 26/11/2016 10:52:41 SW Change 26/11/2016 10:24:53 [BlackBerry Protect remove procedure started.] Phone is in loader mode Updating software. Phone is in loader mode Connected to loader Querying meminfo Downloading files 10.3.2.680_qc8960qc8960.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar qc8960-10.3.2.681-nto+armle-v7+signed.bar All files downloaded. Flashing file 10.3.2.680_qc8960qc8960.factory_sfi.desktop-10.3.2.680-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Reconnected Flashing file qc8960-10.3.2.681-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Waiting for the phone connection.  Turn on your phone and wait for the Chimera logo. |
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11-27-2016, 13:50
| #2 (permalink) |
| No Life Poster  Join Date: Aug 2010 Location: Inside Logic Age: 37
Posts: 5,882
Member: 1377783 Status: Offline Sonork: 100.1611724 Thanks Meter: 3,336  | Hi, please at this point just connect battery to phone again and wait until process finish... remember put battery into phone again, wait 5-8 seconds and then connect usb cable to phone and wait until Chimera Soft detect it and wait until finish... Best Regards Shensohau |
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| The Following User Says Thank You to Shensohau For This Useful Post: |
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11-29-2016, 02:13
| #4 (permalink) | |
| No Life Poster  Join Date: Jun 2012 Location: Arg
Posts: 4,913
Member: 1766567 Status: Offline Thanks Meter: 1,788 | Quote:
As Mr. Shensohau has told you, you have to do the process that he has indicated but it would be important to know if you have a problem detecting the phone, go to the Manager of your device and you notice if the connection port is ok Or show it in yellow. If so, re-install the drivers.  | |
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11-29-2016, 12:30
| #5 (permalink) | |
| Product Manager   Join Date: Jul 2012 Location: EU
Posts: 24,791
Member: 1787203 Status: Offline Thanks Meter: 23,787 | reply Dear Sir, please install the latest chimeratool version and try again. Please be so kind and write us some feedback about the result. Best regards Nicole Quote:
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12-03-2016, 12:02
| #6 (permalink) | |
| No Life Poster Join Date: Jan 2008
Posts: 534
Member: 673661 Status: Offline Thanks Meter: 349 | Quote:
Chimera Mobile Phone Utility version: 12.18.1504 @ 2016-12-03 Printing phone history SW Change 03/12/2016 06:53:53 Remove BlackBerry Protect 30/11/2016 20:14:59 Remove BlackBerry Protect 30/11/2016 19:19:44 Remove BlackBerry Protect 30/11/2016 06:26:45 Remove BlackBerry Protect 29/11/2016 19:46:31 [BlackBerry Protect remove procedure started.] Phone is in loader mode Updating software. Phone is in loader mode Connected to loader Querying meminfo Downloading files 10.3.2.680_qc8974qc8960.factory_sfi_hybrid_qc8974. desktop-10.3.2.680-nto+armle-v7+signed.bar qc8974.wtr2-10.3.2.681-nto+armle-v7+signed.bar All files downloaded. Flashing file 10.3.2.680_qc8974qc8960.factory_sfi_hybrid_qc8974. desktop-10.3.2.680-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Reconnected Flashing file qc8974.wtr2-10.3.2.681-nto+armle-v7+signed.bar Parsing file Start flashing Flashing has been finished Waiting for the phone connection.  Turn on your phone and wait for the Chimera logo. | |
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