Please do the next:
1. Close Octoplus Samsung Software.
2. Delete all files from folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\".
3. Run Octoplus Samsung Software.
4. Re-start the phone.
5. Perform "Unlock" operation again.
6. Close the Software.
7. Upload somewhere the latest created "*.log" and "*.logx" files from the folder "c:\Program Files\Octoplus\Octoplus_Samsung\LOG\" and post here links, we will research, where can be the problem and write You the result. |