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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > iPhone ,iPod & iPad (Apple Inc. Products) > iPhone 6 / iPhone 6 Plus / iPhone 6S / iPhone 6S Plus

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Old 04-12-2015, 07:53   #1 (permalink)
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Aus unlocked iPhone 6 not working on USA T-Mobile SIM

Hello all,
I am an Australian visiting USA (Hawaii) and I brought my iPhone 6 (8.2) with me. On the way in I stopped at WalMart and bought a SIM card. The package I got is from 'StraightTalk' and it contains both T-Mobile and AT&T sim cards (so the buyer may choose) and a packaged $45 service plan credit.
I put in the T-Mobile SIM and followed the activation steps. My iPhone is giving the message "The Sim card that you currently have installed in this iphone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. this is not a hardware issue with the iphone. please insert another sim card from a supported carrier or request that this iphone be unlocked by your carrier. please contact apple for more information."
I called T-Mobile and they said the iPhone must be locked - but I'm sure it isn't as I used it with several different carrier sims in Australia. Any idea what's wrong or how to fix?
Under the iPhone settings it says Carrier: Carrier 18.0
IMEI: 35 698306 739786 6
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Old 04-22-2015, 02:30   #2 (permalink)
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Most likely the phone is lock , are you sure you brought it from australia , not brought from someone else that claim that phone from australia please specify ?
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The Following User Says Thank You to johnkor For This Useful Post:
Old 04-23-2015, 03:02   #3 (permalink)
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IMEI: 356983067397866
IMEIData Database: Unknown
AT&T (USA): IMEI is not recognized in AT&T
Verizon (USA): Clean (GSM or Activated by other User)
T-Mobile (USA): Clean
Cricket (USA): Clean
Metro PCS (USA): Clean
Telus (Canada): Clean
Telenor (Sweden): Clean
Softbank (Japan): IMEI is not recognized in Softbank
AU KDDI (Japan): IMEI is not recognized in KDDI
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Old 04-24-2015, 04:46   #4 (permalink)
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How do u check that can pm me
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