hi guys i am new to the forum i have seen posts on this program in a few other places but nobody has been able to give me an aswer i have tryed this program om my e1000 and can't seem to get access to the phone i keep getting cmd error when i try phone info and i also get other errors which i can't remember atm i am useing the isb cable for the phone if anybody can give info on what i might b doing wrong it would be greatly apreciated